Inactive [A] Hi-jacked by a tool bar

Michelle DM · Mar 4, 2013

Hi and thanks in anticipation of your help.
My FlashPlayer has been crashing the last couple days, so when I pop told me it needed to be updated, I believed and clicked. Now I have tool bar that has taken over my computer. All searches, pops up ads that cover the screen and can't be closed, and it's always popping up a 'finish' button.

I ran MalwareBytes. It detected several malicious items and deleted all but one entry. I accidently messed up the original unsaved log so I ran it again. Subsequent scans show no malicious items, but the tool bar is still there.

I've copied the requested three logs.

Here is my Maleware Log,
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.04.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Michelle :: MOHRKNOWLEDGE [administrator]

3/4/2013 9:42:20 AM
mbam-log-2013-03-04 (09-42-20).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 234327
Time elapsed: 6 minute(s), 19 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 6
HKCR\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd.1 (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd (PUP.Software.Updater) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\Michelle\AppData\Local\SwvUpdater\Updater.exe (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\Windows\Tasks\AmiUpdXp.job (PUP.Software.Updater) -> Quarantined and deleted successfully.

(end)

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464
Run by Michelle at 11:03:06 on 2013-03-04
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.4084 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Users\Michelle\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Michelle\AppData\Local\Akamai\netsession_win.exe
C:\Users\Michelle\AppData\Local\Amazon\Cloud Drive\AmazonCloudDrive.exe
C:\Users\Michelle\AppData\Roaming\SearchProtect\bin\cltmng.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Users\Michelle\AppData\Local\Amazon\Cloud Drive\jre\bin\javaw.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Windows\notepad.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\svchost.exe -k swprv

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/15/2011 10:34:30 AM
System Uptime: 3/4/2013 9:52:49 AM (2 hours ago)
.
Motherboard: Dell Inc. | | 04GJJT
Processor: AMD Athlon(tm) II X4 645 Processor | CPU 1 | 3100/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 917 GiB total, 835.358 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP232: 2/17/2013 11:09:20 AM - Windows Update
RP233: 2/21/2013 9:19:25 AM - Windows Update
RP234: 2/24/2013 11:11:46 PM - Windows Update
RP235: 2/27/2013 1:00:27 AM - Windows Update
RP236: 2/28/2013 1:10:58 AM - Windows Update
RP237: 3/3/2013 8:09:30 AM - Windows Update
RP238: 3/4/2013 8:40:44 AM - Quitado FlashPlayer
.
==== Installed Programs ======================
.
Adobe Reader X (10.1.6)
Akamai NetSession Interface
Amazon Cloud Drive
Amazon MP3 Downloader 1.0.17
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Software Update
Artweaver 1.0
ATI Catalyst Control Center
Bing Rewards Client Installer
Blio
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Consumer In-Home Service Agreement
Coupon Printer for Windows
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Digital Delivery
Dell Edoc Viewer
Dell Getting Started Guide
Dell Marketplace Webslice IE8
Dell MusicStage
Dell PhotoStage
Dell Stage
Dell Support Center
Dell VideoStage
DirectX 9 Runtime
DomaIQ
eBay
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
GoToMeeting 5.3.0.977
Internet Explorer
Junk Mail filter update
Malwarebytes Anti-Malware version 1.70.0.1100
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OpenOffice.org 3.3
Photo Expressions
PhotoShowExpress
PlayReady PC Runtime x86
PrintMaster 2012 Platinum
Quicken 2011
QuickTime
RBVirtualFolder64Inst
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Search Protect by conduit
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Serif CraftArtist Professional
Sheet Music Plus Digital Print
Skins
Skype Toolbars
Skype™ 5.10
Sonic CinePlayer Decoder Pack
Spybot - Search & Destroy
Supreme Savings
TrustedID
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
WhiteSmoke B Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Detect
Zinio Reader 4
.
==== Event Viewer Messages From Past Week ========
.
3/4/2013 9:55:30 AM, Error: Service Control Manager [7034] - The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s).
3/2/2013 1:42:26 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk5\DR5.
2/28/2013 7:13:40 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
2/27/2013 7:39:28 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
2/27/2013 7:39:28 AM, Error: Service Control Manager [7000] - The SBSD Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========

Broni · Mar 4, 2013

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=================================

Download RogueKiller on the desktop

Close all the running programs
Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

Unzip downloaded file.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

Michelle DM · Mar 4, 2013

This is first report. I'm running Malwarebytes now and have to reboot. Will post that ASAP.

RK Report

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Michelle [Admin rights]
Mode : Remove -- Date : 03/04/2013 19:52:14
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[SUSP PATH] cltmng.exe -- C:\Users\Michelle\AppData\Roaming\SearchProtect\bin\cltmng.exe [7] -> KILLED [TermProc]

¤¤¤ Registry Entries : 5 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : SearchProtect (C:\Users\Michelle\AppData\Roaming\SearchProtect\bin\cltmng.exe) [7] -> DELETED
[TASK][SUSP PATH] Updater19962.exe : C:\Users\Michelle\AppData\Local\Updater19962\Updater19962.exe /extensionid=19962 /extensionname="Supreme Savings" /chromeid=ihkeoookbpemkdccdccdmacnidhooohk [7] -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
127.0.0.1www.007guard.com
127.0.0.1007guard.com
127.0.0.1008i.com
127.0.0.1www.008k.com
127.0.0.1008k.com
127.0.0.1www.00hq.com
127.0.0.100hq.com
127.0.0.1010402.com
127.0.0.1www.032439.com
127.0.0.1032439.com
127.0.0.1www.0scan.com
127.0.0.10scan.com
127.0.0.1www.1000gratisproben.com
127.0.0.11000gratisproben.com
127.0.0.11001namen.com
127.0.0.1www.1001namen.com
127.0.0.1100888290cs.com
127.0.0.1www.100888290cs.com
127.0.0.1www.100sexlinks.com
[...]

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG HD103SJ ATA Device +++++
--- User ---
[MBR] e8cd1377dc2b2ca4a5207b5f19fab4c5
[BSP] e9dac9d1ab77d76d3c1cb6739e79ca04 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15166 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 31141888 | Size: 938662 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_03042013_02d1952.txt >>
RKreport[1]_S_03042013_02d1949.txt ; RKreport[2]_D_03042013_02d1952.txt

Michelle DM · Mar 4, 2013

PC Clean after Malwarebytes. Here are the two reports

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1021

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 3.100000 GHz
Memory total: 6172942336, free: 4205719552

------------ Kernel report ------------
03/04/2013 19:58:29
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\AtiPcie.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\SysWOW64\drivers\Afc.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\umpass.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\advapi32.dll
\Windows\System32\wininet.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\setupapi.dll
\Windows\System32\lpk.dll
\Windows\System32\msctf.dll
\Windows\System32\iertutil.dll
\Windows\System32\clbcatq.dll
\Windows\System32\usp10.dll
\Windows\System32\imm32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\difxapi.dll
\Windows\System32\shlwapi.dll
\Windows\System32\nsi.dll
\Windows\System32\user32.dll
\Windows\System32\psapi.dll
\Windows\System32\ole32.dll
\Windows\System32\shell32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\urlmon.dll
\Windows\System32\sechost.dll
\Windows\System32\kernel32.dll
\Windows\System32\gdi32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\normaliz.dll
\Windows\System32\imagehlp.dll
\Windows\System32\msvcrt.dll
\Windows\System32\comctl32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\wintrust.dll
\Windows\System32\devobj.dll
\Windows\System32\crypt32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa8006e28790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000073\
Lower Device Object: 0xfffffa8006e32750
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa8006e2a790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000072\
Lower Device Object: 0xfffffa8006e26b60
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8006e2c790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000071\
Lower Device Object: 0xfffffa8006e22b60
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8006e1f510
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000070\
Lower Device Object: 0xfffffa8006e36550
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8005eb1790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8005ebf680
Lower Device Driver Name: \Driver\atapi\
Driver name found: atapi
Initialization returned 0x0
Port sub-driver loaded: \??\C:\Windows\System32\drivers\ataport.sys (0x0)
Load Function returned 0x0
Downloaded database version: v2013.03.05.01
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8005eb1790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005eb12c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005eb1790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005ebf680, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a015bc5c60, 0xfffffa8005eb1790, 0xfffffa80051b8590
Lower DeviceData: 0xfffff8a00f914050, 0xfffffa8005ebf680, 0xfffffa80053fce40
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: B4766652

Partition information:

Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 80262

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 81920 Numsec = 31059968
Partition file system is NTFS
Partition is bootable

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 31141888 Numsec = 1922379776

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-1953505168-1953525168)...
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8006e1f510, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006e24b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006e1f510, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006e36550, DeviceName: \Device\00000070\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8006e2c790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006e246e0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006e2c790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006e22b60, DeviceName: \Device\00000071\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8006e2a790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006e27b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006e2a790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006e26b60, DeviceName: \Device\00000072\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8006e28790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006e276e0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006e28790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006e32750, DeviceName: \Device\00000073\, DriverName: \Driver\USBSTOR\
------------ End ----------
Done!
Performing system, memory and registry scan...
Infected: c:\Users\Michelle\Downloads\FlashPlayer_V.14930126c.exe --> [Adware.DomaIQ]
Done!
Scan finished
Creating System Restore point...
Scheduling clean up...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1021

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 3.100000 GHz
Memory total: 6172942336, free: 4685070336

Removal queue found; removal started
Removing c:\Users\Michelle\Downloads\FlashPlayer_V.14930126c.exe...
Removal finished
=======================================
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1021

(c) Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 3.100000 GHz
Memory total: 6172942336, free: 3782168576

------------ Kernel report ------------
03/04/2013 20:22:47
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\AtiPcie.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\SysWOW64\drivers\Afc.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\DRIVERS\umpass.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\normaliz.dll
\Windows\System32\imagehlp.dll
\Windows\System32\comdlg32.dll
\Windows\System32\nsi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\lpk.dll
\Windows\System32\difxapi.dll
\Windows\System32\shlwapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\urlmon.dll
\Windows\System32\user32.dll
\Windows\System32\msctf.dll
\Windows\System32\sechost.dll
\Windows\System32\usp10.dll
\Windows\System32\kernel32.dll
\Windows\System32\gdi32.dll
\Windows\System32\shell32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\oleaut32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\psapi.dll
\Windows\System32\imm32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\wininet.dll
\Windows\System32\iertutil.dll
\Windows\System32\setupapi.dll
\Windows\System32\ole32.dll
\Windows\System32\advapi32.dll
\Windows\System32\wintrust.dll
\Windows\System32\crypt32.dll
\Windows\System32\comctl32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\devobj.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa8006be5790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000067\
Lower Device Object: 0xfffffa8004f36750
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
Initialization returned 0x0
Load Function returned 0x0
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa8006c19790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000066\
Lower Device Object: 0xfffffa8004f21750
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa8004f1a790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000065\
Lower Device Object: 0xfffffa8006c9a3d0
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8004f3d790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000064\
Lower Device Object: 0xfffffa8006bf5750
Lower Device Driver Name: \Driver\USBSTOR\
Driver name found: USBSTOR
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8005ad0790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8005ea0680
Lower Device Driver Name: \Driver\atapi\
Driver name found: atapi
Initialization returned 0x0
Port sub-driver loaded: \??\C:\Windows\System32\drivers\ataport.sys (0x0)
Load Function returned 0x0
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8005ad0790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005ad02c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005ad0790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005ea0680, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a0055ff470, 0xfffffa8005ad0790, 0xfffffa8005588090
Lower DeviceData: 0xfffff8a00bc50ea0, 0xfffffa8005ea0680, 0xfffffa8005292a90
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: B4766652

Partition information:

Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 80262

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 81920 Numsec = 31059968
Partition file system is NTFS
Partition is bootable

Partition 2 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 31141888 Numsec = 1922379776

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-1953505168-1953525168)...
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa8004f3d790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004f3d2c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004f3d790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006bf5750, DeviceName: \Device\00000064\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa8004f1a790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004f1a2c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004f1a790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006c9a3d0, DeviceName: \Device\00000065\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8006c19790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006c9c610, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006c19790, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004f21750, DeviceName: \Device\00000066\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa8006be5790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006c192c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006be5790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004f36750, DeviceName: \Device\00000067\, DriverName: \Driver\USBSTOR\
------------ End ----------
Done!
Performing system, memory and registry scan...
Done!
Scan finished

and the second one

Malwarebytes Anti-Rootkit BETA 1.01.0.1021
www.malwarebytes.org

Database version: v2013.03.05.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Michelle :: MOHRKNOWLEDGE [administrator]

3/4/2013 8:33:54 PM
mbar-log-2013-03-04 (20-33-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 28703
Time elapsed: 10 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Broni · Mar 4, 2013

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix.
Double click on combofix.exe & follow the prompts.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

Michelle DM · Mar 5, 2013

ComboFix 13-03-05.01 - Michelle 03/04/2013 22:29:46.3.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.4519 [GMT -7:00]
Running from: c:\users\Michelle\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\PCDr\6032\AddOnDownloaded\1abc6cc6-7642-443e-ad9d-336734fd2832.dll
c:\programdata\PCDr\6032\AddOnDownloaded\5b35a8f1-54bf-4743-8fd7-358ffc15372a.dll
c:\programdata\PCDr\6032\AddOnDownloaded\69eaa8a4-3131-4718-aad0-994ebde678d1.dll
c:\programdata\PCDr\6032\AddOnDownloaded\9192d3e9-aa66-4560-a2e3-209867aafd30.dll
c:\programdata\PCDr\6032\AddOnDownloaded\d4ffe1c0-8021-4dfa-bf52-cb9224f001ce.dll
c:\programdata\PCDr\6032\AddOnDownloaded\e238f8f5-5f0a-478f-b96a-d15f6f6cac94.dll
c:\programdata\PCDr\6032\AddOnDownloaded\e5a71f43-c979-4b3d-a544-9ed1dc6dc4c8.dll
c:\programdata\PCDr\6032\AddOnDownloaded\f8b3befb-ca07-4bff-8777-f565b237979f.dll
c:\users\Michelle\g2mdlhlpx.exe
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
.
.
((((((((((((((((((((((((( Files Created from 2013-02-05 to 2013-03-05 )))))))))))))))))))))))))))))))
.
.
2013-03-05 05:35 . 2013-03-05 05:35--------d-----w-c:\users\Public\AppData\Local\temp
2013-03-05 05:35 . 2013-03-05 05:35--------d-----w-c:\users\Default\AppData\Local\temp
2013-03-04 16:40 . 2013-03-04 17:08--------d-----w-c:\program files (x86)\Malwarebytes' Anti-Malware
2013-03-04 16:40 . 2012-12-14 23:4924176----a-w-c:\windows\system32\drivers\mbam.sys
2013-03-04 16:37 . 2013-02-08 00:289162192----a-w-c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{013B2870-C034-4AA8-A66A-687CF906782D}\mpengine.dll
2013-03-04 15:39 . 2013-03-04 15:40--------d-----w-c:\users\Michelle\AppData\Roaming\SearchProtect
2013-03-04 05:30 . 2013-03-04 05:30--------d-----w-c:\program files\DomaIQ Uninstaller
2013-03-04 05:26 . 2013-03-04 16:50--------d-----w-c:\users\Michelle\AppData\Local\SwvUpdater
2013-03-04 05:26 . 2013-03-04 15:41--------d-----w-c:\users\Michelle\AppData\Roaming\player
2013-03-04 05:26 . 2013-03-04 05:26--------d-----w-c:\program files (x86)\Conduit
2013-03-04 05:25 . 2013-03-04 05:26--------d-----w-c:\program files (x86)\SearchProtect
2013-03-04 05:25 . 2013-03-04 23:33--------d-----w-c:\users\Michelle\AppData\Local\Conduit
2013-03-04 05:25 . 2013-03-04 05:25--------d-----w-c:\users\Michelle\AppData\Local\CRE
2013-03-04 05:25 . 2013-03-04 05:25--------d-----w-c:\users\Michelle\AppData\Local\Updater19962
2013-03-04 05:24 . 2013-03-04 05:24--------d-----w-c:\users\Michelle\AppData\Local\Supreme Savings
2013-03-04 05:24 . 2013-03-04 05:25--------d-----w-c:\program files (x86)\Supreme Savings
2013-03-03 15:09 . 2013-02-08 00:289162192----a-w-c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-02-15 22:31 . 2013-02-15 22:31186432----a-w-c:\program files (x86)\Internet Explorer\Plugins\nppdf32.dll
2013-02-14 19:38 . 2013-02-14 19:38664448----a-r-c:\users\Michelle\AppData\Roaming\Microsoft\Installer\{293FE8CE-376E-4F5E-B129-D3A2065F2EA7}\Icon.exe
2013-02-14 19:38 . 2013-02-14 19:38--------d-----w-c:\users\Michelle\AppData\Local\Amazon
2013-02-14 06:57 . 2013-01-09 01:10996352----a-w-c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-14 06:57 . 2013-01-08 22:01768000----a-w-c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-14 06:55 . 2013-01-09 01:4817812992----a-w-c:\windows\system32\mshtml.dll
2013-02-14 06:55 . 2013-01-09 01:2210925568----a-w-c:\windows\system32\ieframe.dll
2013-02-13 21:28 . 2013-01-05 05:535553512----a-w-c:\windows\system32\ntoskrnl.exe
2013-02-13 21:28 . 2013-01-05 05:003967848----a-w-c:\windows\SysWow64\ntkrnlpa.exe
2013-02-13 21:28 . 2013-01-05 05:003913064----a-w-c:\windows\SysWow64\ntoskrnl.exe
2013-02-13 21:28 . 2013-01-04 03:263153408----a-w-c:\windows\system32\win32k.sys
2013-02-13 21:28 . 2013-01-04 05:46215040----a-w-c:\windows\system32\winsrv.dll
2013-02-13 21:28 . 2013-01-04 04:515120----a-w-c:\windows\SysWow64\wow32.dll
2013-02-13 21:28 . 2013-01-04 02:4725600----a-w-c:\windows\SysWow64\setup16.exe
2013-02-13 21:28 . 2013-01-04 02:477680----a-w-c:\windows\SysWow64\instnm.exe
2013-02-13 21:28 . 2013-01-04 02:4714336----a-w-c:\windows\SysWow64\ntvdm64.dll
2013-02-13 21:28 . 2013-01-04 02:472048----a-w-c:\windows\SysWow64\user.exe
2013-02-13 21:28 . 2013-01-03 06:001913192----a-w-c:\windows\system32\drivers\tcpip.sys
2013-02-13 21:28 . 2013-01-03 06:00288088----a-w-c:\windows\system32\drivers\FWPKCLNT.SYS
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-20 12:02 . 2011-01-07 21:39770384----a-w-c:\windows\SysWow64\msvcr100.dll
2013-02-20 12:02 . 2011-01-07 21:39421200----a-w-c:\windows\SysWow64\msvcp100.dll
2013-02-14 07:00 . 2011-08-22 13:3470004024----a-w-c:\windows\system32\MRT.exe
2013-01-30 10:53 . 2010-11-21 03:27273840------w-c:\windows\system32\MpSigStub.exe
2013-01-20 22:59 . 2013-01-20 22:59230320----a-w-c:\windows\system32\drivers\MpFilter.sys
2013-01-20 22:59 . 2012-03-21 02:44130008----a-w-c:\windows\system32\drivers\NisDrvWFP.sys
2013-01-04 04:43 . 2013-02-13 21:2844032----a-w-c:\windows\apppatch\acwow64.dll
2012-12-16 17:11 . 2012-12-22 19:2346080----a-w-c:\windows\system32\atmlib.dll
2012-12-16 14:45 . 2012-12-22 19:23367616----a-w-c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-22 19:22295424----a-w-c:\windows\SysWow64\atmfd.dll
2012-12-16 14:13 . 2012-12-22 19:2334304----a-w-c:\windows\SysWow64\atmlib.dll
2012-12-07 13:20 . 2013-01-09 14:43441856----a-w-c:\windows\system32\Wpc.dll
2012-12-07 13:15 . 2013-01-09 14:432746368----a-w-c:\windows\system32\gameux.dll
2012-12-07 12:26 . 2013-01-09 14:43308736----a-w-c:\windows\SysWow64\Wpc.dll
2012-12-07 12:20 . 2013-01-09 14:432576384----a-w-c:\windows\SysWow64\gameux.dll
2012-12-07 11:20 . 2013-01-09 14:4330720----a-w-c:\windows\system32\usk.rs
2012-12-07 11:20 . 2013-01-09 14:4343520----a-w-c:\windows\system32\csrr.rs
2012-12-07 11:20 . 2013-01-09 14:4323552----a-w-c:\windows\system32\oflc.rs
2012-12-07 11:20 . 2013-01-09 14:4345568----a-w-c:\windows\system32\oflc-nz.rs
2012-12-07 11:20 . 2013-01-09 14:4344544----a-w-c:\windows\system32\pegibbfc.rs
2012-12-07 11:20 . 2013-01-09 14:4320480----a-w-c:\windows\system32\pegi-fi.rs
2012-12-07 11:20 . 2013-01-09 14:4320480----a-w-c:\windows\system32\pegi-pt.rs
2012-12-07 11:19 . 2013-01-09 14:4320480----a-w-c:\windows\system32\pegi.rs
2012-12-07 11:19 . 2013-01-09 14:4346592----a-w-c:\windows\system32\fpb.rs
2012-12-07 11:19 . 2013-01-09 14:4340960----a-w-c:\windows\system32\cob-au.rs
2012-12-07 11:19 . 2013-01-09 14:4315360----a-w-c:\windows\system32\djctq.rs
2012-12-07 11:19 . 2013-01-09 14:4321504----a-w-c:\windows\system32\grb.rs
2012-12-07 11:19 . 2013-01-09 14:4355296----a-w-c:\windows\system32\cero.rs
2012-12-07 11:19 . 2013-01-09 14:4351712----a-w-c:\windows\system32\esrb.rs
2012-12-07 10:46 . 2013-01-09 14:4343520----a-w-c:\windows\SysWow64\csrr.rs
2012-12-07 10:46 . 2013-01-09 14:4330720----a-w-c:\windows\SysWow64\usk.rs
2012-12-07 10:46 . 2013-01-09 14:4345568----a-w-c:\windows\SysWow64\oflc-nz.rs
2012-12-07 10:46 . 2013-01-09 14:4344544----a-w-c:\windows\SysWow64\pegibbfc.rs
2012-12-07 10:46 . 2013-01-09 14:4323552----a-w-c:\windows\SysWow64\oflc.rs
2012-12-07 10:46 . 2013-01-09 14:4320480----a-w-c:\windows\SysWow64\pegi-pt.rs
2012-12-07 10:46 . 2013-01-09 14:4320480----a-w-c:\windows\SysWow64\pegi-fi.rs
2012-12-07 10:46 . 2013-01-09 14:4346592----a-w-c:\windows\SysWow64\fpb.rs
2012-12-07 10:46 . 2013-01-09 14:4320480----a-w-c:\windows\SysWow64\pegi.rs
2012-12-07 10:46 . 2013-01-09 14:4321504----a-w-c:\windows\SysWow64\grb.rs
2012-12-07 10:46 . 2013-01-09 14:4340960----a-w-c:\windows\SysWow64\cob-au.rs
2012-12-07 10:46 . 2013-01-09 14:4315360----a-w-c:\windows\SysWow64\djctq.rs
2012-12-07 10:46 . 2013-01-09 14:4355296----a-w-c:\windows\SysWow64\cero.rs
2012-12-07 10:46 . 2013-01-09 14:4351712----a-w-c:\windows\SysWow64\esrb.rs
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{11111111-1111-1111-1111-110111991162}]
2013-03-04 05:24704392----a-w-c:\program files (x86)\Supreme Savings\Supreme Savings.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"Z1"="c:\users\Michelle\Downloads\mbar-1.01.0.1021\mbar\mbar.exe" [2013-03-05 1363016]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 DellDigitalDelivery;Dell Digital Delivery Service;c:\program files (x86)\Dell Digital Delivery\DeliveryService.exe [2011-03-24 148360]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 130008]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 379360]
R3 PCDSRVC{1E208CE0-FB7451FF-06020200}_0;PCDSRVC{1E208CE0-FB7451FF-06020200}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2012-08-17 25584]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-08-16 1255736]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-07-15 202752]
S2 CltMngSvc;Search Protect by Conduit Updater;c:\program files (x86)\SearchProtect\bin\CltMngSvc.exe [2013-02-20 93984]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-08-18 1692480]
S3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys [2009-08-06 320040]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-03-05 01:181630672----a-w-c:\program files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-05 07:43]
.
2013-03-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-05 07:43]
.
.
--------- X64 Entries -----------
.
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://search.conduit.com/?ctid=CT3279141&octid=CT3279141&SearchSource=61&CUI=UN11052280802804935&UM=UM_ID&UP=SP794E4E19-040E-4CA8-8141-004C3BE25B15
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 69.145.248.4 69.146.17.2 69.144.49.29
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020200}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{8DCB7100-DF86-4384-8842-8FA844297B3F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,72,d8,
89,b4,91,ea,06,f7,54,cc,e8,41,77,3f,2b
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"=hex:51,66,7a,6c,4c,1d,38,12,df,c1,0b,
27,57,07,ba,54,e4,0e,43,d0,22,fb,89,5b
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{53707962-6F74-2D53-2644-206D7942484F}"=hex:51,66,7a,6c,4c,1d,38,12,0c,7a,63,
57,46,21,3d,68,59,52,63,2d,7c,1c,0c,5b
"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,
72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{9FDDE16B-836F-4806-AB1F-1455CBEFF289}"=hex:51,66,7a,6c,4c,1d,38,12,05,e2,ce,
9b,5d,cd,68,0d,d4,09,57,15,ce,b1,b6,9d
"{AA58ED58-01DD-4D91-8333-CF10577473F7}"=hex:51,66,7a,6c,4c,1d,38,12,36,ee,4b,
ae,ef,4f,ff,08,fc,25,8c,50,52,2a,37,e3
"{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}"=hex:51,66,7a,6c,4c,1d,38,12,07,5b,93,
aa,6e,60,ba,0b,f0,6d,b2,b7,80,44,00,83
"{D2CE3E00-F94A-4740-988E-03DC2F38C34F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,3d,dd,
d6,78,b7,2e,02,e7,98,40,9c,2a,66,87,5b
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:e1,58,98,09,15,91,cd,01
.
[HKEY_LOCAL_MACHINE\software\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-04 22:40:27
ComboFix-quarantined-files.txt 2013-03-05 05:40
.
Pre-Run: 896,366,891,008 bytes free
Post-Run: 896,241,917,952 bytes free
.
- - End Of File - - B7221C62BD55D5D5D0186096A3AA80FE

Broni · Mar 5, 2013

Looks good.

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

Michelle DM · Mar 5, 2013

Thanks -- here are the 4 logs

AdwCleaner log

# AdwCleaner v2.001 - Logfile created 03/05/2013 at 19:37:38
# Updated 09/09/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Michelle - MOHRKNOWLEDGE
# Boot Mode : Normal
# Running from : C:\Users\Michelle\Downloads\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Users\Michelle\AppData\Local\Conduit
Folder Deleted : C:\Users\Michelle\AppData\LocalLow\Conduit

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0019962.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0019962.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0019962.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0019962.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3279141
Key Deleted : HKLM\Software\Conduit

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16421

Restored : [HKCU\Software\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKCU\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-18\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-19\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Restored : [HKU\S-1-5-20\Software\Microsoft\Internet Explorer\SearchScopes - DefaultScope]
Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://search.conduit.com/?ctid=CT3279141&octid=CT3279141&SearchSource=61&CUI=UN11052280802804935&UM=UM_ID&UP=SP794E4E19-040E-4CA8-8141-004C3BE25B15 --> hxxp://www.google.com

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.1809] : homepage = "hxxp://search.conduit.com/?CUI=UN11478048592475928&ctid=CT3279141&SearchSource=48",
Deleted [l.2401] : urls_to_restore_on_startup = [ "hxxp://search.conduit.com/?CUI=UN11478048592475928&ctid=CT3279141&SearchSource=48" ]

*************************

AdwCleaner[R1].txt - [811 octets] - [15/09/2012 13:45:28]
AdwCleaner[R2].txt - [4181 octets] - [05/03/2013 19:34:54]
AdwCleaner[S1].txt - [2689 octets] - [05/03/2013 19:37:38]

########## EOF - C:\AdwCleaner[S1].txt - [2749 octets] ##########

JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.6.8 (03.04.2013:1)
OS: Windows 7 Home Premium x64
Ran by Michelle on Tue 03/05/2013 at 19:45:55.98
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

Successfully repaired: [Registry Value] hkey_current_user\software\microsoft\internet explorer\searchscopes\\DefaultScope
Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchscopes\\DefaultScope
Successfully repaired: [Registry Value] hkey_users\.default\software\microsoft\internet explorer\searchscopes\\DefaultScope
Successfully repaired: [Registry Value] hkey_users\s-1-5-18\software\microsoft\internet explorer\searchscopes\\DefaultScope
Successfully repaired: [Registry Value] hkey_users\s-1-5-19\software\microsoft\internet explorer\searchscopes\\DefaultScope
Successfully repaired: [Registry Value] hkey_users\s-1-5-20\software\microsoft\internet explorer\searchscopes\\DefaultScope
Successfully repaired: [Registry Value] hkey_users\S-1-5-21-3844043022-2124116174-857001575-1000\software\microsoft\internet explorer\searchscopes\\DefaultScope

~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_current_user\software\appdatalow\software\smartbar
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{3c471948-f874-49f5-b338-4f214a2ee0b1}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{6a1806cd-94d4-4689-ba73-e35ea1ea9990}
Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{6a1806cd-94d4-4689-ba73-e35ea1ea9990}

~~~ Files

~~~ Folders

Failed to delete: [Folder] "C:\Users\Michelle\AppData\Roaming\searchprotect"
Successfully deleted: [Folder] "C:\Users\Michelle\appdata\local\swvupdater"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Failed to delete: [Folder] "C:\Program Files (x86)\searchprotect"

~~~ Chrome

Successfully deleted: [Registry Key] hkey_local_machine\software\policies\google\chrome\extensioninstallforcelist

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 03/05/2013 at 19:52:43.71
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Michelle DM · Mar 5, 2013

Extra log
OTL Extras logfile created on: 3/5/2013 7:58:22 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Michelle\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.75 Gb Total Physical Memory | 4.04 Gb Available Physical Memory | 70.29% Memory free
11.50 Gb Paging File | 9.59 Gb Available in Paging File | 83.38% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 916.66 Gb Total Space | 833.77 Gb Free Space | 90.96% Space Free | Partition Type: NTFS

Computer Name: MOHRKNOWLEDGE | User Name: Michelle | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-3844043022-2124116174-857001575-1000\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0294BB2F-6178-459D-8C46-8D1C40D6AD6B}" = rport=445 | protocol=6 | dir=out | app=system |
"{057550CC-1C7E-4C7B-A2F8-3A8DDC978C8C}" = lport=138 | protocol=17 | dir=in | app=system |
"{08E024BB-596A-4DFF-A430-159062EB67CE}" = lport=10243 | protocol=6 | dir=in | app=system |
"{19A5737B-0BEE-43C8-BCD3-3CC714AA4FD3}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{25B9D31D-64EC-44F5-900B-17177C3E5D3C}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{295EF879-34FC-4A05-A484-51AA1443280E}" = lport=445 | protocol=6 | dir=in | app=system |
"{2FA65B31-3A9D-4C20-AFC6-469495F0EF44}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{4084E937-EAAA-47EE-9520-7BE7CE434C09}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{4BF5EB07-06A2-40E2-B5B6-244EF5C49A0F}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{5456EA1E-AF45-48BD-9C96-AB99A6CCF1D9}" = lport=139 | protocol=6 | dir=in | app=system |
"{6364B77A-8796-4078-B3CC-5963A3E70B4F}" = rport=139 | protocol=6 | dir=out | app=system |
"{6EFD3216-D4DB-448C-81DA-E8838C66FFD2}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{7C7BD74E-D59D-40F9-8481-A74C4729E9DD}" = rport=138 | protocol=17 | dir=out | app=system |
"{86444BB3-291D-4D31-A046-BB4AA3243C28}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{A2FBE08B-276A-4488-8650-02DAA002154D}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{AF8150A9-8B4A-4262-900E-D368942052B3}" = lport=2869 | protocol=6 | dir=in | app=system |
"{BE10AB93-C4A6-464B-BE93-069E778BFF99}" = rport=10243 | protocol=6 | dir=out | app=system |
"{C232D951-55E7-4D04-9346-F88A07FC0B22}" = lport=137 | protocol=17 | dir=in | app=system |
"{C2BC4D49-5507-4FC5-96CE-E5254C1D4DAD}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{C428A183-FD79-40B5-990D-895328F43AC8}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{CF0676E6-E2EC-438A-9741-7029DEBD00CE}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F534D21D-02A4-4E48-A237-A3745ED5E6D3}" = rport=137 | protocol=17 | dir=out | app=system |
"{F9C1EEE5-72B7-40C6-BC7C-64E9DF7DEB39}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{003C7A18-60D9-4C89-94D8-DE42C1AA1D76}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{02A4D600-582A-4C14-ADFE-C125CF0CB18F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{1473D86F-6F04-46A3-9153-CD04272511DC}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{4849799C-D8E9-4360-8F9A-6B5F2BCC7EA4}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{56E808A1-BFD0-4B79-B567-B9FA848D697F}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{61FB8AD2-C831-45AB-9DFB-D685C3A8300D}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{62F27534-2769-4D2F-B42F-E96E62F64F44}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{65901CFC-D156-4C8F-90EA-C26D256CA195}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{68F6992D-6E9D-4F14-88EC-3E0B8BEC7EFF}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{6AD5FEFA-A91E-42A7-A37D-4F18E16879D6}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{8642AF85-31DC-4BB3-8E9D-1E478C224084}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{8E8999E9-BACB-4843-96EE-727C601D3311}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{A5589677-56C4-46C1-A86B-1F0B5425786F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{A7E736C8-75E6-4A5E-92FC-0D4453DEF1AE}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{AB3FBA72-52C3-4476-9A38-230DBE05659B}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{BC7833D1-AE4B-4CAB-BDD5-6EA587E5C763}" = protocol=6 | dir=out | app=system |
"{CE504808-152F-4073-8BB9-0F8E7C4D30C6}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{D3648D1D-2BA3-4973-9B7E-EDC907B6E342}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{DB713F5E-2237-4B12-84C7-364835FB6B38}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{E8715BB0-E132-4617-B344-62E03BFE2C1C}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{E926E57D-011D-4F63-BCC5-FFCFDC28D091}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{EFA98652-B437-42AA-B7D3-EFFD71ED4ECD}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{F7DCF881-DB9D-4779-8D1C-CCCBAC7C73FF}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"TCP Query User{89D1984A-E454-40A0-9628-C828456C6101}C:\users\michelle\appdata\local\akamai\netsession_win.exe" = protocol=6 | dir=in | app=c:\users\michelle\appdata\local\akamai\netsession_win.exe |
"TCP Query User{C706894E-44FD-4D75-859E-BC6635075FA7}C:\users\michelle\appdata\local\akamai\netsession_win.exe" = protocol=6 | dir=in | app=c:\users\michelle\appdata\local\akamai\netsession_win.exe |
"UDP Query User{10A88B31-8C90-4B9A-9AAA-14033C8B34E5}C:\users\michelle\appdata\local\akamai\netsession_win.exe" = protocol=17 | dir=in | app=c:\users\michelle\appdata\local\akamai\netsession_win.exe |
"UDP Query User{6644B152-BEB3-4220-ABAC-03E3BB20917D}C:\users\michelle\appdata\local\akamai\netsession_win.exe" = protocol=17 | dir=in | app=c:\users\michelle\appdata\local\akamai\netsession_win.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{027E5FAB-1476-4C59-AAB4-32EF28520399}" = Windows Live Language Selector
"{02A5BD31-16AC-45DF-BE9F-A3167BC4AFB2}" = Windows Live Family Safety
"{0D87AE67-14EB-4C10-88A5-DA6C3181EB18}" = Windows Live Family Safety
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
"{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
"{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}" = RBVirtualFolder64Inst
"{D954C6C2-544B-4091-A47F-11E77162883E}" = Microsoft Security Client
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{E06357A3-5F44-B1AE-F4BA-9DAC26A209C9}" = ccc-utility64
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
"Microsoft Security Client" = Microsoft Security Essentials
"PC-Doctor for Windows" = Dell Support Center

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0D29B7E9-CDFF-807D-1D4E-FFB77D809836}" = CCC Help Italian
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{0EEBAFB5-CB0F-4E1A-A33F-4ECAF15CE2F9}" = Dell Digital Delivery
"{0FB9C2C3-83D8-44BA-9194-9AD18A656397}" = Photo Expressions
"{144D9816-818D-C36E-33A0-889A19C5EDA6}" = CCC Help Portuguese
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{18BED011-2EEF-1148-E90C-D6556565B2EC}" = CCC Help Polish
"{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{20C2435C-5B06-2E12-5087-116D8EF658B8}" = CCC Help Korean
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26791563-0BDF-1FBE-CC21-994A09559CCE}" = Catalyst Control Center Graphics Previews Common
"{26E7440E-FDA1-52B9-BABD-AAAC6D65D97B}" = Sheet Music Plus Digital Print
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{293FE8CE-376E-4F5E-B129-D3A2065F2EA7}" = Amazon Cloud Drive
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{3250260C-7A95-4632-893B-89657EB5545B}" = PhotoShowExpress
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3A25676C-038C-504A-FA32-F971B36BF7EE}" = Catalyst Control Center Graphics Previews Vista
"{3B8FF075-F41B-89DD-41F7-B90A6A01B8F8}" = Catalyst Control Center Graphics Full New
"{3E171899-0175-47CC-84C4-562ACDD4C021}" = OpenOffice.org 3.3
"{41116AAD-73BF-4916-B5AE-32B63C2F58B3}" = Blio
"{44453D07-5BDB-45F8-E3DF-20A7F76407D0}" = CCC Help Czech
"{466E1C7A-AEAF-2F55-26E2-A727B761AAB0}" = CCC Help Dutch
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{50ED6ABB-078C-8B17-1181-DC6DDB4E52DC}" = Catalyst Control Center InstallProxy
"{56E55229-CBE7-211E-0CD1-AB3712AF177A}" = CCC Help Danish
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}" = Roxio BackOnTrack
"{5CE2D957-59C2-4489-481E-2E38EAE59762}" = CCC Help Spanish
"{5DEB2BA0-0E1F-D5CB-A0C4-F738590BE973}" = Catalyst Control Center Core Implementation
"{5FE545A1-D215-4216-9189-E7B39C9D1CC1}" = Quicken 2011
"{61B3CAF9-0C8A-4390-AE72-D6B90FB71C17}" = Serif CraftArtist Professional
"{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer
"{6675371D-22CD-F426-DC4C-9DDF594D0BBE}" = CCC Help Chinese Traditional
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6839108F-BC82-30BC-776F-D635EDA2B3D4}" = CCC Help Russian
"{6B1ADEE1-1595-82C4-6FB9-97B65F68E9EE}" = CCC Help Swedish
"{6B206787-2964-D9D8-A1F6-7D98B6BCD7F9}" = CCC Help Hungarian
"{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}" = Roxio Creator Starter
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{73EFFD76-009E-A554-AA1F-106DBE475525}" = CCC Help French
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7746BFAA-2B5D-4FFD-A0E8-4558F4668105}" = Roxio Burn
"{775FCAEB-C804-02B9-135F-D9A189A1CCDC}" = CCC Help English
"{77D41B26-31DE-4EBA-F974-26D67B728FDB}" = CCC Help Turkish
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{7EC66A95-AC2D-4127-940B-0445A526AB2F}" = Dell DataSafe Online
"{7FB00B6B-6843-97EC-EED6-78BD6D35370A}" = Zinio Reader 4
"{820B6609-4C97-3A2B-B644-573B06A0F0CC}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
"{833FE2B0-DCD7-8995-6374-F69F1A84055F}" = CCC Help German
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8D0BED50-BD2B-5EBA-7F04-5513F1B9EC74}" = CCC Help Thai
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.SingleImage_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010
"{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0116-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}" = Dell MusicStage
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars
"{98C7AEBC-350A-52D6-6886-76FB98C6A503}" = Catalyst Control Center Graphics Full Existing
"{9A00EC4E-27E1-42C4-98DD-662F32AC8870}" = Sonic CinePlayer Decoder Pack
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A025CFB8-64E7-4432-824F-11E7C5ED2ECE}_is1" = Artweaver 1.0
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A121EEDE-C68F-461D-91AA-D48BA226AF1C}" = Roxio Activation Module
"{A69D7B32-2BE9-42BF-B576-69B5E0FF7394}" = Catalyst Control Center - Branding
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A8B88634-7F90-402F-B66A-86429755F6A5}" = eBay
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AA31EA7B-7917-4000-949B-38E91F848A25}" = Internet Explorer
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.6)
"{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}" = QuickTime
"{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}" = DirectX 9 Runtime
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{BE6F906F-9F86-5CED-E122-8C6A162295B8}" = Skins
"{C16A92EF-017B-4839-9C75-FBADB5A1FA27}" = TrustedID
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{CF67ED0C-F85D-4791-AED3-3FE882EDB45D}" = Dell Marketplace Webslice IE8
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D1E89604-DFBE-2DF8-BE82-A0076107AA32}" = CCC Help Finnish
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}" = AnswerWorks 5.0 English Runtime
"{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}" = Dell VideoStage
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E4335E82-17B3-460F-9E70-39D9BC269DB3}" = Dell PhotoStage
"{E50D9AC2-EB3C-3161-FF97-4E800D106D0E}" = CCC Help Norwegian
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{E65DADC9-D6B1-6706-41DE-FA19149869E5}" = Catalyst Control Center Graphics Light
"{EBF60699-3D2E-6677-D504-5B4846171C8E}" = ccc-core-static
"{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
"{EF56258E-0326-48C5-A86C-3BAC26FC15DF}" = Roxio Creator Starter
"{F06B5C4C-8D2E-4B24-9D43-7A45EEC6C878}" = Roxio Creator Starter
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F4044E58-9707-2918-1DA9-D3E400F0B699}" = CCC Help Japanese
"{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement
"{F5266D28-E0B2-4130-BFC5-EE155AD514DC}" = Apple Application Support
"{F70ACEA1-05C5-6D98-9C0C-F3AD818E1E33}" = CCC Help Chinese Standard
"{F835D378-5073-8C86-70EF-9A3B739F9897}" = CCC Help Greek
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FE182796-F6BA-486A-8590-89B7E8D1D60F}" = Dell Stage
"{FFD3A1EB-F550-3309-7AFE-17E4BB778423}" = Catalyst Control Center Localization All
"5354-7805-5584-7014" = PrintMaster 2012 Platinum
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.17
"com.sheetmusicplus.DigitalAirPrint" = Sheet Music Plus Digital Print
"Coupon Printer for Windows5.0.0.1" = Coupon Printer for Windows
"DomaIQ Uninstaller" = DomaIQ
"Google Chrome" = Google Chrome
"GoToAssist" = GoToAssist 8.0.0.514
"InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}" = Dell VideoStage
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.70.0.1100
"Office14.SingleImage" = Microsoft Office Home and Student 2010
"SearchProtect" = Search Protect by conduit
"Supreme Savings" = Supreme Savings
"WinLiveSuite" = Windows Live Essentials
"YTdetect" = Yahoo! Detect
"ZinioReader4" = Zinio Reader 4

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-3844043022-2124116174-857001575-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Akamai" = Akamai NetSession Interface
"GoToMeeting" = GoToMeeting 5.3.0.977

< End of report >

Michelle DM · Mar 5, 2013

OTL logfile created on: 3/5/2013 7:58:22 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Michelle\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.75 Gb Total Physical Memory | 4.04 Gb Available Physical Memory | 70.29% Memory free
11.50 Gb Paging File | 9.59 Gb Available in Paging File | 83.38% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 916.66 Gb Total Space | 833.77 Gb Free Space | 90.96% Space Free | Partition Type: NTFS

Computer Name: MOHRKNOWLEDGE | User Name: Michelle | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/03/05 19:55:07 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Michelle\Downloads\OTL.exe
PRC - [2013/02/20 05:38:10 | 002,674,464 | ---- | M] (Conduit) -- C:\Users\Michelle\AppData\Roaming\SearchProtect\bin\cltmng.exe
PRC - [2013/02/20 05:38:08 | 000,093,984 | ---- | M] (Conduit) -- C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe
PRC - [2012/12/18 07:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/12/14 16:49:28 | 000,682,344 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
PRC - [2012/12/14 16:49:28 | 000,512,360 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
PRC - [2012/12/14 16:49:28 | 000,398,184 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
PRC - [2012/02/01 11:50:58 | 000,968,048 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
PRC - [2012/02/01 11:50:04 | 001,850,224 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe
PRC - [2012/02/01 11:50:02 | 002,195,824 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe
PRC - [2011/09/06 10:29:20 | 004,259,648 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
PRC - [2011/08/18 08:05:54 | 002,751,808 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
PRC - [2011/08/18 08:05:46 | 001,692,480 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2011/08/01 10:56:48 | 000,460,096 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
PRC - [2011/01/17 17:37:40 | 011,322,880 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
PRC - [2011/01/17 17:37:40 | 011,314,688 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
PRC - [2010/11/17 08:35:34 | 000,514,544 | ---- | M] () -- C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2010/10/27 19:17:52 | 000,207,424 | ---- | M] (ArcSoft Inc.) -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
PRC - [2010/03/18 11:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
PRC - [2009/01/26 14:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

========== Modules (No Company Name) ==========

MOD - [2013/02/14 07:29:47 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\cb562e2e4f74ae607f1186f6ec50cec7\System.Windows.Forms.ni.dll
MOD - [2013/01/10 07:17:43 | 002,297,856 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\77dfcfed5fd5f67d0d3edc545935bb21\System.Core.ni.dll
MOD - [2013/01/10 07:14:41 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\d7d20811a7ce7cc589153648cbb1ce5c\PresentationFramework.Aero.ni.dll
MOD - [2013/01/10 07:14:16 | 014,340,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\ff7c9a4f41f7cccc47e696c11b9f8469\PresentationFramework.ni.dll
MOD - [2013/01/10 07:13:59 | 001,592,832 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\eead6629e384a5b69f9ae35284b7eeed\System.Drawing.ni.dll
MOD - [2013/01/10 07:13:57 | 012,237,824 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\19b3d17c3ce0e264c4fb62028161adf7\PresentationCore.ni.dll
MOD - [2013/01/10 07:13:48 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\cf827fe7bc99d9bcf0ba3621054ef527\WindowsBase.ni.dll
MOD - [2013/01/10 07:13:44 | 005,453,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\f687c43e9fdec031988b33ae722c4613\System.Xml.ni.dll
MOD - [2013/01/10 07:13:41 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\369f8bdca364e2b4936d18dea582912c\System.ni.dll
MOD - [2013/01/10 07:13:41 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\195a77fcc6206f8bb35d419ff2cf0d72\System.Configuration.ni.dll
MOD - [2013/01/10 07:13:36 | 011,493,376 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7150b9136fad5b79e88f6c7f9d3d2c39\mscorlib.ni.dll
MOD - [2012/02/01 11:50:58 | 000,968,048 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
MOD - [2012/02/01 11:50:04 | 001,850,224 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe
MOD - [2012/02/01 11:50:02 | 002,195,824 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe
MOD - [2012/02/01 11:44:34 | 008,151,040 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\QtGui4.dll
MOD - [2012/02/01 11:44:34 | 008,151,040 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtGui4.dll
MOD - [2012/02/01 11:44:34 | 002,278,400 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\QtCore4.dll
MOD - [2012/02/01 11:44:34 | 002,278,400 | ---- | M] () -- C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtCore4.dll
MOD - [2011/08/18 08:05:54 | 002,751,808 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
MOD - [2011/08/16 07:51:09 | 000,985,088 | ---- | M] () -- C:\Program Files (x86)\OpenOffice.org 3\program\libxml2.dll
MOD - [2010/11/24 20:44:02 | 000,375,280 | ---- | M] () -- c:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\SQLite352.dll
MOD - [2010/11/17 08:35:34 | 000,514,544 | ---- | M] () -- C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

========== Services (SafeList) ==========

SRV:64bit: - [2013/01/27 11:34:32 | 000,379,360 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/01/27 11:34:32 | 000,022,056 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2010/09/22 16:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/07/14 23:14:38 | 000,202,752 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2009/07/13 18:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2013/02/20 05:38:08 | 000,093,984 | ---- | M] (Conduit) [Auto | Running] -- C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe -- (CltMngSvc)
SRV - [2012/12/18 07:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/12/14 16:49:28 | 000,682,344 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2012/12/14 16:49:28 | 000,398,184 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2012/07/13 12:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2011/08/18 08:05:46 | 001,692,480 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)
SRV - [2011/08/09 10:41:08 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2011/03/24 06:08:04 | 000,148,360 | ---- | M] (Dell Products, LP.) [Auto | Stopped] -- c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe -- (DellDigitalDelivery)
SRV - [2010/11/25 03:34:18 | 000,219,632 | ---- | M] (Sonic Solutions) [Auto | Stopped] -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe -- (RoxWatch12)
SRV - [2010/11/25 03:33:18 | 001,116,656 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe -- (RoxMediaDB12OEM)
SRV - [2010/08/25 18:28:54 | 002,823,000 | ---- | M] (Dell, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe -- (NOBU)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/18 11:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe -- (ACDaemon)
SRV - [2009/06/10 14:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/01/20 15:59:04 | 000,130,008 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2012/12/14 16:49:28 | 000,024,176 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2012/08/17 14:26:48 | 000,025,584 | ---- | M] (PC-Doctor, Inc.) [Kernel | On_Demand | Stopped] -- c:\Program Files\Dell Support Center\pcdsrvc_x64.pkms -- (PCDSRVC{1E208CE0-FB7451FF-06020200}_0)
DRV:64bit: - [2012/03/08 17:40:52 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2012/02/29 23:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/08/09 12:21:57 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/08/09 12:21:57 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 20:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 20:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 20:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/03/19 01:00:00 | 000,055,856 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/09/30 23:34:30 | 000,121,872 | ---- | M] (ATI Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtiHdmi.sys -- (AtiHdmiService)
DRV:64bit: - [2009/08/06 05:43:58 | 000,320,040 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\k57nd60a.sys -- (k57nd60a)
DRV:64bit: - [2009/07/15 01:23:30 | 006,096,896 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/05 11:00:28 | 000,016,440 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AtiPcie.sys -- (AtiPcie)
DRV:64bit: - [2007/05/14 16:06:18 | 000,027,520 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2006/11/01 10:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2009/07/13 18:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {0633ee93-d776-472f-a0ff-e1416b8b2e3a}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}: "URL" = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox

IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope = {0633ee93-d776-472f-a0ff-e1416b8b2e3a}
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope = {0633ee93-d776-472f-a0ff-e1416b8b2e3a}
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope = {0633ee93-d776-472f-a0ff-e1416b8b2e3a}

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope = {0633ee93-d776-472f-a0ff-e1416b8b2e3a}

IE - HKU\S-1-5-21-3844043022-2124116174-857001575-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\S-1-5-21-3844043022-2124116174-857001575-1000\..\SearchScopes,DefaultScope = {0633ee93-d776-472f-a0ff-e1416b8b2e3a}
IE - HKU\S-1-5-21-3844043022-2124116174-857001575-1000\..\SearchScopes\{BB5B1B46-C3EC-4BAB-BC94-6F768CA57483}: "URL" = http://www.google.com/search?q={sea...putEncoding}&sourceid=ie7&rlz=1I7GGHP_enUS465
IE - HKU\S-1-5-21-3844043022-2124116174-857001575-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-3844043022-2124116174-857001575-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.9.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\amazon.com/AmazonMP3DownloaderPlugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101752.dll (Amazon.com, Inc.)

Broni · Mar 10, 2013

OTL log is incomplete.

Broni · Mar 15, 2013

Still with me?

Broni · Mar 20, 2013

This topic is marked as abandoned and closed due to inactivity.
This member will NOT be eligible to receive any more help in malware removal forum.

Inactive [A] Hi-jacked by a tool bar

Michelle DM

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Broni

Posts: 56,041 +516

Michelle DM

Posts: 30 +0

Michelle DM

Posts: 30 +0

Broni

Posts: 56,041 +516

Michelle DM

Posts: 30 +0

Broni

Posts: 56,041 +516

Michelle DM

Posts: 30 +0

Michelle DM

Posts: 30 +0

Michelle DM

Posts: 30 +0

Broni

Posts: 56,041 +516

Broni

Posts: 56,041 +516

Broni

Posts: 56,041 +516

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