Access Denied upon Game Installation

By samkate
Mar 5, 2011
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  1. My Compaq Presario SR1990AN has recently been playing up. When I try to install a video game (namely The Sims 3), when trying to install the first file it comes up with the following message:
    "Feature tranfer error
    File: C:\Program Files\InstallShield Installation Information\{CO5D8CDB-417D-4335-A38c-AO659EDFD6B8}\layout.bin
    Error: Access is denied."

    It's running on Windows XP Home Edition. 2002, I believe.
  2. ruready2

    ruready2 TS Enthusiast Posts: 202

    Have you tried installing the game as the system administrator? The below are the most common causes of the error you are receiving.


    * Damaged CD
    * Problem with the CD or DVD drive
    * Your Windows User Account does not have sufficient permissions
    * Attempting to install across a network
    * Problem with InstallShield

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