Adware Removal

By papaken4
May 22, 2009
  1. Please help!!! I have multiple iexplorer windows opening up in my task manager but are hidden from sight. I also have random audio blurbs and advertising clip play through my speakers but without any visible application or window open. I have run through the 8 steps process and am attaching the required files. Someone please see if my system is all crapped up.
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Multiple iexplore.exe entires in Task Manager are normal with IE8.

    HijackThis doesn't scan well on a 64bit machine so it's hard to read the Services. The only comment I have is that there are a great number of Services running! That means that most likely they are all set to Automatic-which isn't necessary- and are all starting when you boot.

    I'd like you to run the following to see if it will clear up some of the entries:

    Please download ComboFix HERE:
    With ComboFix, at the download window, please rename it to Combo-Fix(.exe) before downloading it.

    Please disable all security programs, such as antiviruses, antispywares, and firewalls.
    Also disable your internet connection.

    • Run Combo-Fix.exe and follow the prompts.
    **Understand that things like your system clock changing and your desktop disappearing might happen. Do not worry, because all will be restored later.
    • Wait for the scan to be completed.
    • If it requires a reboot, please do it.
    • After the scan has completed entirely, please post the log here. The log will be located at C:\ComboFix(.txt)

    Do not click on the ComoboFix window, as it may cause it to stall.

    CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

    Please rescan with Hijackthis and inlude new log with Combofix report.
  3. papaken4

    papaken4 TS Rookie Topic Starter

    I have downloaded a copy from every serve and each time I attempt to run it I get a message saying "Alert, not safe to continue!!! The contents of the ComboFix have been compromised. Please download a fresh copy from the server

    The message also says I may be infected with a file patching virus "Virut"

  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Answer from Combofix support:
    From Blind Dragon:
    See this thread for more description:

    Please note emphasis on:
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