8 Steps Results
- Thread starter boby509
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touch
Posts: 976 +0
Ok.
Click here: http://www.gmer.net/
and download the installer for Gmer to your desktop, then click that file to run Gmer.
(scroll down, and click on – Download Exe – Button)
If on it's opening scan Gmer locates items shown in red or indicates "hidden" or "rootkit", stop there, and click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and post it here please. We don't want any crashes just from taking an initial look at things.
If not, then click on Scan (before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan).
When completed, click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and attach it here please.
Click here: http://www.gmer.net/
and download the installer for Gmer to your desktop, then click that file to run Gmer.
(scroll down, and click on – Download Exe – Button)
If on it's opening scan Gmer locates items shown in red or indicates "hidden" or "rootkit", stop there, and click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and post it here please. We don't want any crashes just from taking an initial look at things.
If not, then click on Scan (before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan).
When completed, click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and attach it here please.
touch
Posts: 976 +0
Download Gmer's mbr.exe from http://www2.gmer.net/mbr/mbr.exe
and place it on your C drive (so the file is then C:\mbr.exe).
Then click mbr.exe to run the scan (a window will open briefly, then close). The scan will create a mbr.log on your C drive as well (C:\mbr.log). Please attach those contents in your next reply.
and place it on your C drive (so the file is then C:\mbr.exe).
Then click mbr.exe to run the scan (a window will open briefly, then close). The scan will create a mbr.log on your C drive as well (C:\mbr.log). Please attach those contents in your next reply.
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