Solved [Active] Had Antivir virus, now I can't connect to the Internet

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Posts: 18   +0
Here's the log from the OTL quick scan. Sorry for the delay in replying. Too many things to do.

I had to attach the log. It was too big.


  • OTL.Txt
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Posts: 56,041   +516
Good :)

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

2. Download Temp File Cleaner (TFC)
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.

3. Go to Kaspersky website and perform an online antivirus scan.

  • Disable your active antivirus program.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
    • Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.


Posts: 18   +0
Believe it or not, I am still working on this. :) I ran the security check at a local hospital that has free wi-fi. I will let you know when I am done with #2 & #3 above.

Here's the contents of checkup.txt posted below:

Results of screen317's Security Check version 0.99.5
Windows XP Service Pack 3
Internet Explorer 8
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
Antivirus up to date!
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java(TM) 6 Update 21
Adobe Flash Player
Adobe Reader 9.3.3
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Alwil Software Avast5 AvastSvc.exe
ALWILS~1 Avast5 avastUI.exe
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````


Posts: 18   +0
OK, I left the scan running when I went to work today (yesterday). I forgot to change the file type to text when I saved the file. I hope that's OK. It saved as html I think. Anyway, when I opened the file this is what was there:

Friday, August 20, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version:
Last database update: Thursday, August 19, 2010 02:51:31
Records in database: 4135588

Scan settings
scan using the following database extended
Scan archives yes
Scan e-mail databases yes

Scan area My Computer

Scan statistics
Objects scanned 129531
Threats found 0
Infected objects found 0
Suspicious objects found 0
Scan duration 05:01:03

No threats found. Scanned area is clean.
Selected area has been scanned.


Posts: 56,041   +516
Wonderful :)

OTL Clean-Up
Clean up with OTL:

* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to to see if there are any newer releases.

11. Run defrag at your convenience.

12. Read How did I get infected?, With steps so it does not happen again!:

13. Please, let me know, how your computer is doing.


Posts: 18   +0
I'm sorry. I haven't done the last steps you recommended. I haven't had enough time to sit down & go through them. I will do that soon??? (I hope) and get back to you on it. I really appreciate all your help. Just too many fires & only 1 fireman (me). :)
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