Hi all,
I'm using WinXP Pro SP3.
Recently I started getting a blue screen with my computer last week. It only seemed to happen when I visited facebook. Going back through my routine I realised I had just done an update of Internet Download Manager, and upon searching the internet saw one of their tech guys had posted on Lavasoft's Adaware forum that they had detected a conflict between the 2 problems. So because I didnt use Adaware anymore I uninstalled it.
The problem appeared to have been resolved, no more blue screens.
Then today I turn on my pc and when everything appears to load up a pop up message saying a critical error had occured and having looked in the event viewer it give these codes:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Error code 100000d1, parameter1 00000014, parameter2 00000002, parameter3 00000000, parameter4 b402d875.
When one of my programs needed to reboot to complete its update I decided, after I'd virus scanned, to shutdown and then start back up.. the computer hanged at the bios page and looking at the logs I got 2;
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 12 service to connect.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
The following boot-start or system-start driver(s) failed to load:
Lbd
I'm not sure if these 2 errors are connected to the first system error but I thought I'd include them.
I did a soft re-boot by holding the power button on and the PC booted up normally.
I'm not sure how to do the minidump. I did follow instructions from symantec's website but it didnt seem to work. When I checked the directory it only contains 2 files; user.dmp at 61KB last modified on the 26th of October 2010 (last month) and drwtsn32.log which is 9,020kb last modified 3rd of November 2010.
P.S.
I think I found 2 minidumps in another directory from when I had the blue screens reboots last week. I'll attach them. Not sure if they are relavent or not.
Thanks for any help anyone can give.
I'm using WinXP Pro SP3.
Recently I started getting a blue screen with my computer last week. It only seemed to happen when I visited facebook. Going back through my routine I realised I had just done an update of Internet Download Manager, and upon searching the internet saw one of their tech guys had posted on Lavasoft's Adaware forum that they had detected a conflict between the 2 problems. So because I didnt use Adaware anymore I uninstalled it.
The problem appeared to have been resolved, no more blue screens.
Then today I turn on my pc and when everything appears to load up a pop up message saying a critical error had occured and having looked in the event viewer it give these codes:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Error code 100000d1, parameter1 00000014, parameter2 00000002, parameter3 00000000, parameter4 b402d875.
When one of my programs needed to reboot to complete its update I decided, after I'd virus scanned, to shutdown and then start back up.. the computer hanged at the bios page and looking at the logs I got 2;
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 12 service to connect.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
The following boot-start or system-start driver(s) failed to load:
Lbd
I'm not sure if these 2 errors are connected to the first system error but I thought I'd include them.
I did a soft re-boot by holding the power button on and the PC booted up normally.
I'm not sure how to do the minidump. I did follow instructions from symantec's website but it didnt seem to work. When I checked the directory it only contains 2 files; user.dmp at 61KB last modified on the 26th of October 2010 (last month) and drwtsn32.log which is 9,020kb last modified 3rd of November 2010.
P.S.
I think I found 2 minidumps in another directory from when I had the blue screens reboots last week. I'll attach them. Not sure if they are relavent or not.
Thanks for any help anyone can give.
