Hi
I am new at this a little but I caught a virus from trying to upload a bit torrent fie a few days ago. The virus that I am having some struggles with is the Win32/HEUR virus. I have followed the Eight Steps recomnended by Julio and Blind Dragon with the exception of Malwarebytes due to the fact that I would have to pay for it online and with virus on the computer, I did not feel safe to do so. So I used Webroot Spybot for Step 4. I only removed a few items. I also have AVG as my anti virus. I keeps giving me the Win32/Heur threat to this point.
All of the other steps, I have followed in safe mode. My computer seems to run slow at this point as well. I also have ZONE Alarm as my firewall which alerts me of internet intrusions.
I am looking for the next step and removing the remaining virus and fully cleaning up m system. Please review my log files. I have to break them up becuase they were too large to upload. I really do appreciate the help and support in this.
Thanks
Jaydee11
I am new at this a little but I caught a virus from trying to upload a bit torrent fie a few days ago. The virus that I am having some struggles with is the Win32/HEUR virus. I have followed the Eight Steps recomnended by Julio and Blind Dragon with the exception of Malwarebytes due to the fact that I would have to pay for it online and with virus on the computer, I did not feel safe to do so. So I used Webroot Spybot for Step 4. I only removed a few items. I also have AVG as my anti virus. I keeps giving me the Win32/Heur threat to this point.
All of the other steps, I have followed in safe mode. My computer seems to run slow at this point as well. I also have ZONE Alarm as my firewall which alerts me of internet intrusions.
I am looking for the next step and removing the remaining virus and fully cleaning up m system. Please review my log files. I have to break them up becuase they were too large to upload. I really do appreciate the help and support in this.
Thanks
Jaydee11