Solved Phone call from Windows...

Darrenbilly · Feb 7, 2013

I am looking at a friend's dad's laptop for him. He, sadly, fell for the Windows phone call scam. I'm sure many will have heard of it: They call up pretending to be from Windows, if you're silly enough, you allow them to remotely access your computer, and you sent them payment... Luckily their bank was alerted to the weird goings on and nothing was taken.

But now my friend's dad is a little wary about the after effects of this. He wants to make sure there are no software remnants/ trackers etc. I'm new to this kind of threat but have been through the basics: add and remove programs, checked the processes to make sure there are no weird ones, anti virus checkers etc. Is there anything else I should check, or is there anything/where else I should check to make sure there is no lasting effect. I'm also thinking of maybe a key logger.

I know it's unlikely they went to such an extent would prefer to cut and run, but as I said, I'm new to this kind of threat.

Any info is greatly appreciated.

Thanks!

Broni · Feb 7, 2013

you allow them to remotely access your computer

Did he actually grant them the access?

Darrenbilly · Feb 7, 2013

Sadly yes, he was led to a website and did something or other, that ultimately led to this person having remote access to his computer. He did not see what was being done as the screen went really small.

Broni · Feb 7, 2013

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

Darrenbilly · Feb 8, 2013

Good afternoon, apologies for taking so long to reply. I have run the scans and below are the logs. Please note: During a scan with the Microsoft software, it found malware with the name Ammyyadmin, which I now know is the remote access software installed by the scammer. This was removed. There is mention though, of ammyy in the DDS log

mbam log:
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.02.08.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
and Max :: STEVEANDMAX [administrator]

08/02/2013 12:04:59
mbam-log-2013-02-08 (12-04-59).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 259352
Time elapsed: 6 minute(s), 17 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
dds.txt:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.13.2
Run by and Max at 12:12:28 on 2013-02-08
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.4091.1833 [GMT 0:00]
.
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\nvvsvc.exe
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\MWLService.exe
C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe
C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Microsoft Security Client\msseces.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Users\and Max\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\and Max\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\and Max\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\and Max\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\and Max\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\and Max\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\and Max\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\and Max\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
mWinlogon: Userinit = userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\IPS\ipsbho.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\coieplg.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "C:\Users\and Max\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRunOnce: [Application Restart #4] C:\Users\and Max\AppData\Local\Google\Chrome\Application\chrome.exe --flag-switches-begin --flag-switches-end --restore-last-session http://sitedirector.symantec.com/93...pe=16&lic_attr=21255186&osvers=6.1&os=windows
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [EgisTecLiveUpdate] "C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe"
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
dRun: [DelayShred] c:\PROGRA~2\mcafee\mshr\ShrCL.EXE /P7 /q c:\users\ANDMAX~1\appdata\local\temp\TEMPOR~1\Content.SH! c:\users\ANDMAX~1\appdata\local\temp\TEMPOR~1.SH! c:\users\ANDMAX~1\appdata\local\temp\History\History.SH! c:\users\ANDMAX~1\appdata\local\temp\History.SH! c:\users\ANDMAX~1\appdata\local\temp\Cookies.SH!
StartupFolder: C:\Users\and Max\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\PowerReg Scheduler.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:149
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{291C5F85-26F2-4D27-9EAB-90F0F5C26F19} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{291C5F85-26F2-4D27-9EAB-90F0F5C26F19}\3562D4 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{DEEE12E0-3A39-4EA7-854A-DF3C9FB965E5} : DHCPNameServer = 192.168.0.4
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
x64-mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup
x64-Run: [PLFSetI] C:\Windows\PLFSetI.exe
x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-8-30 228768]
R0 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2011-8-25 64272]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1402010.016\SymDS64.sys [2013-1-26 493216]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1402010.016\SymEFA64.sys [2013-1-26 1133216]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-2-8 370288]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-1-16 1388120]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\1402010.016\ccSetx64.sys [2013-1-26 168096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\IPSDefs\20130207.001\IDSviA64.sys [2013-2-7 513184]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-3 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-3 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-3 60464]
R1 RapportCerberus_32029;RapportCerberus_32029;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\32029\RapportCerberus64_32029.sys [2011-10-19 396816]
R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2011-9-25 55056]
R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2011-9-25 61712]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1402010.016\Ironx64.sys [2013-1-26 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1402010.016\symnets.sys [2013-1-26 432800]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-2-8 25232]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-2-8 71600]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-2-8 44808]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2009-10-14 844320]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-6-4 1150496]
R2 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\MWLService.exe [2009-8-7 311592]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe [2013-1-26 143928]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 128456]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe [2012-9-25 132056]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2009-8-21 62720]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2009-6-18 144640]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2011-9-15 88576]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe [2012-3-14 126392]
R2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2010-12-10 92008]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2009-8-22 240160]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-17 138912]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-6-20 317480]
R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2009-9-15 6952960]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-9-12 368896]
S1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-2-8 984144]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2010-6-25 36928]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2009-10-14 5435904]
S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2009-6-18 50432]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-8-22 216064]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-27 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-7-12 1255736]
.
=============== Created Last 30 ================
.
2013-02-08 12:02:349161176----a-w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{A805F827-4160-4762-918A-702A16E42758}\mpengine.dll
2013-02-08 09:48:48--------d-----w-C:\Users\and Max\AppData\Roaming\Malwarebytes
2013-02-08 09:48:25--------d-----w-C:\ProgramData\Malwarebytes
2013-02-08 09:48:2224176----a-w-C:\Windows\System32\drivers\mbam.sys
2013-02-08 09:48:22--------d-----w-C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-02-08 09:48:12--------d-----w-C:\Users\and Max\AppData\Local\Programs
2013-02-08 09:46:01972264------w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-02-08 09:46:01972264------w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{DE47862A-0237-4EF1-AADD-6EFDB34FCB1F}\gapaengine.dll
2013-02-08 09:45:46972264----a-w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{B3E3699D-F8E7-4E25-A1AF-28BA71BCA769}\gapaengine.dll
2013-02-08 09:45:339161176------w-C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-02-08 09:42:22--------d-----w-C:\Program Files (x86)\Microsoft Security Client
2013-02-08 09:42:18--------d-----w-C:\Program Files\Microsoft Security Client
2013-02-08 09:41:44--------d-----w-C:\acbf4559ad96faad4e9e9a122a
2013-02-08 09:33:4054072----a-w-C:\Windows\System32\drivers\aswRdr2.sys
2013-02-08 09:33:39984144----a-w-C:\Windows\System32\drivers\aswSnx.sys
2013-02-08 09:33:3371600----a-w-C:\Windows\System32\drivers\aswMonFlt.sys
2013-02-08 09:32:5841224----a-w-C:\Windows\avastSS.scr
2013-02-08 09:32:42--------d-----w-C:\ProgramData\AVAST Software
2013-02-08 09:32:42--------d-----w-C:\Program Files\AVAST Software
2013-02-07 23:01:079161176----a-w-C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{369392D6-FAD4-49E7-8EA3-7597C00408F8}\mpengine.dll
2013-02-07 23:01:03--------d-----w-C:\757c1e2c6e0781d76dc30bccbe9f
2013-02-06 20:20:46--------d-----w-C:\Users\and Max\AppData\Roaming\TuneUp Software
2013-02-06 20:16:03--------d--h--w-C:\ProgramData\Common Files
2013-02-06 20:16:03--------d-----w-C:\Users\and Max\AppData\Local\MFAData
2013-02-06 20:16:03--------d-----w-C:\Users\and Max\AppData\Local\Avg2013
2013-02-06 20:16:03--------d-----w-C:\ProgramData\MFAData
2013-02-05 21:04:5095648----a-w-C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-02-03 19:36:5174096----a-w-C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-03 19:36:51697712----a-w-C:\Windows\SysWow64\FlashPlayerApp.exe
2013-01-26 11:32:49776864----a-r-C:\Windows\System32\drivers\N360x64\1402010.016\srtsp64.sys
2013-01-26 11:32:49493216----a-r-C:\Windows\System32\drivers\N360x64\1402010.016\SymDS64.sys
2013-01-26 11:32:49432800----a-r-C:\Windows\System32\drivers\N360x64\1402010.016\symnets.sys
2013-01-26 11:32:4937496----a-r-C:\Windows\System32\drivers\N360x64\1402010.016\srtspx64.sys
2013-01-26 11:32:4923448----a-r-C:\Windows\System32\drivers\N360x64\1402010.016\SymELAM.sys
2013-01-26 11:32:491133216----a-r-C:\Windows\System32\drivers\N360x64\1402010.016\SymEFA64.sys
2013-01-26 11:32:48224416----a-r-C:\Windows\System32\drivers\N360x64\1402010.016\Ironx64.sys
2013-01-26 11:32:48168096----a-r-C:\Windows\System32\drivers\N360x64\1402010.016\ccSetx64.sys
2013-01-26 11:32:38--------d-----w-C:\Windows\System32\drivers\N360x64\1402010.016
2013-01-26 08:32:02--------d-----w-C:\ProgramData\AMMYY
2013-01-20 17:52:51159744----a-w-C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin7.dll
2013-01-20 17:52:51159744----a-w-C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin6.dll
2013-01-20 17:52:51159744----a-w-C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
2013-01-20 17:52:51159744----a-w-C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
2013-01-20 17:52:51159744----a-w-C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
2013-01-20 17:52:51159744----a-w-C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
2013-01-20 17:52:51159744----a-w-C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin.dll
2013-01-20 17:44:20--------d-----w-C:\Users\and Max\AppData\Local\{F7E846E3-3E13-4821-A999-47FA8939D03A}
2013-01-12 16:04:24750592----a-w-C:\Windows\System32\win32spl.dll
2013-01-12 16:04:24492032----a-w-C:\Windows\SysWow64\win32spl.dll
2013-01-12 16:04:082002432----a-w-C:\Windows\System32\msxml6.dll
2013-01-12 16:04:071882624----a-w-C:\Windows\System32\msxml3.dll
2013-01-12 16:04:071389568----a-w-C:\Windows\SysWow64\msxml6.dll
2013-01-12 16:04:06307200----a-w-C:\Windows\System32\ncrypt.dll
2013-01-12 16:04:06220160----a-w-C:\Windows\SysWow64\ncrypt.dll
2013-01-12 16:04:061236992----a-w-C:\Windows\SysWow64\msxml3.dll
2013-01-12 16:04:05800768----a-w-C:\Windows\System32\usp10.dll
2013-01-12 16:04:05626688----a-w-C:\Windows\SysWow64\usp10.dll
2013-01-12 16:02:4568608----a-w-C:\Windows\System32\taskhost.exe
2013-01-12 16:02:443149824----a-w-C:\Windows\System32\win32k.sys
.
==================== Find3M ====================
.
2013-02-05 21:04:38861088----a-w-C:\Windows\SysWow64\npdeployJava1.dll
2013-02-05 21:04:38782240----a-w-C:\Windows\SysWow64\deployJava1.dll
2013-01-30 10:53:22273840------w-C:\Windows\System32\MpSigStub.exe
2013-01-26 11:33:06177312----a-w-C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2012-12-16 17:11:2246080----a-w-C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03367616----a-w-C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28295424----a-w-C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:2034304----a-w-C:\Windows\SysWow64\atmlib.dll
2012-12-07 13:20:16441856----a-w-C:\Windows\System32\Wpc.dll
2012-12-07 13:15:312746368----a-w-C:\Windows\System32\gameux.dll
2012-12-07 12:26:17308736----a-w-C:\Windows\SysWow64\Wpc.dll
2012-12-07 12:20:432576384----a-w-C:\Windows\SysWow64\gameux.dll
2012-12-07 11:20:0430720----a-w-C:\Windows\System32\usk.rs
2012-12-07 11:20:0343520----a-w-C:\Windows\System32\csrr.rs
2012-12-07 11:20:0323552----a-w-C:\Windows\System32\oflc.rs
2012-12-07 11:20:0145568----a-w-C:\Windows\System32\oflc-nz.rs
2012-12-07 11:20:0144544----a-w-C:\Windows\System32\pegibbfc.rs
2012-12-07 11:20:0120480----a-w-C:\Windows\System32\pegi-fi.rs
2012-12-07 11:20:0020480----a-w-C:\Windows\System32\pegi-pt.rs
2012-12-07 11:19:5920480----a-w-C:\Windows\System32\pegi.rs
2012-12-07 11:19:5846592----a-w-C:\Windows\System32\fpb.rs
2012-12-07 11:19:5740960----a-w-C:\Windows\System32\cob-au.rs
2012-12-07 11:19:5721504----a-w-C:\Windows\System32\grb.rs
2012-12-07 11:19:5715360----a-w-C:\Windows\System32\djctq.rs
2012-12-07 11:19:5655296----a-w-C:\Windows\System32\cero.rs
2012-12-07 11:19:5551712----a-w-C:\Windows\System32\esrb.rs
2012-11-30 05:45:35362496----a-w-C:\Windows\System32\wow64win.dll
2012-11-30 05:45:35243200----a-w-C:\Windows\System32\wow64.dll
2012-11-30 05:45:3513312----a-w-C:\Windows\System32\wow64cpu.dll
2012-11-30 05:45:14215040----a-w-C:\Windows\System32\winsrv.dll
2012-11-30 05:43:1216384----a-w-C:\Windows\System32\ntvdm64.dll
2012-11-30 05:41:07424448----a-w-C:\Windows\System32\KernelBase.dll
2012-11-30 04:54:005120----a-w-C:\Windows\SysWow64\wow32.dll
2012-11-30 04:53:59274944----a-w-C:\Windows\SysWow64\KernelBase.dll
2012-11-30 03:23:48338432----a-w-C:\Windows\System32\conhost.exe
2012-11-30 02:44:0625600----a-w-C:\Windows\SysWow64\setup16.exe
2012-11-30 02:44:047680----a-w-C:\Windows\SysWow64\instnm.exe
2012-11-30 02:44:0414336----a-w-C:\Windows\SysWow64\ntvdm64.dll
2012-11-30 02:44:032048----a-w-C:\Windows\SysWow64\user.exe
2012-11-30 02:38:596144---ha-w-C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38:594608---ha-w-C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38:593584---ha-w-C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38:593072---ha-w-C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-11-14 06:11:442312704----a-w-C:\Windows\System32\jscript9.dll
2012-11-14 06:04:111392128----a-w-C:\Windows\System32\wininet.dll
2012-11-14 06:02:491494528----a-w-C:\Windows\System32\inetcpl.cpl
2012-11-14 05:57:46599040----a-w-C:\Windows\System32\vbscript.dll
2012-11-14 05:57:35173056----a-w-C:\Windows\System32\ieUnatt.exe
2012-11-14 05:52:402382848----a-w-C:\Windows\System32\mshtml.tlb
2012-11-14 02:09:221800704----a-w-C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:151427968----a-w-C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:371129472----a-w-C:\Windows\SysWow64\wininet.dll
2012-11-14 01:49:25142848----a-w-C:\Windows\SysWow64\ieUnatt.exe
2012-11-14 01:48:27420864----a-w-C:\Windows\SysWow64\vbscript.dll
2012-11-14 01:44:422382848----a-w-C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 12:13:29.35 ===============
DDS.attach:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 29/11/2009 16:33:05
System Uptime: 08/02/2013 08:42:40 (4 hours ago)
.
Motherboard: Acer | | JV50
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz | U2E1 | 2200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 370.792 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP181: 21/12/2012 10:36:04 - Windows Update
RP182: 18/01/2013 14:49:58 - Windows Update
RP183: 20/01/2013 17:51:20 - Installed QuickTime
RP184: 26/01/2013 12:36:34 - Norton 360 Registry Clean
RP186: 26/01/2013 13:26:17 - Configured eSobi v2
RP189: 03/02/2013 17:51:26 - Windows Backup
RP190: 03/02/2013 19:08:10 - Windows Backup
RP191: 05/02/2013 21:04:15 - Installed Java 7 Update 13
RP192: 06/02/2013 20:18:52 - Installed AVG 2013
RP193: 06/02/2013 20:19:27 - Installed AVG 2013
RP194: 06/02/2013 21:19:48 - Removed AVG 2013
RP195: 06/02/2013 21:21:51 - Removed AVG 2013
RP196: 07/02/2013 23:00:34 - Windows Update
RP197: 08/02/2013 09:32:20 - avast! Free Antivirus Setup
RP198: 08/02/2013 09:43:19 - Windows Update
RP199: 08/02/2013 11:40:18 - Removed Google Drive
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer
Acer Arcade Deluxe
Acer Backup Manager
Acer Crystal Eye webcam Ver:1.1.74.216
Acer ePower Management
Acer eRecovery Management
Acer GameZone Console
Acer GridVista
Acer Registration
Acer ScreenSaver
Acer Updater
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader 9.5.3 MUI
Alice Greenfingers
Amazonia
Apple Application Support
Apple Mobile Device Support
Apple Software Update
avast! Free Antivirus
Backup Manager Basic
Bonjour
Broadcom Gigabit NetLink Controller
BufferChm
C4400
Chicken Invaders 2
Compatibility Pack for the 2007 Office system
Copy
D3DX10
Dairy Dash
Delta Force - Black Hawk Down
Destinations
DeviceDiscovery
DocProc
Dream Day First Home
eBay Worldwide
Google Chrome
Google Drive
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Heroes of Hellas
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart C4400 All-In-One Driver Software 13.0 Rel. 3
HP Photosmart Essential 3.5
HP Smart Web Printing 4.60
HP Solution Center 13.0
HP Update
HPDiagnosticAlert
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
HTC BMP USB Driver
HTC Driver Installer
HTC Sync
iCloud
Identity Card
Intel® Matrix Storage Manager
iTunes
Java 7 Update 13
Java Auto Updater
Java(TM) 6 Update 37
Junk Mail filter update
Launch Manager
LSI HDA Modem
Malwarebytes Anti-Malware version 1.70.0.1100
MarketResearch
Merriam Websters Spell Jam
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Works
MobileMe Control Panel
MSVC80_x64_v2
MSVC80_x86_v2
MSVC90_x64
MSVC90_x86
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
MyWinLocker
Nokia Connectivity Cable Driver
Nokia Ovi Player
Nokia PC Suite
Nokia Software Updater
Nokia_Multimedia_Common_Components_2_5
Norton 360
Norton Online Backup
Norton PC Checkup
NTI Backup Now 5
NTI Backup Now Standard
NTI Media Maker 8
NVIDIA Drivers
NVIDIA PhysX
OCR Software by I.R.I.S. 13.0
PC Connectivity Solution
PS_AIO_03_C4400_Software_Min
QuickTime
Rapport
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Safari
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Star Defender 4
Status
Synaptics Pointing Device Driver
TomTom HOME 2.8.0.2146
TomTom HOME Visual Studio Merge Modules
Toolbox
TrayApp
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Visual Studio 2010 x64 Redistributables
WebReg
Welcome Center
Windows Driver Package - Nokia Modem (02/25/2011 4.7)
Windows Driver Package - Nokia Modem (02/25/2011 7.01.0.9)
Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
08/02/2013 09:44:07, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
08/02/2013 09:44:07, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
08/02/2013 09:44:07, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240016 Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
06/02/2013 21:09:42, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.
.
==== End Of File ===========================
THANKS - I greatly appreciate your help

Broni · Feb 8, 2013

You're running three AV programs, Avast, MSE and Norton.
You must uninstall TWO of them.
If Norton is one of them use this tool: http://www.majorgeeks.com/Norton_Removal_Tool_d4749.html

Next....

Download RogueKiller on the desktop
Close all the running programs
Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

=========================

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

Unzip downloaded file.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

Darrenbilly · Feb 8, 2013

I downloaded them for the purpose of clearing any threats, they are not normally on here. I ran them while the others were turned off. I have removed them

Malwarebytes found nothing to clean.

Here are the logs for RogueKiller:
RogueKiller V8.4.4 [Feb 5 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : and Max [Admin rights]
Mode : Scan -- Date : 02/08/2013 16:35:24
| ARK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[RUN][SUSP PATH] HKUS\.DEFAULT[...]\Run : DelayShred (c:\PROGRA~2\mcafee\mshr\ShrCL.EXE /P7 /q c:\users\ANDMAX~1\appdata\local\temp\TEMPOR~1\Content.SH! c:\users\ANDMAX~1\appdata\local\temp\TEMPOR~1.SH! c:\users\ANDMAX~1\appdata\local\temp\History\History.SH! c:\users\ANDMAX~1\appdata\local\temp\History.SH! c:\u) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-18[...]\Run : DelayShred (c:\PROGRA~2\mcafee\mshr\ShrCL.EXE /P7 /q c:\users\ANDMAX~1\appdata\local\temp\TEMPOR~1\Content.SH! c:\users\ANDMAX~1\appdata\local\temp\TEMPOR~1.SH! c:\users\ANDMAX~1\appdata\local\temp\History\History.SH! c:\users\ANDMAX~1\appdata\local\temp\History.SH! c:\u) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-22ZAT0 +++++
--- User ---
[MBR] 43e4ca23c6175067a2013431989a97e6
[BSP] c6058d687929302288cf0d31dc0c580d : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 12000 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 24578048 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 24782848 | Size: 464838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_02082013_02d1635.txt >>
RKreport[1]_S_02082013_02d1635.txt

AND THE SECOND:
RogueKiller V8.4.4 [Feb 5 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : and Max [Admin rights]
Mode : Remove -- Date : 02/08/2013 16:35:49
| ARK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[RUN][SUSP PATH] HKUS\.DEFAULT[...]\Run : DelayShred (c:\PROGRA~2\mcafee\mshr\ShrCL.EXE /P7 /q c:\users\ANDMAX~1\appdata\local\temp\TEMPOR~1\Content.SH! c:\users\ANDMAX~1\appdata\local\temp\TEMPOR~1.SH! c:\users\ANDMAX~1\appdata\local\temp\History\History.SH! c:\users\ANDMAX~1\appdata\local\temp\History.SH! c:\u) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-22ZAT0 +++++
--- User ---
[MBR] 43e4ca23c6175067a2013431989a97e6
[BSP] c6058d687929302288cf0d31dc0c580d : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 12000 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 24578048 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 24782848 | Size: 464838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_02082013_02d1635.txt >>
RKreport[1]_S_02082013_02d1635.txt ; RKreport[2]_D_02082013_02d1635.txt

Broni · Feb 8, 2013

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

===============================

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix.
Double click on combofix.exe & follow the prompts.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

Darrenbilly · Feb 8, 2013

Evening, combofix log: Thanks for your continued help

ComboFix 13-02-07.02 - and Max 08/02/2013 18:48:40.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.4091.2319 [GMT 0:00]
Running from: c:\users\and Max\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
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c:\program files (x86)\Common Files\Acer GameZone online.ico
c:\programdata\AMMYY
c:\programdata\AMMYY\hr
c:\programdata\AMMYY\hr3
c:\programdata\AMMYY\settings3.bin
c:\users\and Max\AppData\Roaming\.#
c:\users\and Max\AppData\Roaming\.#\MBX@B94@722770.###
c:\users\and Max\AppData\Roaming\.#\MBX@B94@7227A0.###
c:\users\and Max\AppData\Roaming\.#\MBX@E94@2092770.###
c:\users\and Max\AppData\Roaming\.#\MBX@E94@20927A0.###
c:\users\and Max\AppData\Roaming\.#\MBX@F30@2D2770.###
c:\users\and Max\AppData\Roaming\.#\MBX@F30@2D27A0.###
c:\users\Max\AppData\Roaming\.#
c:\users\Max\AppData\Roaming\.#\MBX@CA8@962770.###
c:\users\Max\AppData\Roaming\.#\MBX@CA8@9627A0.###
.
.
((((((((((((((((((((((((( Files Created from 2013-01-08 to 2013-02-08 )))))))))))))))))))))))))))))))
.
.
2013-02-08 18:40 . 2013-01-18 12:159161176----a-w-c:\programdata\Microsoft\Windows Defender\Definition Updates\{E48411C0-89FC-4009-AAA5-2A138DB0ECDA}\mpengine.dll
2013-02-08 14:38 . 2013-02-08 14:38--------d-----w-c:\program files\iPod
2013-02-08 14:38 . 2013-02-08 14:39--------d-----w-c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-02-08 14:38 . 2013-02-08 14:39--------d-----w-c:\program files\iTunes
2013-02-08 14:38 . 2013-02-08 14:39--------d-----w-c:\program files (x86)\iTunes
2013-02-08 13:01 . 2013-02-08 13:01--------d-----w-c:\users\and Max\AppData\Roaming\addpcs
2013-02-08 13:00 . 2013-02-08 13:00--------d-----w-c:\program files\Temp File Cleaner
2013-02-08 09:48 . 2013-02-08 09:48--------d-----w-c:\users\and Max\AppData\Roaming\Malwarebytes
2013-02-08 09:48 . 2013-02-08 09:48--------d-----w-c:\programdata\Malwarebytes
2013-02-08 09:48 . 2013-02-08 09:48--------d-----w-c:\program files (x86)\Malwarebytes' Anti-Malware
2013-02-08 09:48 . 2012-12-14 16:4924176----a-w-c:\windows\system32\drivers\mbam.sys
2013-02-08 09:48 . 2013-02-08 09:48--------d-----w-c:\users\and Max\AppData\Local\Programs
2013-02-08 09:33 . 2012-10-30 22:50285328----a-w-c:\windows\system32\aswBoot.exe
2013-02-08 09:32 . 2013-02-08 09:32--------d-----w-c:\programdata\AVAST Software
2013-02-08 09:32 . 2013-02-08 09:32--------d-----w-c:\program files\AVAST Software
2013-02-06 20:20 . 2013-02-06 20:20--------d-----w-c:\users\and Max\AppData\Roaming\TuneUp Software
2013-02-06 20:16 . 2013-02-06 21:23--------d-----w-c:\programdata\MFAData
2013-02-06 20:16 . 2013-02-06 21:21--------d-----w-c:\users\and Max\AppData\Local\Avg2013
2013-02-06 20:16 . 2013-02-06 20:16--------d--h--w-c:\programdata\Common Files
2013-02-06 20:16 . 2013-02-06 20:16--------d-----w-c:\users\and Max\AppData\Local\MFAData
2013-02-05 21:05 . 2013-02-05 21:05--------d-----w-c:\program files (x86)\Common Files\Java
2013-02-05 21:04 . 2013-02-05 21:0495648----a-w-c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-02-03 19:36 . 2013-02-08 09:5374096----a-w-c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-03 19:36 . 2013-02-08 09:53697712----a-w-c:\windows\SysWow64\FlashPlayerApp.exe
2013-02-03 19:36 . 2013-02-03 19:36--------d-----w-c:\windows\system32\Macromed
2013-01-26 11:32 . 2013-01-26 11:34--------d-----w-c:\windows\system32\drivers\N360x64\1402010.016
2013-01-20 17:52 . 2013-01-20 17:52159744----a-w-c:\program files (x86)\Internet Explorer\Plugins\npqtplugin7.dll
2013-01-20 17:52 . 2013-01-20 17:52159744----a-w-c:\program files (x86)\Internet Explorer\Plugins\npqtplugin6.dll
2013-01-20 17:52 . 2013-01-20 17:52159744----a-w-c:\program files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
2013-01-20 17:52 . 2013-01-20 17:52159744----a-w-c:\program files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
2013-01-20 17:52 . 2013-01-20 17:52159744----a-w-c:\program files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
2013-01-20 17:52 . 2013-01-20 17:52159744----a-w-c:\program files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
2013-01-20 17:52 . 2013-01-20 17:52159744----a-w-c:\program files (x86)\Internet Explorer\Plugins\npqtplugin.dll
2013-01-20 17:52 . 2013-01-20 17:52--------d-----w-c:\program files (x86)\QuickTime
2013-01-12 16:04 . 2012-11-09 05:45750592----a-w-c:\windows\system32\win32spl.dll
2013-01-12 16:04 . 2012-11-09 04:43492032----a-w-c:\windows\SysWow64\win32spl.dll
2013-01-12 16:04 . 2012-11-01 05:432002432----a-w-c:\windows\system32\msxml6.dll
2013-01-12 16:04 . 2012-11-01 05:431882624----a-w-c:\windows\system32\msxml3.dll
2013-01-12 16:04 . 2012-11-01 04:471389568----a-w-c:\windows\SysWow64\msxml6.dll
2013-01-12 16:04 . 2012-11-20 05:48307200----a-w-c:\windows\system32\ncrypt.dll
2013-01-12 16:04 . 2012-11-20 04:51220160----a-w-c:\windows\SysWow64\ncrypt.dll
2013-01-12 16:04 . 2012-11-01 04:471236992----a-w-c:\windows\SysWow64\msxml3.dll
2013-01-12 16:04 . 2012-11-22 05:44800768----a-w-c:\windows\system32\usp10.dll
2013-01-12 16:04 . 2012-11-22 04:45626688----a-w-c:\windows\SysWow64\usp10.dll
2013-01-12 16:02 . 2012-11-23 03:1368608----a-w-c:\windows\system32\taskhost.exe
2013-01-12 16:02 . 2012-11-23 03:263149824----a-w-c:\windows\system32\win32k.sys
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-05 21:04 . 2012-07-02 19:53861088----a-w-c:\windows\SysWow64\npdeployJava1.dll
2013-02-05 21:04 . 2010-06-05 09:46782240----a-w-c:\windows\SysWow64\deployJava1.dll
2013-01-30 10:53 . 2009-12-01 17:27273840------w-c:\windows\system32\MpSigStub.exe
2013-01-26 11:33 . 2010-02-02 21:21177312----a-w-c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-01-18 14:55 . 2009-12-01 18:3667599240----a-w-c:\windows\system32\MRT.exe
2012-12-16 17:11 . 2012-12-21 10:3646080----a-w-c:\windows\system32\atmlib.dll
2012-12-16 14:45 . 2012-12-21 10:36367616----a-w-c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-21 10:36295424----a-w-c:\windows\SysWow64\atmfd.dll
2012-12-16 14:13 . 2012-12-21 10:3634304----a-w-c:\windows\SysWow64\atmlib.dll
2012-11-30 04:45 . 2013-01-12 16:0344032----a-w-c:\windows\apppatch\acwow64.dll
2012-11-14 07:06 . 2012-12-15 14:1317811968----a-w-c:\windows\system32\mshtml.dll
2012-11-14 06:32 . 2012-12-15 14:1310925568----a-w-c:\windows\system32\ieframe.dll
2012-11-14 06:11 . 2012-12-15 14:132312704----a-w-c:\windows\system32\jscript9.dll
2012-11-14 06:04 . 2012-12-15 14:131346048----a-w-c:\windows\system32\urlmon.dll
2012-11-14 06:04 . 2012-12-15 14:131392128----a-w-c:\windows\system32\wininet.dll
2012-11-14 06:02 . 2012-12-15 14:131494528----a-w-c:\windows\system32\inetcpl.cpl
2012-11-14 06:02 . 2012-12-15 14:13237056----a-w-c:\windows\system32\url.dll
2012-11-14 05:59 . 2012-12-15 14:1385504----a-w-c:\windows\system32\jsproxy.dll
2012-11-14 05:58 . 2012-12-15 14:13816640----a-w-c:\windows\system32\jscript.dll
2012-11-14 05:57 . 2012-12-15 14:13599040----a-w-c:\windows\system32\vbscript.dll
2012-11-14 05:57 . 2012-12-15 14:13173056----a-w-c:\windows\system32\ieUnatt.exe
2012-11-14 05:55 . 2012-12-15 14:132144768----a-w-c:\windows\system32\iertutil.dll
2012-11-14 05:55 . 2012-12-15 14:13729088----a-w-c:\windows\system32\msfeeds.dll
2012-11-14 05:53 . 2012-12-15 14:1396768----a-w-c:\windows\system32\mshtmled.dll
2012-11-14 05:52 . 2012-12-15 14:132382848----a-w-c:\windows\system32\mshtml.tlb
2012-11-14 05:46 . 2012-12-15 14:13248320----a-w-c:\windows\system32\ieui.dll
2012-11-14 02:09 . 2012-12-15 14:131800704----a-w-c:\windows\SysWow64\jscript9.dll
2012-11-14 01:58 . 2012-12-15 14:131427968----a-w-c:\windows\SysWow64\inetcpl.cpl
2012-11-14 01:57 . 2012-12-15 14:131129472----a-w-c:\windows\SysWow64\wininet.dll
2012-11-14 01:49 . 2012-12-15 14:13142848----a-w-c:\windows\SysWow64\ieUnatt.exe
2012-11-14 01:48 . 2012-12-15 14:13420864----a-w-c:\windows\SysWow64\vbscript.dll
2012-11-14 01:44 . 2012-12-15 14:132382848----a-w-c:\windows\SysWow64\mshtml.tlb
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2009-08-07 09:18120104----a-w-c:\program files (x86)\EgisTec\MyWinLocker 3\x86\PSDProtect.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"EgisTecLiveUpdate"="c:\program files (x86)\EgisTec Egis Software Update\EgisUpdate.exe" [2009-08-04 199464]
"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-08-27 1194504]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Z1"="c:\users\and Max\Documents\Downloads\mbar-1.01.0.1017\mbar\mbar.exe" [2013-02-08 1358408]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - NisDrv
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmtREG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2013-02-08 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-03 09:53]
.
2013-02-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-03-23 20:38]
.
2013-02-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-03-23 20:38]
.
2013-02-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3272309144-4137515175-708183941-1000Core.job
- c:\users\and Max\AppData\Local\Google\Update\GoogleUpdate.exe [2009-12-01 17:45]
.
2013-02-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3272309144-4137515175-708183941-1000UA.job
- c:\users\and Max\AppData\Local\Google\Update\GoogleUpdate.exe [2009-12-01 17:45]
.
2013-02-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3272309144-4137515175-708183941-1001Core.job
- c:\users\Max\AppData\Local\Google\Update\GoogleUpdate.exe [2009-12-01 21:55]
.
2013-02-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3272309144-4137515175-708183941-1001UA.job
- c:\users\Max\AppData\Local\Google\Update\GoogleUpdate.exe [2009-12-01 21:55]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2009-08-07 09:19137512----a-w-c:\program files (x86)\EgisTec\MyWinLocker 3\x64\PSDProtect.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2012-12-17 19:50755816----a-w-c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}]
2012-12-17 19:50755816----a-w-c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2012-12-17 19:50755816----a-w-c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2012-12-17 19:50755816----a-w-c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-28 16334880]
"PLFSetI"="c:\windows\PLFSetI.exe" [2009-10-14 200704]
"Acer ePower Management"="c:\program files\Acer\Acer ePower Management\ePowerTray.exe" [2009-08-05 828960]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
uLocal Page = c:\windows\system32\blank.htm
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-mcmscsvc
SafeBoot-MCODS
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.2.1.22\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files (x86)\Norton PC Checkup\Engine\2.0.17.20\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3272309144-4137515175-708183941-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-3272309144-4137515175-708183941-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_149_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_149_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-02-08 19:39:28
ComboFix-quarantined-files.txt 2013-02-08 19:39
.
Pre-Run: 399,331,115,008 bytes free
Post-Run: 398,689,931,264 bytes free
.
- - End Of File - - 6FC4DD93B6DBBF6B27170FA4E89B47C3

Broni · Feb 8, 2013

Looks good.

Any visible issues?

==============================

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

===============================

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

================================

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

Darrenbilly · Feb 8, 2013

All appears ok. I'm assuming it removed the ammyy entries that appear near the top of the combofix log, or will that be done in the next few steps? I shall carry out those tasks first thing in the morning. Different time zones

thanks again

Broni · Feb 8, 2013

it removed the ammyy entries that appear near the top of the combofix log, or will that be done in the next few steps?

It did.

Darrenbilly · Feb 9, 2013

Good morning, I have the new logs below:

Adware log:
# AdwCleaner v2.111 - Logfile created 02/09/2013 at 10:01:43
# Updated 05/02/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : and Max - STEVEANDMAX
# Boot Mode : Normal
# Running from : C:\Users\and Max\Documents\Downloads\adwcleaner (1).exe
# Option [Search]

***** [Services] *****

***** [Files / Folders] *****

File Found : C:\Users\Public\Desktop\eBay.lnk
Folder Found : C:\ProgramData\Partner

***** [Registry] *****

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Found : HKU\S-1-5-21-3272309144-4137515175-708183941-1000\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Google Chrome v24.0.1312.57

File : C:\Users\and Max\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Users\Max\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [2705 octets] - [09/02/2013 09:59:58]
AdwCleaner[R2].txt - [2648 octets] - [09/02/2013 10:01:43]
AdwCleaner[S1].txt - [337 octets] - [09/02/2013 10:00:54]

########## EOF - C:\AdwCleaner[R2].txt - [2767 octets] ##########

JRT log:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.6.2 (02.02.2013:2)
OS: Windows 7 Home Premium x64
Ran by and Max on 09/02/2013 at 10:07:37.97
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~ Services
~~~ Registry Values
~~~ Registry Keys
~~~ Files
~~~ Folders
Successfully deleted: [Folder] "C:\Users\and Max\AppData\Roaming\pccustubinstaller"
~~~ Event Viewer Logs were cleared
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 09/02/2013 at 10:22:08.92
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
OTL1:
OTL logfile created on: 09/02/2013 10:42:18 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\and Max\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

4.00 Gb Total Physical Memory | 2.52 Gb Available Physical Memory | 63.19% Memory free
7.99 Gb Paging File | 6.59 Gb Available in Paging File | 82.51% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.94 Gb Total Space | 371.34 Gb Free Space | 81.80% Space Free | Partition Type: NTFS

Computer Name: STEVEANDMAX | User Name: and Max | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/02/09 10:34:35 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\and Max\Desktop\OTL.exe
PRC - [2012/12/05 01:40:03 | 000,143,928 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe
PRC - [2012/07/17 14:14:08 | 000,132,056 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe
PRC - [2011/11/07 19:37:20 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe
PRC - [2011/09/15 12:06:04 | 000,088,576 | ---- | M] () -- C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
PRC - [2010/12/10 12:29:00 | 000,092,008 | ---- | M] (TomTom) -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
PRC - [2009/10/14 12:03:26 | 000,200,704 | ---- | M] () -- C:\Windows\PLFSetI.exe
PRC - [2009/08/27 20:48:32 | 001,194,504 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\LManager.exe
PRC - [2009/08/21 00:25:50 | 000,062,720 | ---- | M] (NewTech Infosystems, Inc.) -- C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
PRC - [2009/08/07 09:18:54 | 000,311,592 | ---- | M] (Egis Technology Inc.) -- C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\MWLService.exe
PRC - [2009/08/04 21:09:34 | 000,199,464 | ---- | M] (Egis Technology Inc.) -- C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe
PRC - [2009/07/04 01:47:12 | 000,240,160 | ---- | M] (Acer) -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe
PRC - [2009/06/05 02:03:06 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2009/06/04 13:04:50 | 001,150,496 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Acer\Registration\GregHSRW.exe

========== Modules (No Company Name) ==========

MOD - [2012/05/30 14:51:08 | 000,699,280 | R--- | M] () -- C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\wincfi39.dll
MOD - [2011/06/24 21:56:36 | 000,087,328 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/06/24 21:56:14 | 001,241,888 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2009/10/14 12:03:26 | 000,200,704 | ---- | M] () -- C:\Windows\PLFSetI.exe

========== Services (SafeList) ==========

SRV:64bit: - [2009/08/05 20:30:58 | 000,844,320 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe -- (ePowerSvc)
SRV:64bit: - [2009/07/14 01:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/04 01:47:12 | 000,240,160 | ---- | M] (Acer) [Auto | Running] -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe -- (Updater Service)
SRV:64bit: - [2009/03/28 02:10:16 | 000,016,896 | ---- | M] (LSI Corporation) [Auto | Running] -- C:\Program Files\LSI SoftModem\agr64svc.exe -- (AgereModemAudio)
SRV - [2013/02/08 09:53:40 | 000,251,248 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/12/05 01:40:03 | 000,143,928 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\ccSvcHst.exe -- (N360)
SRV - [2012/07/17 14:14:08 | 000,132,056 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe -- (Norton PC Checkup Application Launcher)
SRV - [2011/11/07 19:37:20 | 000,126,392 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe -- (PCCUJobMgr)
SRV - [2011/09/15 12:06:04 | 000,088,576 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe -- (PassThru Service)
SRV - [2011/06/08 12:02:00 | 000,633,856 | ---- | M] (Nokia) [On_Demand | Stopped] -- C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe -- (ServiceLayer)
SRV - [2010/12/10 12:29:00 | 000,092,008 | ---- | M] (TomTom) [Auto | Running] -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe -- (TomTomHOMEService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/08/21 00:25:50 | 000,062,720 | ---- | M] (NewTech Infosystems, Inc.) [Auto | Running] -- C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe -- (NTI IScheduleSvc)
SRV - [2009/08/07 09:18:54 | 000,311,592 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\\MWLService.exe -- (MWLService)
SRV - [2009/06/10 21:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/05 02:03:06 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)
SRV - [2009/06/04 13:04:50 | 001,150,496 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\Acer\Registration\GregHSRW.exe -- (Greg_Service)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/01/26 11:33:06 | 000,177,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2012/10/09 01:00:02 | 000,776,864 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\N360x64\1402010.016\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2012/10/04 01:40:35 | 001,133,216 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\1402010.016\SymEFA64.sys -- (SymEFA)
DRV:64bit: - [2012/10/04 01:40:20 | 000,493,216 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\1402010.016\SymDS64.sys -- (SymDS)
DRV:64bit: - [2012/09/07 02:05:14 | 000,432,800 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\1402010.016\symnets.sys -- (SymNetS)
DRV:64bit: - [2012/09/07 01:48:08 | 000,224,416 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\1402010.016\Ironx64.sys -- (SymIRON)
DRV:64bit: - [2012/09/07 01:40:51 | 000,037,496 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\1402010.016\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2012/08/21 12:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/08/20 19:50:10 | 000,168,096 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\1402010.016\ccSetx64.sys -- (ccSet_N360)
DRV:64bit: - [2012/07/09 12:42:54 | 000,052,736 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/03/01 06:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/09/25 18:00:08 | 000,064,272 | ---- | M] (Trusteer Ltd.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\RapportKE64.sys -- (RapportKE64)
DRV:64bit: - [2011/05/18 09:14:22 | 000,009,216 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbser_lowerfltjx64.sys -- (UsbserFilt)
DRV:64bit: - [2011/05/18 09:14:20 | 000,009,216 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbser_lowerfltx64.sys -- (upperdev)
DRV:64bit: - [2011/05/18 09:14:16 | 000,027,136 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ccdcmbox64.sys -- (nmwcdc)
DRV:64bit: - [2011/05/18 09:14:12 | 000,019,968 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ccdcmbx64.sys -- (nmwcd)
DRV:64bit: - [2011/03/11 06:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 06:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 13:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 11:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 10:43:57 | 000,032,768 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbser.sys -- (usbser)
DRV:64bit: - [2010/06/25 16:08:10 | 000,036,928 | ---- | M] (Windows (R) Win 7 DDK provider) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\htcnprot.sys -- (htcnprot)
DRV:64bit: - [2009/11/02 18:16:50 | 000,033,736 | ---- | M] (HTC, Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ANDROIDUSB.sys -- (HTCAND64)
DRV:64bit: - [2009/09/15 18:40:42 | 006,952,960 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETw5s64.sys -- (NETw5s64)
DRV:64bit: - [2009/07/14 01:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 01:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 01:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/20 11:35:00 | 000,317,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\k57nd60a.sys -- (k57nd60a)
DRV:64bit: - [2009/06/20 02:09:57 | 000,054,272 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\L1E62x64.sys -- (L1E)
DRV:64bit: - [2009/06/19 04:12:32 | 000,272,432 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/06/10 20:37:05 | 006,108,416 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/06/10 20:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 20:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 20:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 20:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 20:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/05 01:54:36 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/06/05 00:46:50 | 000,216,064 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2009/06/03 03:15:30 | 000,060,464 | ---- | M] (Egis Technology Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDVDisk.sys -- (mwlPSDVDisk)
DRV:64bit: - [2009/06/03 03:15:30 | 000,022,576 | ---- | M] (Egis Technology Inc.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDFilter.sys -- (mwlPSDFilter)
DRV:64bit: - [2009/06/03 03:15:30 | 000,020,016 | ---- | M] (Egis Technology Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDNserv.sys -- (mwlPSDNServ)
DRV:64bit: - [2009/05/14 16:51:40 | 005,435,904 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NETw5v64.sys -- (netw5v64)
DRV:64bit: - [2009/05/06 00:46:08 | 000,018,432 | ---- | M] (NewTech Infosystems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NTIDrvr.sys -- (NTIDrvr)
DRV:64bit: - [2009/05/06 00:46:08 | 000,016,896 | ---- | M] (NewTech Infosystems Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\UBHelper.sys -- (UBHelper)
DRV:64bit: - [2009/05/01 18:13:34 | 000,081,440 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvhda64v.sys -- (NVHDA)
DRV:64bit: - [2009/04/07 01:31:08 | 001,208,320 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)
DRV:64bit: - [2008/08/28 11:44:42 | 000,025,600 | ---- | M] (Nokia) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\pccsmcfdx64.sys -- (pccsmcfd)
DRV - [2013/01/25 01:00:00 | 002,087,664 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\VirusDefs\20130208.032\ex64.sys -- (NAVEX15)
DRV - [2013/01/25 01:00:00 | 000,126,192 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\VirusDefs\20130208.032\eng64.sys -- (NAVENG)
DRV - [2013/01/24 16:29:58 | 000,513,184 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\IPSDefs\20130208.001\IDSviA64.sys -- (IDSVia64)
DRV - [2013/01/16 03:22:36 | 001,388,120 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\Definitions\BASHDefs\20130116.013\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/11/26 15:13:54 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/08/17 10:06:00 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/10/19 09:44:42 | 000,396,816 | ---- | M] () [Kernel | System | Running] -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\32029\RapportCerberus64_32029.sys -- (RapportCerberus_32029)
DRV - [2011/09/25 18:00:08 | 000,061,712 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys -- (RapportPG64)
DRV - [2011/09/25 18:00:08 | 000,055,056 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys -- (RapportEI64)
DRV - [2009/07/14 01:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7ACAW
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7

IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_7736&r=27361109a436l03f8z175t48j1y132
IE - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.com/search?source...&oe={outputEncoding}&rlz=1I7ACAW_enGB356GB356
IE - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.13.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.13.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeLive,version=1.5: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@oberon-media.com/ONCAdapter: C:\Program Files (x86)\Common Files\Oberon Media\NCAdapter\1.0.0.8\npapicomadapter.dll (Oberon-Media )
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\and Max\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\and Max\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/01/16 11:34:31 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\coFFPlgn\ [2013/02/09 10:04:58 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.2.1.22\IPSFFPlgn\ [2013/01/26 11:37:52 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/01/16 11:34:31 | 000,000,000 | ---D | M]

[2011/01/29 13:32:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\and Max\AppData\Roaming\mozilla\Extensions
[2011/01/29 13:32:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\and Max\AppData\Roaming\mozilla\Extensions\home2@tomtom.com

========== Chrome ==========

CHR - plugin: Shockwave Flash (Enabled) = C:\Users\and Max\AppData\Local\Google\Chrome\User Data\PepperFlash\11.5.31.139\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\and Max\AppData\Local\Google\Chrome\Application\24.0.1312.57\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\and Max\AppData\Local\Google\Chrome\Application\24.0.1312.57\pdf.dll
CHR - plugin: Norton Identity Safe (Enabled) = C:\Users\and Max\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.2.1.36_0\npcoplgn.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Oberon com adapter (Enabled) = C:\Program Files (x86)\Common Files\Oberon Media\NCAdapter\1.0.0.8\npapicomadapter.dll
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
CHR - plugin: Java(TM) Platform SE 7 U13 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
CHR - plugin: Microsoft Office Live Plug-in for Firefox (Enabled) = C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Java Deployment Toolkit 7.0.130.20 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - Extension: Norton Identity Protection = C:\Users\and Max\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.2.1.36_0\

O1 HOSTS File: ([2013/02/08 19:35:23 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\IPS\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.2.1.22\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe (Acer Incorporated)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.dll (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [PLFSetI] C:\Windows\PLFSetI.exe ()
O4 - HKLM..\Run: [EgisTecLiveUpdate] C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe (Egis Technology Inc.)
O4 - HKLM..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe (Dritek System Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 149
O7 - HKU\S-1-5-21-3272309144-4137515175-708183941-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab (Reg Error: Value error.)
O16 - DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab (Java Plug-in 1.6.0_37)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab (Java Plug-in 10.13.2)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{291C5F85-26F2-4D27-9EAB-90F0F5C26F19}: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{DEEE12E0-3A39-4EA7-854A-DF3C9FB965E5}: DhcpNameServer = 192.168.0.4
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/02/09 10:34:30 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\and Max\Desktop\OTL.exe
[2013/02/09 10:07:33 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/02/09 10:07:27 | 000,000,000 | ---D | C] -- C:\JRT
[2013/02/09 10:05:36 | 000,547,275 | ---- | C] (Oleg N. Scherbakov) -- C:\Users\and Max\Desktop\JRT.exe
[2013/02/09 00:26:41 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2013/02/08 19:39:32 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2013/02/08 18:46:40 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2013/02/08 18:46:40 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2013/02/08 18:46:39 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2013/02/08 18:40:52 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/02/08 18:40:32 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2013/02/08 18:35:16 | 005,030,592 | R--- | C] (Swearware) -- C:\Users\and Max\Desktop\ComboFix.exe
[2013/02/08 16:34:39 | 000,000,000 | ---D | C] -- C:\Users\and Max\Desktop\RK_Quarantine
[2013/02/08 14:39:28 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2013/02/08 14:38:26 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2013/02/08 14:38:25 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2013/02/08 14:38:25 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iTunes
[2013/02/08 14:38:25 | 000,000,000 | ---D | C] -- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
[2013/02/08 13:01:02 | 000,000,000 | ---D | C] -- C:\Users\and Max\AppData\Roaming\addpcs
[2013/02/08 13:00:51 | 000,000,000 | ---D | C] -- C:\Program Files\Temp File Cleaner
[2013/02/08 12:45:10 | 000,000,000 | ---D | C] -- C:\Windows\pss
[2013/02/08 12:02:36 | 000,688,992 | R--- | C] (Swearware) -- C:\Users\and Max\Desktop\dds.com
[2013/02/08 09:48:48 | 000,000,000 | ---D | C] -- C:\Users\and Max\AppData\Roaming\Malwarebytes
[2013/02/08 09:48:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/02/08 09:48:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/02/08 09:48:22 | 000,024,176 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/02/08 09:48:22 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/02/08 09:48:12 | 000,000,000 | ---D | C] -- C:\Users\and Max\AppData\Local\Programs
[2013/02/08 09:34:23 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Drive
[2013/02/08 09:33:32 | 000,285,328 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe
[2013/02/08 09:32:42 | 000,000,000 | ---D | C] -- C:\ProgramData\AVAST Software
[2013/02/08 09:32:42 | 000,000,000 | ---D | C] -- C:\Program Files\AVAST Software
[2013/02/06 20:20:46 | 000,000,000 | ---D | C] -- C:\Users\and Max\AppData\Roaming\TuneUp Software
[2013/02/06 20:16:03 | 000,000,000 | -H-D | C] -- C:\ProgramData\Common Files
[2013/02/06 20:16:03 | 000,000,000 | ---D | C] -- C:\Users\and Max\AppData\Local\MFAData
[2013/02/06 20:16:03 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData
[2013/02/06 20:16:03 | 000,000,000 | ---D | C] -- C:\Users\and Max\AppData\Local\Avg2013
[2013/02/05 21:05:42 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2013/02/03 19:36:48 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\Macromed
[2013/01/26 11:35:48 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360
[2013/01/20 17:52:41 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2013/01/20 17:52:32 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QuickTime
[2013/01/20 17:44:20 | 000,000,000 | ---D | C] -- C:\Users\and Max\AppData\Local\{F7E846E3-3E13-4821-A999-47FA8939D03A}
[2009/08/22 08:44:20 | 000,036,136 | ---- | C] (Oberon Media) -- C:\ProgramData\FullRemove.exe
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/02/09 10:44:01 | 000,000,916 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3272309144-4137515175-708183941-1000UA.job
[2013/02/09 10:41:02 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/02/09 10:41:00 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/02/09 10:34:35 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\and Max\Desktop\OTL.exe
[2013/02/09 10:11:08 | 000,017,600 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/02/09 10:11:08 | 000,017,600 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/02/09 10:06:25 | 000,547,275 | ---- | M] (Oleg N. Scherbakov) -- C:\Users\and Max\Desktop\JRT.exe
[2013/02/09 10:03:42 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/02/09 10:03:27 | 3217,231,872 | -HS- | M] () -- C:\hiberfil.sys
[2013/02/09 09:55:00 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3272309144-4137515175-708183941-1001UA.job
[2013/02/09 00:26:31 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/02/08 19:35:23 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2013/02/08 18:35:28 | 005,030,592 | R--- | M] (Swearware) -- C:\Users\and Max\Desktop\ComboFix.exe
[2013/02/08 18:33:03 | 000,744,756 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/02/08 18:33:03 | 000,641,342 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/02/08 18:33:03 | 000,116,360 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/02/08 16:34:03 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2013/02/08 15:44:13 | 000,000,864 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3272309144-4137515175-708183941-1000Core.job
[2013/02/08 14:39:28 | 000,001,787 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2013/02/08 14:35:05 | 002,190,335 | ---- | M] () -- C:\Windows\SysNative\drivers\N360x64\1402010.016\Cat.DB
[2013/02/08 13:00:52 | 000,000,844 | ---- | M] () -- C:\Users\and Max\Desktop\Temp File Cleaner.lnk
[2013/02/08 12:55:00 | 000,000,848 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3272309144-4137515175-708183941-1001Core.job
[2013/02/08 12:02:44 | 000,688,992 | R--- | M] (Swearware) -- C:\Users\and Max\Desktop\dds.com
[2013/02/08 09:48:31 | 000,001,113 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/02/08 09:33:33 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
[2013/02/03 19:21:55 | 000,007,605 | ---- | M] () -- C:\Users\and Max\AppData\Local\Resmon.ResmonCfg
[2013/01/26 11:36:49 | 000,001,301 | ---- | M] () -- C:\Users\and Max\Desktop\Norton Installation Files.lnk
[2013/01/26 11:35:48 | 000,002,323 | ---- | M] () -- C:\Users\Public\Desktop\Norton 360.lnk
[2013/01/26 11:34:40 | 000,014,818 | ---- | M] () -- C:\Windows\SysNative\drivers\N360x64\1402010.016\VT20130115.021
[2013/01/26 11:33:06 | 000,177,312 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2013/01/26 11:33:06 | 000,007,466 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2013/01/26 11:33:06 | 000,000,855 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF
[2013/01/20 17:52:41 | 000,001,849 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2013/01/18 15:15:24 | 000,343,584 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/01/18 14:42:51 | 000,002,018 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/02/08 18:46:40 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2013/02/08 18:46:40 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2013/02/08 18:46:40 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2013/02/08 18:46:40 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2013/02/08 18:46:39 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2013/02/08 14:39:28 | 000,001,787 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2013/02/08 13:00:52 | 000,000,874 | ---- | C] () -- C:\Users\and Max\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Temp File Cleaner.lnk
[2013/02/08 13:00:52 | 000,000,844 | ---- | C] () -- C:\Users\and Max\Desktop\Temp File Cleaner.lnk
[2013/02/08 09:48:31 | 000,001,113 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/02/08 09:42:44 | 000,001,945 | ---- | C] () -- C:\Windows\epplauncher.mif
[2013/02/08 09:33:33 | 000,000,000 | ---- | C] () -- C:\Windows\SysWow64\config.nt
[2013/02/03 19:36:52 | 000,000,830 | ---- | C] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/01/26 09:37:46 | 000,007,605 | ---- | C] () -- C:\Users\and Max\AppData\Local\Resmon.ResmonCfg
[2013/01/20 17:52:41 | 000,001,849 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2010/04/12 19:24:45 | 000,009,216 | ---- | C] () -- C:\Users\and Max\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

========== ZeroAccess Check ==========

[2009/07/14 04:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 05:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 04:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 01:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 12:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 01:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

REMAINDER OF JRT LOG AND BOTH OTL LOGS ARE IN NEXT POST

Darrenbilly · Feb 9, 2013

========== LOP Check ==========

[2013/02/08 13:01:02 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\addpcs
[2009/11/29 16:36:59 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\GameConsole
[2012/03/03 12:34:45 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\HTC
[2012/03/03 12:35:25 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\HTC.388BC06ACDAB6261375BCE37FBA2E023C0D7EE34.1
[2010/09/19 17:12:07 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\Leadertech
[2010/01/01 18:59:39 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\Nokia
[2009/12/01 18:17:20 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\PC Suite
[2009/12/01 18:04:20 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\PowerCinema
[2010/02/26 14:50:34 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\SoftDMA
[2011/05/27 14:47:36 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\Tific
[2011/01/29 13:32:42 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\TomTom
[2013/02/06 20:20:46 | 000,000,000 | ---D | M] -- C:\Users\and Max\AppData\Roaming\TuneUp Software
[2010/09/19 20:18:06 | 000,000,000 | ---D | M] -- C:\Users\Guest\AppData\Roaming\PC Suite
[2009/11/29 20:35:44 | 000,000,000 | ---D | M] -- C:\Users\Max\AppData\Roaming\GameConsole
[2009/12/29 18:23:50 | 000,000,000 | ---D | M] -- C:\Users\Max\AppData\Roaming\Nokia
[2009/12/01 21:52:49 | 000,000,000 | ---D | M] -- C:\Users\Max\AppData\Roaming\PC Suite

========== Purity Check ==========

========== Alternate Data Streams ==========

@Alternate Data Stream - 152 bytes -> C:\ProgramData\Temp:AB689DEA
@Alternate Data Stream - 144 bytes -> C:\ProgramData\Temp:5D7E5A8F
@Alternate Data Stream - 135 bytes -> C:\ProgramData\Temp:1D32EC29
@Alternate Data Stream - 133 bytes -> C:\ProgramData\Temp:93DE1838
@Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:0B9176C0
@Alternate Data Stream - 125 bytes -> C:\ProgramData\Temp:E3C56885
@Alternate Data Stream - 122 bytes -> C:\ProgramData\Temp:ABE89FFE
< End of report >
OTL extras:
OTL Extras logfile created on: 09/02/2013 10:42:18 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\and Max\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

4.00 Gb Total Physical Memory | 2.52 Gb Available Physical Memory | 63.19% Memory free
7.99 Gb Paging File | 6.59 Gb Available in Paging File | 82.51% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 453.94 Gb Total Space | 371.34 Gb Free Space | 81.80% Space Free | Partition Type: NTFS

Computer Name: STEVEANDMAX | User Name: and Max | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit:[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit:[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0149CEEC-E567-4102-A126-9F284D7125F0}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{0CFF5423-BB17-4E18-8AEF-043EC96288A0}" = lport=138 | protocol=17 | dir=in | app=system |
"{1FB64140-F79F-42CD-AEC4-F3EC19B12E4F}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{26C2E85B-9E8F-4676-BFE8-F2D4D595ED4B}" = lport=2869 | protocol=6 | dir=in | app=system |
"{30B8596B-C021-4414-967C-A3E1BC3444DA}" = rport=139 | protocol=6 | dir=out | app=system |
"{33655468-8A00-4729-8FB9-8B2B3FE89902}" = lport=137 | protocol=17 | dir=in | app=system |
"{470F7F22-6333-451C-B629-A883674457C3}" = lport=139 | protocol=6 | dir=in | app=system |
"{53590D96-0DA6-4428-A1EE-364F98BA8D3F}" = lport=2869 | protocol=6 | dir=in | app=system |
"{569AAD8F-814E-43FA-B422-F2E2703100C2}" = lport=445 | protocol=6 | dir=in | app=system |
"{5E295B2B-C573-465F-B7CE-C05A520D96B7}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{65B1FB01-9101-4565-82BC-0E4A05396F4F}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{6D297ACC-54E1-454C-869A-EECDE839FCD3}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{74ABB594-38F7-4E67-AC20-88BD1DD1D40E}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{756FC488-6FBB-4813-9D1F-6547E3045F3A}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{81D99275-77F7-45C4-99D5-D860BE2DF2A6}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{876537E8-CCE2-4AA3-B2B8-C2FAE85FFB62}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{8AF7BAA9-3DBB-43BD-A5E6-5ECF1182FE7A}" = rport=137 | protocol=17 | dir=out | app=system |
"{9693B28E-BC82-465A-A0B6-B8A760F7FF63}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{9FF0EA0D-9D32-4337-A69D-837E58E1ED71}" = lport=10243 | protocol=6 | dir=in | app=system |
"{A447CEB6-0AEA-4825-8704-F12C3190755B}" = rport=445 | protocol=6 | dir=out | app=system |
"{A7B0A230-B44E-4F3F-A4E6-33D1750B95E3}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{A808CD16-D36F-4A9E-B6F3-460C5FED6556}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{AEAEAFA1-58C0-41E9-99D4-AC4A182305E4}" = rport=138 | protocol=17 | dir=out | app=system |
"{BB831274-4E13-4AD7-9D8E-3BF539EE7771}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{CB2FB62D-41A0-4DF6-9447-16EC70F248CD}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{DEF5B532-4CC6-45FC-B444-FD8C5E98DBD5}" = rport=10243 | protocol=6 | dir=out | app=system |
"{EDA55299-2845-46C8-BB42-52613559F4BB}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{085AF5B9-3073-4E06-9E2F-6FC9411D4D47}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{09CCF454-698E-44FF-814E-77DFB3732C6F}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{0B6149CC-DD87-432E-9405-B8C84B2213FC}" = dir=in | app=c:\program files (x86)\hp\hp software update\hpwucli.exe |
"{0DB6F52F-2488-4615-B42D-CC238964C6BE}" = protocol=17 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\backupsvc.exe |
"{13F7951F-DAB8-48F5-8CE2-A499EE79B733}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqste08.exe |
"{160A611E-C50E-48B9-9A52-34A17DC8CF88}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgpc01.exe |
"{1746A0C2-BB7E-464C-9351-80F6DC2426A7}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe |
"{1B9D7F8D-1979-435F-B6F7-949142C28406}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{21EF1F98-91F1-4B5C-904E-B0E7B95662C9}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{24FF1689-0591-4869-AB64-D5910EE28F90}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqpsapp.exe |
"{2D11879D-EC2C-461F-A969-4D0611352E56}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{2DF779C2-3D1B-451F-B7D1-851CB563C242}" = protocol=6 | dir=out | app=system |
"{2E14BEC4-F2CE-4F15-937A-B04F4E1C4F29}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{301928D7-E4C2-4DB4-B485-554B3B7B85FA}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{30BCFE14-EC6C-4251-81C3-19DD1C57DF19}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpiscnapp.exe |
"{328F6D78-AAAC-4079-B2F1-D7AA2A6DA16C}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgh.exe |
"{38A1C4BC-5291-4897-BDEB-9F25EC0CEFFC}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{39A30F99-3626-41AA-9E7F-278CE43F61C3}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |
"{39EFC5E3-B391-444B-BC1B-63C4A18B6921}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{419483B8-E53B-4670-B436-BD62DAEF765A}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{45B7C95D-40C8-4207-ACEC-95C7FF612E38}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{4AD67080-C161-46B3-966A-F49004F75A81}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{4B68C1A2-9B1E-49AA-963D-5F752C9960E8}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgplgtupl.exe |
"{4F57B3A8-5124-4EFF-B6CA-6EAB42EE3D8A}" = dir=in | app=c:\program files (x86)\acer arcade deluxe\playmovie\pmvservice.exe |
"{4FC33332-0065-4286-AE4E-8F3681E5DDA0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqcopy2.exe |
"{5774D87F-B08F-4D79-846A-B2372EA66EBD}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{57BC4037-CF3D-4CD6-B7BB-4F2387C68109}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{5922E79C-CD84-42BA-BA3C-E5481570955F}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2013\avgmfapx.exe |
"{593CD08A-5FEA-4F8C-928A-748DA9F1A371}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{66605928-0A27-429E-A440-7EE8C1386AB4}" = dir=in | app=c:\program files (x86)\common files\hp\digital imaging\bin\hpqphotocrm.exe |
"{681E2FEC-FAC5-4B62-B98D-8982EAD7DF55}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{6AD4D301-FA86-4F16-8115-ED59F6B20D06}" = dir=in | app=c:\program files (x86)\acer arcade deluxe\acer arcade deluxe\acer arcade deluxe.exe |
"{709F98C6-1B56-469C-AA7C-7E33F537B2FB}" = protocol=17 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\schedulersvc.exe |
"{71D0AD3A-CE16-4BC3-8EBF-A2BC3666F7AD}" = dir=in | app=c:\program files (x86)\acer arcade deluxe\homemedia\homemedia.exe |
"{88F13DEC-41AA-413C-9481-5B1CD4F0A96C}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqpse.exe |
"{8BFCAFC5-DF99-4085-B7B5-9FF597D047D3}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{8D995FBB-20BB-4DF9-A892-0E0882ADDEBB}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqkygrp.exe |
"{9A725859-BA5B-4CDD-91E0-8BDFD65A241C}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{9ECFD43C-42F3-496A-A3D4-7FCC2D6CF020}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hposid01.exe |
"{A4D6701A-EAB7-4705-8181-D36E1C48BE98}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{A5A48B92-8A06-46CC-AB98-D30EDF70F628}" = protocol=6 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\schedulersvc.exe |
"{AA02B1FA-C5C2-4096-A3E0-2183C591F096}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{ADA8CC17-1347-4B2A-AB4C-0CAD2627B086}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{B19A64E0-C90B-4A2A-8814-A919C5286E0F}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{C9EDA584-11B7-4E21-A9F9-9547A7AE4835}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{CA89176B-86B4-4079-9AB5-DA4995B654FC}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{CB70B8CB-88C8-40FF-8FA8-6E7BC57DFA73}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{D8AABB03-CA8D-478A-9763-5281D43A0491}" = protocol=6 | dir=in | app=c:\program files (x86)\newtech infosystems\nti backup now 5\backupsvc.exe |
"{DA5BD2E5-DF03-4305-A387-7DD6EADEFC3D}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{DA81AC3E-EF06-494D-BE88-86FADD34912A}" = dir=in | app=c:\program files (x86)\hp\digital imaging\smart web printing\smartwebprintexe.exe |
"{DAE84B27-7A13-48E7-A687-21F7F25A9587}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{DB887B10-0B6C-45A3-B56E-AE81D253F4FF}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqsudi.exe |
"{DC9F1EBB-5942-4433-9F2F-75F3F19EF866}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{DE7C91A2-4BD1-4F6B-8484-100551EEB7EB}" = dir=in | app=c:\program files (x86)\acer arcade deluxe\playmovie\playmovie.exe |
"{E004B37D-0603-4931-8D11-63CE217C3D73}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{E3E67F84-0E58-4358-AFC3-DB944BA35CD7}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgm.exe |
"{F4E79609-366F-45C3-B848-37A50C1194A9}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpfccopy.exe |
"{FB53F39A-C3BF-4F5E-AA13-054FADD43172}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office12\onenote.exe |
"{FBC74E21-FEED-458E-A6BA-C1112D1DE177}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{0E5D76AD-A3FB-48D5-8400-8903B10317D3}" = iTunes
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{21B133D6-5979-47F0-BE1C-F6A6B304693F}" = Visual Studio 2010 x64 Redistributables
"{41BC9E31-0D39-462E-8E4C-767B21A3B1C3}" = MobileMe Control Panel
"{4BC310C4-B898-46E2-B5FB-B85A30AA7142}" = iCloud
"{4D668D4F-FAA2-4726-834C-31F4614F312E}" = MSVC80_x64_v2
"{55D55008-E5F6-47D6-B16F-B2A40D4D145F}" = 64 Bit HP CIO Components Installer
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{8181C5B7-2FF5-4677-BA6A-8E2C3F5A7601}" = HP Photosmart C4400 All-In-One Driver Software 13.0 Rel. 3
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{96F70DF8-160F-4F9C-9B9E-2A9B439B4EB9}" = Broadcom Gigabit NetLink Controller
"{AB071C8B-873C-459F-ACA9-9EBE03C3E89B}" = MSVC90_x64
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{D70884EA-E2CE-4539-91DB-4766CC1E5F5F}" = Apple Mobile Device Support
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"72A50F48CC5601190B9C4E74D81161693133E7F7" = Windows Driver Package - Nokia Modem (02/25/2011 7.01.0.9)
"E0AC723A3DE3A04256288CADBBB011B112AED454" = Windows Driver Package - Nokia Modem (02/25/2011 4.7)
"FCEC33AD40CEA5E0FC4CEE6E42041A0DA189652D" = Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0)
"HP Imaging Device Functions" = HP Imaging Device Functions 13.0
"HP Photosmart Essential" = HP Photosmart Essential 3.5
"HP Smart Web Printing" = HP Smart Web Printing 4.60
"HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
"HPExtendedCapabilities" = HP Customer Participation Program 13.0
"HPOCR" = OCR Software by I.R.I.S. 13.0
"LSI Soft Modem" = LSI HDA Modem
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"NVIDIA Drivers" = NVIDIA Drivers
"Shop for HP Supplies" = Shop for HP Supplies
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Temp File Cleaner" = Temp File Cleaner

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{06A1D88C-E102-4527-AF70-29FFD7AF215A}" = Scan
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}" = Status
"{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now Standard
"{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1C4551A6-4743-4093-91E4-1477CD655043}" = NVIDIA PhysX
"{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}" = Rapport
"{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}" = TrayApp
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe
"{26A24AE4-039D-4CA4-87B4-2F83216033FF}" = Java(TM) 6 Update 37
"{26A24AE4-039D-4CA4-87B4-2F83217013FF}" = Java 7 Update 13
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{2934DCB0-F8EE-11E0-A4A5-B8AC6F97B88E}" = Google Earth Plug-in
"{2D99A593-C841-43A7-B7C9-D6F3AE70B756}" = Nokia Connectivity Cable Driver
"{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm
"{2FF8C687-DB7D-4adc-A5DC-57983EC25046}" = DeviceDiscovery
"{31A559C1-9E4D-423B-9DD3-34A6C5398752}" = HTC BMP USB Driver
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3762698E-E9DF-4DD8-99F1-8192D0F8EE06}" = Nokia_Multimedia_Common_Components_2_5
"{3C92B2E6-380D-4fef-B4DF-4A3B4B669771}" = Copy
"{3DB0448D-AD82-4923-B305-D001E521A964}" = Acer ePower Management
"{43CDF946-F5D9-4292-B006-BA0D92013021}" = WebReg
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}" = UnloadSupport
"{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works
"{681B698F-C997-42C3-B184-B489C6CA24C9}" = HPPhotoSmartDiscLabelContent1
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{68301905-2DEA-41CE-A4D4-E8B443B099BA}" = MyWinLocker
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}" = HPSSupply
"{6BBA26E9-AB03-4FE7-831A-3535584CA002}" = Toolbox
"{6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}" = MSVC80_x86_v2
"{6D6664A9-3342-4948-9B7E-034EFE366F0F}" = HTC Driver Installer
"{7059BDA7-E1DB-442C-B7A1-6144596720A4}" = HP Update
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{72B776E5-4530-4C4B-9453-751DF87D9D93}" = Backup Manager Basic
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7A21C722-F259-4976-B7AA-6658E5FDEDAF}" = Google Drive
"{7A3FFA58-876F-489C-B6CF-0503916224DF}" = HTC Sync
"{7E5A8023-0E90-4503-A1EA-C9FC25680AF9}" = PS_AIO_03_C4400_Software_Min
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Acer eRecovery Management
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{82B4F1D8-FB2E-4A89-B648-0A0596E239CA}" = Nokia Software Updater
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110209593}" = Chicken Invaders 2
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112662477}" = Merriam Websters Spell Jam
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-11273477}" = Amazonia
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112920767}" = Alice Greenfingers
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113786380}" = Heroes of Hellas
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113832110}" = Dream Day First Home
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-114803710}" = Star Defender 4
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-115053100}" = Dairy Dash
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}" = HPDiagnosticAlert
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8ed9688e-4f79-4308-91ca-f1c37ca142b4}_is1" = Acer GameZone Console
"{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
"{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9B362566-EC1B-4700-BB9C-EC661BDE2175}" = DocProc
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A1BF9950-8CDB-468E-83FA-EACFB00EA7D5}" = Windows Live Sync
"{A528306A-C5EC-481C-A619-6106334E6800}" = Nokia Ovi Player
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AAF89271-2594-468D-B578-96B2E30C41C4}" = eBay Worldwide
"{AC76BA86-7AD7-FFFF-7B44-A91000000001}" = Adobe Reader 9.5.3 MUI
"{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}" = QuickTime
"{AF111648-99A1-453E-81DD-80DBBF6DAD0D}" = MSVC90_x86
"{B1E33614-25CC-4C2A-8CBA-88B51ABF67E0}" = C4400
"{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations
"{C373F7C4-05D2-4047-96D1-6AF30661C6AA}" = PC Connectivity Solution
"{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Norton Online Backup
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CAE4213F-F797-439D-BD9E-79B71D115BE3}" = HPPhotoGadget
"{CCE825DB-347A-4004-A186-5F4A6FDD8547}" = Apple Application Support
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0ACE89D-EC7F-470F-80BE-4C98ED366B32}" = Acer Crystal Eye webcam Ver:1.1.74.216
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D0D14551-3A2D-433B-861F-F4DCE5422759}" = Nokia PC Suite
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D79113E7-274C-470B-BD46-01B10219DF6A}" = HPPhotosmartEssential
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EE171732-BEB4-4576-887D-CB62727F01CA}" = Acer Updater
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}" = Microsoft Office Live Add-in 1.5
"{FA4C2D53-205F-4245-9717-F3761154824D}" = Safari
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
"Acer Registration" = Acer Registration
"Acer Screensaver" = Acer ScreenSaver
"Acer Welcome Center" = Welcome Center
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Delta Force - Black Hawk Down" = Delta Force - Black Hawk Down
"GridVista" = Acer GridVista
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"Identity Card" = Identity Card
"InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now 5
"InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe
"InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}" = Acer Backup Manager
"LManager" = Launch Manager
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.70.0.1100
"N360" = Norton 360
"Nokia PC Suite" = Nokia PC Suite
"Norton PC Checkup_is1" = Norton PC Checkup
"NortonPCCheckup" = Norton PC Checkup
"Rapport_msi" = Rapport
"TomTom HOME" = TomTom HOME 2.8.0.2146
"WinLiveSuite" = Windows Live Essentials

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-3272309144-4137515175-708183941-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 09/02/2013 06:42:06 | Computer Name = steveandmax | Source = Application Hang | ID = 1002
Description = The program OTL.exe version 3.2.69.0 stopped interacting with Windows
and was closed. To see if more information about the problem is available, check
the problem history in the Action Center control panel. Process ID: e88 Start Time:
01ce06b11dd6a037 Termination Time: 15 Application Path: C:\Users\and Max\Desktop\OTL.exe
Report
Id:

< End of report >
Chars

Broni · Feb 9, 2013

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

Code:

:OTL
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab (Reg Error: Value error.)
@Alternate Data Stream - 152 bytes -> C:\ProgramData\Temp:AB689DEA
@Alternate Data Stream - 144 bytes -> C:\ProgramData\Temp:5D7E5A8F
@Alternate Data Stream - 135 bytes -> C:\ProgramData\Temp:1D32EC29
@Alternate Data Stream - 133 bytes -> C:\ProgramData\Temp:93DE1838
@Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:0B9176C0
@Alternate Data Stream - 125 bytes -> C:\ProgramData\Temp:E3C56885
@Alternate Data Stream - 122 bytes -> C:\ProgramData\Temp:ABE89FFE

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

==============================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

3. Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

4. Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

Darrenbilly · Feb 9, 2013

Hurray! ESET is still running, 99% and nothing found. Thought I would release these sooner. Will post ESET, if it finds anything

OTL log:
All processes killed
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
ADS C:\ProgramData\Temp:AB689DEA deleted successfully.
ADS C:\ProgramData\Temp:5D7E5A8F deleted successfully.
ADS C:\ProgramData\Temp:1D32EC29 deleted successfully.
ADS C:\ProgramData\Temp:93DE1838 deleted successfully.
ADS C:\ProgramData\Temp:0B9176C0 deleted successfully.
ADS C:\ProgramData\Temp:E3C56885 deleted successfully.
ADS C:\ProgramData\Temp:ABE89FFE deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: and Max
->Temp folder emptied: 14817546 bytes
->Temporary Internet Files folder emptied: 227267 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 8580611 bytes
->Apple Safari cache emptied: 6669312 bytes
->Flash cache emptied: 56480 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56475 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Max
->Temp folder emptied: 51931192 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 9870336 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 9384 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 67496 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 88.00 mb

[EMPTYJAVA]

User: All Users

User: and Max
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Guest
->Java cache emptied: 0 bytes

User: Max
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: All Users

User: and Max
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Guest
->Flash cache emptied: 0 bytes

User: Max
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 02092013_183939

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
Security check log:
Results of screen317's Security Check version 0.99.57
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton 360
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
Java(TM) 6 Update 37
Java 7 Update 13
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 24.0.1312.56
Google Chrome 24.0.1312.57
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````
FSS log:
Farbar Service Scanner Version: 30-01-2013
Ran by and Max (administrator) on 09-02-2013 at 18:49:24
Running from "C:\Users\and Max\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Disabled Policy:
========================
Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
Other Services:
==============
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
**** End of log ****

Darrenbilly · Feb 9, 2013

ESET has still not found anything and has been on 99% for over an hour, total run time is 1:57. My friend's dad is taking the laptop back in about 45 mins, just hoping it's finished!

Broni · Feb 9, 2013

Let me know.
He better let you finish this process unless he wants to come back here soon

Darrenbilly · Feb 9, 2013

Darn. I assume everything else is clear, in those last logs?

He is going away with work tomorrow and wants his wife to have the laptop, for contact, they've popped out for dinner and will be back in just under and hour. If I have to stop the scan, can I assume the laptop is still pretty much clear? If everything else is clear. I will of course make sure the scan is done when he returns and can give me the laptop back. Over 108,000 items scanned and still clear. I know it could still find something, but I'm hoping that at least the main threat is gone.

Broni · Feb 9, 2013

Update me 10 minutes before his arrival.

Darrenbilly · Feb 9, 2013

I will do

Darrenbilly · Feb 9, 2013

Yippee, it has just finished. 2:26:57 later and 163812 files scanned. No infected files and no threats. Marvellous.

Broni · Feb 9, 2013

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

==========================

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

==========================

We need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
Accept any prompts.
Do NOT post JavaRa log.

============================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CLEANUP button
Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.

Darrenbilly · Feb 9, 2013

Adobe did not need updating as it is the current version. Everything else is done. Here is the final log from OTL:

I am just going to update windows and run TFC just before I give laptop back.

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: and Max
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 426064 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 100636016 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Max
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 5424 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 96.00 mb

[EMPTYFLASH]

User: All Users

User: and Max
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Guest
->Flash cache emptied: 0 bytes

User: Max
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

[EMPTYJAVA]

User: All Users

User: and Max
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Guest
->Java cache emptied: 0 bytes

User: Max
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 02092013_213446

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

Broni · Feb 9, 2013

Way to go!!
Good luck and stay safe

Solved Phone call from Windows...

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