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After Netflix, now Youtube starts blaming ISPs for slow video streams

By Himanshu Arora ยท 16 replies
Jul 7, 2014
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  1. YouTube has started notifying users that their ISPs could be the reason behind problems like blurring video or excessive buffering. The video streaming service now sometimes displays an 'Experiencing interruptions?' bar underneath choppy videos with a link to obtain more...

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  2. SirChocula

    SirChocula TS Addict Posts: 103   +96

    I'm all for this public shaming of the ISP's, they are getting out of control. It's quite funny to be publicly (even more) known that your service sucks.
  3. The reason YouTube is choppy is because Google doesn't buffer it correctly. Any other video site allows you to load the entire video before watching it, or is smart enough to load at a rate faster than the viewing rate in case you stop midway through. With YouTube, it buffers a small amount and then stops, so when you reach that point it will stop playing. If you try to rewind to the beginning of the video, it starts buffering all over again instead of using what has already loaded.
    cliffordcooley and davislane1 like this.
  4. davislane1

    davislane1 TS Grand Inquisitor Posts: 4,731   +3,749

  5. SantistaUSA

    SantistaUSA TS Booster Posts: 88   +22

    I haven't had much problem with my TWC 30 Mbps since I bought my own modem and my videos load much faster now, so I can't complain much besides price $50 per month, but soon I will have Google Fiber and can't wait to enjoy a much better connection for the right price! :D
    amstech likes this.
  6. thelatestmodel

    thelatestmodel TS Booster Posts: 109   +36

    Incorrect. This is due to YouTube's DASH (Dynamic Adaptive Streaming over HTTP) system, which breaks videos up into chunks so it can buffer them AND adapt to possible changing network conditions without stalling (e.g. on a mobile device).

    YouTube can still buffer the entire video if you want, but the option is disabled unless you use the YouTube Center extension (available for Chrome, Firefox and Opera).

    The reason YouTube is choppy for you? As the article says, likely your ISP. Google and YouTube have bandwidth for days.
  7. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 9,408   +3,418

    The fact that other options may exist is irrelevant. You can't say they are incorrect, when that may in fact be the problem for the mass majority.
  8. Youtube doesnt allow non dash for some resolutions, sadly this includes 1080p so dash is the only way to do 1080 and 480
  9. yRaz

    yRaz Nigerian Prince Posts: 2,229   +1,306

    I'm paying Comcast $69/m for 50mbps down in my area. I've noticed that after about am hour of streaming HD video I get interruptions in service. While some argue that heavy users should pay more, I argue that both ends are already paying for it. I'm paying Comcast for 300gb of bandwidth at 50mbps. If they cannot provide me with that, or restrict my speeds, then I am not getting the service I am paying for. Too bad they're the only game in my area....
    SantistaUSA likes this.
  10. Youtube stream crash randomly at 240Gbps, must use extension download the full stream and start after.
  11. Jad Chaar

    Jad Chaar Elite Techno Geek Posts: 6,515   +974

    My exact thoughts... if your service sucks, let it be known. Some people don't know good ISPs from bad so this can help!
    SirChocula likes this.

    IAMTHESTIG TS Evangelist Posts: 1,218   +421

    Instead of blaming ISPs (which may well be indeed to blame) why don't you BUFFER THE DAMN VIDEO SUFFICIENTLY BEFORE STARTING IT!

    It's a simple calculation and there is NO REASON your video should be stopping unless your connection speed drops below the low average or stops completely.

    Netflix manages not to stop playback, although it compromises video quality to keep it going. There is no reason why you can't just have the user wait 20 seconds while their video buffers for their desired resolution.


    On another note, our ISPs really need to work faster in beefing up our infrastructure. The backbone connections are not enough for our new demands and we need more. We ARE paying customers, start using that money to make our internet access bigger and better, rather than applying extra cushioning to the paychecks of your CEO's and other big wigs.
    cliffordcooley likes this.
  13. I got 100mbps, if.. any youtube video fails... I want blood. PERIOD.
    yRaz likes this.
  14. NTAPRO

    NTAPRO TS Evangelist Posts: 809   +102

    youtube changed up their stuff, and it no longer buffers the whole video in one go, unless I'm mistaken. I can't say with netflix however. I've seen it buffer all the way when I paused at the beginning
  15. Lionvibez

    Lionvibez TS Evangelist Posts: 1,245   +414

    My ISP is HD verified by that Test and haven't had any issues since I went docsis 3.

    I was on a 45/4 connection now 60/10 and no complaints.
  16. gobbybobby

    gobbybobby TS Guru Posts: 551   +9

    I sometimes get certain YouTube videos that just won't buffer at 480 while another will play fine (just) at 720 on my 3 meg line. Netflix cuts out for me if others are using the net even if its just a mobile phone browsing Facebook.
  17. Exactly. I was getting Comcast's 50mb/s plan as well and YouTube would crap out after just a few minutes of perfect streaming every time. YouTube pretty much didn't work except when the time went to midnight and then it suddenly worked perfectly again. I thought maybe it was just due to heavy internet usage in my area except that only YouTube and Netflix suffered any kind of slow downs... plus they both worked perfectly over my phone's data plan... and using a proxy made it work just fine as well. I'm pretty convinced that it was Comcast targeting certain streaming services specifically.

    IAMTHESTIG TS Evangelist Posts: 1,218   +421

    Well YT needs to get their crap together because 70% of the time I have to pause the damn video so it will buffer and not stop every 20 seconds. There really is no reason for it.

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