Inactive 3kcp7bv3.exe?

[londongirl]

Hi,

I'm new to this forum so I don't really know if asking this here is correct.... However, I had some trouble with an obvious malaware infection a couple of weeks ago. I scanned with Malawarebytes and removed everything. Since then I've checked again and it hasn't come up with anything, however I have this annoying process that is completely ruining my computer (and my life!).

It's called 3kcp7bv3.exe and Ive googled it but it doesn't come up with anything. It started out as one process that slowed my computer down - but now there's a list of 50 in Task Manager, and it also starts up iexplorer.exe (several copies). Does anyone know anything about this?

It doesn't come up when I scan and I've tried what I can... I really don't want to reformat my computer... I've followed the steps and I'm adding the logs.

Hope you can help me! I'm completely lost...

Thanks!!

 

[Broni]

You didn't complete all steps, since two logs are missing...
Please, re-read: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

 

[londongirl]

I can't do the GMER thing. I've tried about 5 times and every single time it goes to blue screen and re-starts my computer.

I'm adding the Malawarebytes log.

 

[Broni]

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.