Android Phone

So. Recently I got a cheap new android phone. ZTE Director is the model and I'm having issues with it. I can live with most of them, but I need to know how to manage folders through a PC. I tried windows 8 that was supposed to be "plug and play", alas it was not. After Mac failed me too with the free download I feel like the phone hates me. I am using the cord that came with the phone. I've tried USB 2.0, 3.0 (don't see how it would make a difference, but what the hell) and I've looked though the settings on every device to see if there was anything that would prevent this. So, If you have any Idea what might be the problem I would be very thankful.
 
1) When you connect the phone to the computer do you hear the USB connect sound?

2) You can also lookup your specific model HERE and see if any drivers provided for it. I can take a look as well, if you slo tell me all the info the web site asks for, like: country, carrier, model, etc.
 
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