Solved Ad popups, slow computing, sporadic crashes

Extra

OTL Extras logfile created on: 8/21/2013 4:14:02 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Tai\Desktop
64bit- Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16660)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.55 Mb Total Physical Memory | 389.27 Mb Available Physical Memory | 40.61% Memory free
1.94 Gb Paging File | 1.15 Gb Available in Paging File | 59.46% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 149.04 Gb Total Space | 115.46 Gb Free Space | 77.47% Space Free | Partition Type: NTFS
Drive D: | 38.16 Gb Total Space | 35.50 Gb Free Space | 93.05% Space Free | Partition Type: NTFS
Drive F: | 7.44 Gb Total Space | 6.93 Gb Free Space | 93.14% Space Free | Partition Type: FAT32

Computer Name: TAI-PC | User Name: Tai | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0294BB2F-6178-459D-8C46-8D1C40D6AD6B}" = rport=445 | protocol=6 | dir=out | app=system |
"{057550CC-1C7E-4C7B-A2F8-3A8DDC978C8C}" = lport=138 | protocol=17 | dir=in | app=system |
"{08E024BB-596A-4DFF-A430-159062EB67CE}" = lport=10243 | protocol=6 | dir=in | app=system |
"{19A5737B-0BEE-43C8-BCD3-3CC714AA4FD3}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{25B9D31D-64EC-44F5-900B-17177C3E5D3C}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{295EF879-34FC-4A05-A484-51AA1443280E}" = lport=445 | protocol=6 | dir=in | app=system |
"{2FA65B31-3A9D-4C20-AFC6-469495F0EF44}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{4084E937-EAAA-47EE-9520-7BE7CE434C09}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{4BF5EB07-06A2-40E2-B5B6-244EF5C49A0F}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{5456EA1E-AF45-48BD-9C96-AB99A6CCF1D9}" = lport=139 | protocol=6 | dir=in | app=system |
"{6364B77A-8796-4078-B3CC-5963A3E70B4F}" = rport=139 | protocol=6 | dir=out | app=system |
"{6EFD3216-D4DB-448C-81DA-E8838C66FFD2}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{7C7BD74E-D59D-40F9-8481-A74C4729E9DD}" = rport=138 | protocol=17 | dir=out | app=system |
"{86444BB3-291D-4D31-A046-BB4AA3243C28}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{AF8150A9-8B4A-4262-900E-D368942052B3}" = lport=2869 | protocol=6 | dir=in | app=system |
"{BE10AB93-C4A6-464B-BE93-069E778BFF99}" = rport=10243 | protocol=6 | dir=out | app=system |
"{C232D951-55E7-4D04-9346-F88A07FC0B22}" = lport=137 | protocol=17 | dir=in | app=system |
"{C428A183-FD79-40B5-990D-895328F43AC8}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{CF0676E6-E2EC-438A-9741-7029DEBD00CE}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F534D21D-02A4-4E48-A237-A3745ED5E6D3}" = rport=137 | protocol=17 | dir=out | app=system |
"{F9C1EEE5-72B7-40C6-BC7C-64E9DF7DEB39}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{003C7A18-60D9-4C89-94D8-DE42C1AA1D76}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{02A4D600-582A-4C14-ADFE-C125CF0CB18F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{1473D86F-6F04-46A3-9153-CD04272511DC}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{23432EB2-34E6-41C0-B2F7-50716F297475}" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{4849799C-D8E9-4360-8F9A-6B5F2BCC7EA4}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{4FB11223-4B57-4EEC-A51D-F30220035AAD}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{56E808A1-BFD0-4B79-B567-B9FA848D697F}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{61FB8AD2-C831-45AB-9DFB-D685C3A8300D}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{62F27534-2769-4D2F-B42F-E96E62F64F44}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{65901CFC-D156-4C8F-90EA-C26D256CA195}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{68F6992D-6E9D-4F14-88EC-3E0B8BEC7EFF}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{8642AF85-31DC-4BB3-8E9D-1E478C224084}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{A5589677-56C4-46C1-A86B-1F0B5425786F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{AB3FBA72-52C3-4476-9A38-230DBE05659B}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{B2206A48-E8C6-4560-A00D-49C988D57941}" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office14\onenote.exe |
"{BC7833D1-AE4B-4CAB-BDD5-6EA587E5C763}" = protocol=6 | dir=out | app=system |
"{CE504808-152F-4073-8BB9-0F8E7C4D30C6}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{D3648D1D-2BA3-4973-9B7E-EDC907B6E342}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{E8715BB0-E132-4617-B344-62E03BFE2C1C}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{E926E57D-011D-4F63-BCC5-FFCFDC28D091}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{EFA98652-B437-42AA-B7D3-EFFD71ED4ECD}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{F7DCF881-DB9D-4779-8D1C-CCCBAC7C73FF}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1FA6376A-3120-45DA-8686-96DEFC8A0513}" = HP LaserJet Toolbox
"{43C4BDBB-0FA3-4E79-8E9F-6ACF0F2FC0A4}" = HP LaserJet Professional M1210 MFP Series Toolbox
"{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{90140000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2010
"{90140000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2010
"{90140000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
"{9D00A8DA-650F-21C6-E787-78756733F15F}" = ATI Catalyst Install Manager
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{CE49242A-A452-4C15-87D1-F9F044987FCA}" = iSpring Pro 7
"{D954C6C2-544B-4091-A47F-11E77162883E}" = Microsoft Security Client
"{E5A509B4-D9B1-4FD9-B3EF-EDB216AA8651}" = ccc-utility64
"{E65099C4-9110-4C31-BD03-5C17EFB5FE92}" = HP LaserJet Professional M1210 MFP Series Fax Installer
"{E8A34AC8-0137-4515-A94B-0A0946DDC251}" = Scan To
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"HP LaserJet Professional M1130-M1210 MFP Series" = HP LaserJet Professional M1130-M1210 MFP Series
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Security Client" = Microsoft Security Essentials

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}" = PDFCreator
"{064A929A-4DE8-40CF-A901-BD40C14E4D25}" = PDF Architect
"{0C0E3C44-A29E-4164-9A0A-98527B038B06}" = ¤p»X«ï
"{0E448256-D515-4C3E-A5BE-0A7B76CED5D4}" = hppM1130M1210SeriesLaserJetService
"{0FFAC7BB-50DC-CB54-6CA7-A8B74513280B}" = CCC Help Chinese Traditional
"{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch
"{1C802083-6D79-78ED-BF1C-601DDF908DD1}" = Catalyst Control Center Core Implementation
"{26A24AE4-039D-4CA4-87B4-2F83217025FF}" = Java 7 Update 25
"{28728178-FF15-218B-0B63-012692F42C28}" = CCC Help Danish
"{32851025-1E46-83A3-1320-471619254E39}" = Catalyst Control Center Localization All
"{40217B2F-462B-94A4-E84E-6A1C6EDBCE2F}" = CCC Help Swedish
"{4333CA76-5C11-4D7C-AA07-C429D1C6B142}" = Snap.Do
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.3
"{5343A801-92E5-C234-9F27-AB27EC738BF6}" = CCC Help Japanese
"{5D22226D-EBC1-C95F-7746-2E3A9F4C97BA}" = CCC Help Russian
"{600C37F2-098B-A165-C1DB-6AE2B89D8D49}" = Catalyst Control Center Graphics Previews Common
"{61F8CA2C-9A80-8A1B-D3B9-347530CB387F}" = CCC Help Norwegian
"{674B407D-EAB1-B6B6-F9BF-C34CEE4CD83F}" = Catalyst Control Center Graphics Light
"{69F411C5-4851-6DA9-EA4C-160BEF8788AA}" = CCC Help French
"{6DD27E54-2598-0FEC-7CE1-BE00924C0570}" = Catalyst Control Center Graphics Previews Vista
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{7902E313-FF0F-4493-ACB1-A8147B78DCD0}" = HPSSupply
"{7C27114E-6FC8-21F5-E501-FE48F09243DF}" = CCC Help Dutch
"{80237C20-CBF3-F841-4AD5-E727AA86FBD1}" = CCC Help Italian
"{802EE127-D32A-1447-09DC-77419772BCDC}" = CCC Help Portuguese
"{836AFA32-7B8B-2C19-99D9-36EF32B42EB8}" = CCC Help Thai
"{8D7133DE-27D2-47E5-B248-4180278D32AA}" = Catalyst Control Center - Branding
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{967EF02C-5C7E-4718-8FCB-BDC050190CCF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002A-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.SingleImage_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010
"{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0116-0409-1000-0000000FF1CE}_Office14.SingleImage_{D6C6B46A-6CE1-4561-84A0-EFD58B8AB979}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{946942CB-D078-F33A-A3CD-27E0393507FD}" = CCC Help Turkish
"{9682B99B-BB28-AD37-CA50-C1CB5BFF0FA6}" = Catalyst Control Center Graphics Full New
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9DBCF44B-77AC-81D8-0F8E-1E60D6330AC2}" = Catalyst Control Center InstallProxy
"{A02CC93A-134F-0319-1438-B1E895B52577}" = CCC Help German
"{A7E1ADB8-162B-7C33-60FB-0561A17BD876}" = CCC Help Spanish
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A96EEF55-155C-552E-ABB1-6FDAEF5BD944}" = CCC Help Polish
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.03)
"{ADB25FF0-AEC4-2CFB-130C-2C60D80C5934}" = CCC Help Greek
"{B04D5DA5-11DA-830C-85C6-0FF9185787E7}" = Skins
"{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call
"{BB603E9F-ECE8-7713-B0AC-7E0614E8C058}" = Catalyst Control Center HydraVision Full
"{BE232D60-AEA5-502F-ACBF-9AC188A82C21}" = CCC Help Finnish
"{C15C4AB5-EF5D-5050-273C-4636E3FBE301}" = CCC Help Czech
"{D371F551-0DB9-4CEC-844B-4C90CE91EA0B}" = hppLaserJetService
"{DA6CC3A5-1F5B-4068-8BFF-C597BB6B8158}" = hppusgM1130M1210Series
"{E09CD13D-7CE3-351C-1625-8DC7F21A99C0}" = ccc-core-static
"{E373E0E2-20F5-90DF-B315-615EA6E52101}" = Catalyst Control Center Graphics Full Existing
"{E6DA746E-1175-88BD-2B16-1DC62018E060}" = CCC Help Chinese Standard
"{F053BFD9-4357-6A82-6042-CF919667448F}" = CCC Help English
"{F17EB02C-DA0D-EDEF-2E16-501FB700A710}" = CCC Help Hungarian
"{F5DDC0CD-F13A-83F0-5103-563A17EA306F}" = CCC Help Korean
"{FB08F381-6533-4108-B7DD-039E11FBC27E}" = Realtek AC'97 Audio
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Google Chrome" = Google Chrome
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Mozilla Firefox 21.0 (x86 en-US)" = Mozilla Firefox 21.0 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"Office14.SingleImage" = Microsoft Office Home and Student 2010
"SecondLifeViewer" = SecondLifeViewer (remove only)
"Settings Alerter" = Settings Alerter
"sl-apl" = SelectionLinks
"SpeedFan" = SpeedFan (remove only)

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{cdf4b9e1-00b9-4ee1-ad61-f1eb2883ecb0}" = Snap.Do Engine

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 8/15/2013 9:38:52 AM | Computer Name = Tai-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/15/2013 10:55:35 PM | Computer Name = Tai-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/19/2013 4:38:15 PM | Computer Name = Tai-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/19/2013 9:24:56 PM | Computer Name = Tai-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/20/2013 9:21:17 AM | Computer Name = Tai-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/20/2013 11:24:36 AM | Computer Name = Tai-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/20/2013 5:51:27 PM | Computer Name = Tai-PC | Source = WinMgmt | ID = 10
Description =

Error - 8/21/2013 2:26:39 PM | Computer Name = Tai-PC | Source = WinMgmt | ID = 10
Description =

[ System Events ]
Error - 8/12/2013 11:39:38 PM | Computer Name = Tai-PC | Source = DCOM | ID = 10010
Description =

Error - 8/15/2013 10:01:59 AM | Computer Name = Tai-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.155.2089.0 Update Source: %%859 Update Stage:
%%854 Source Path: http://www.microsoft.com Signature Type: %%800 Update Type: %%803

User:
NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error
code: 0x8024001e Error description: An unexpected problem occurred while checking
for updates. For information on installing or troubleshooting updates, see Help
and Support.

Error - 8/15/2013 11:09:06 PM | Computer Name = Tai-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.155.2089.0 Update Source: %%859 Update Stage:
%%854 Source Path: http://www.microsoft.com Signature Type: %%800 Update Type: %%803

User:
NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9700.0 Error
code: 0x80070643 Error description: Fatal error during installation.

Error - 8/15/2013 11:09:42 PM | Computer Name = Tai-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138
(Definition 1.155.2365.0).

Error - 8/19/2013 4:40:16 PM | Computer Name = Tai-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the eventlog service.


< End of report >
 
redtarget.gif
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
Code:
:OTL
IE:64bit: - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2465}: "URL" = http://isearch.fantastigames.com/web?src=ieb&gct=ds&appid=107&systemid=465&q={searchTerms}
IE - HKCU\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2465}
FF - user.js - File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
CHR - default_search_provider: search_url = http://feed.snapdo.com/?publisher=S...ype=ds&q={searchTerms}&installDate=18/07/2013
CHR - homepage: http://feed.snapdo.com/?publisher=S...58c1c77f&searchtype=hp&installDate=18/07/2013
O4 - HKLM..\Run: [] File not found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
@Alternate Data Stream - 128 bytes -> C:\ProgramData:iSpring Pro 7

:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans...

redtarget.gif
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


redtarget.gif
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

redtarget.gif
Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.

redtarget.gif
Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
Security Check:
Results of screen317's Security Check version 0.99.72
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java 7 Update 25
Adobe Reader XI
Mozilla Firefox 21.0 Firefox out of Date!
Google Chrome 28.0.1500.71
Google Chrome 28.0.1500.72
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 
FSS:
Farbar Service Scanner Version: 18-08-2013
Ran by Tai (administrator) on 24-08-2013 at 19:07:11
Running from "C:\Users\Tai\Desktop"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
 
OTL:
All processes killed
========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2465}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2465}\ not found.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Use Chrome's Settings page to remove the default_search_provider items.
Use Chrome's Settings page to change the HomePage.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.
File Protocol\Handler\ms-help - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype4com\ deleted successfully.
File Protocol\Handler\skype4com - No CLSID value found not found.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
ADS C:\ProgramData:iSpring Pro 7 deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Tai
->Temp folder emptied: 2850109 bytes
->Temporary Internet Files folder emptied: 271118 bytes
->Java cache emptied: 21594181 bytes
->FireFox cache emptied: 30845005 bytes
->Google Chrome cache emptied: 79444812 bytes
->Flash cache emptied: 291 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 70825531 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 42328155 bytes
RecycleBin emptied: 1553140 bytes

Total Files Cleaned = 238.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: Tai
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Public

User: Tai
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 08242013_185357

Files\Folders moved on Reboot...
C:\Users\Tai\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Tai\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 
OTL log is incorrect.
You clicked on "Scan" button instead of "Fix" button.
Redo.
 
Update Firefox to the latest 23.0.1 version.

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.
 
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