8-Steps Logs - Advice needed

By Magnolia ยท 6 replies
Feb 12, 2009
  1. I did the 8 steps and such, and I'm at a loss as to how bad it is or what to do.
  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Well it was very bad now it is still some bad!

    But you did a great job with the 8 Steps.

    Run HJT Scan only select and remove the below entries
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {0FCAE539-DFCB-4D5E-8E1B-14883E893201} - (no file)
    O2 - BHO: (no name) - {3AC366CC-1E83-4DFF-A9B2-A432BDDD8D9E} - (no file)
    O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: (no name) - {9DA83B11-4FA8-4B50-98CE-1630FD06E1F8} - (no file)
    O2 - BHO: (no name) - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - (no file)
    O2 - BHO: (no name) - {d40eb577-b16f-411b-81dc-afedf8b60a50} - (no file)
    O2 - BHO: (no name) - {ea7ac59e-c683-4b51-9f40-e2bb102e4101} - (no file)
    O3 - Toolbar: (no name) - {d40eb577-b16f-411b-81dc-afedf8b60a50} - (no file)
    O20 - Winlogon Notify: pmnnKBqR - C:\WINDOWS\
    O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

    Now since you had so many of the worst single scans with MBAM and SAS will not do it!

    So to see what is left UPDATE both MBAM and SAS and run both in Quick scan Mode. Attach both logs. Look in the logs and if they found any thing else run them even again. We want clean logs.

    Then only after the above is complete and logs attached do the below.

    Download SDFix to Desktop.


    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

    Give status of system now how does it run any obvious issues.

  3. Magnolia

    Magnolia TS Rookie Topic Starter

    Okay, here are my logs.
    The computer's running about eighty thousand times faster, both on startup and regularly.
    Also gone are some earlier search-engine-related issues where every time I tried to search on google it would pop up a few seconds later in another window on another site ( example: I search Grimlock on google - it would go to that page on the main window, but another window would also pop up after a few seconds with that search on Yellowpages or some other site).

    So yeah. Am I good?
  4. mflynn

    mflynn TS Rookie Posts: 2,655

    Fantastic, you do good work!

    ComboFix and SDFix both had found items I think they are truly gone but these things can be like an onion, peel off one layer and find another.

    So run both Combo and SDFix again and attach logs.

    There is one specific file left to manually delete.

    Run MBAM click More Tools-Run Tool
    Copy the file in the box above and paste into the File name: box and click OK to delete.

    A final HJT after all the above.

  5. Magnolia

    Magnolia TS Rookie Topic Starter

    Awright, here it is.
  6. mflynn

    mflynn TS Rookie Posts: 2,655


    Thread closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.

    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner.
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

  7. Magnolia

    Magnolia TS Rookie Topic Starter

    Thank you so very very much for your help!
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