Apple faces more heat over misleading warranty info in EU, Australia

[Matthew DeCarlo]

EU Justice Commissioner Viviane Reding called for closer monitoring of Apple's retail practices on Tuesday, citing concerns over the company's ongoing failure to inform consumers about their warranty rights. Under EU law, companies are required to provide a minimum warranty...

[newwindow="https://www.techspot.com/news/52029-apple-faces-more-heat-over-misleading-warranty-info-in-eu-australia.html"]Read more[/newwindow]

 

[m4a4]

Yet another reason why I love to hate apple.

 

[Burty117]

This is a bit harsh to be fair, Pretty much every single company does this, When you purchase anything in the UK your lead to believe its only got a 1 year warranty on it.

 

[slh28]

This is a bit harsh to be fair, Pretty much every single company does this, When you purchase anything in the UK your lead to believe its only got a 1 year warranty on it.

Yeah but Apple are pretty pushy with those Applecare warranties. I was asked at least 3 times and almost laughed at in the end when I said I didn't want Applecare with a MBA purchase. It's pretty much the same as PPI mis-selling IMO and the EU are quite rightly looking into it.

 

[SalaSSin]

This is a bit harsh to be fair, Pretty much every single company does this, When you purchase anything in the UK your lead to believe its only got a 1 year warranty on it.

In Belgium I honestly only know about Apple & crooked car dealers giving less warranty than legally obliged.

 

[Skidmarksdeluxe]

You'd think Apple being a reputable company would play by the rules. Just goes to show how little they feel. If they do this without batting an eye, what about the rest?

 

[Burty117]

Yeah but Apple are pretty pushy with those Applecare warranties. I was asked at least 3 times and almost laughed at in the end when I said I didn't want Applecare with a MBA purchase. It's pretty much the same as PPI mis-selling IMO and the EU are quite rightly looking into it.

No No, don't get me wrong, they should be definitely looking into it, I'm just saying, If I walk into the Bose store in London, they try to get you to buy extra warranty and lead you to believe (sometimes just downright lie) that you only have 1 year, PC world, Curry's and the like are all guilty of it.

Only shop I've walked into that actually abides by this law is John Lewis.

 

[Guest]

The past 4/10 Techspot news articles were about Apple. That's nearly half. Might as well rename the site AppleSpot.