Bad image error

By Zydrate
Aug 18, 2015
  1. So I know many people have had this problem and have posted what they have done to fix it, but I still can't get rid of this. anytime I open anything I get a pop up, for example, this is what I get when opening chrome
    "chrome.exe- Bad Image
    C:\PROGRA~3\(2039C~1\roca.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original instillation media or contact your system administrator or the software vendor for support"
    I get this every time I open anything, and about 15 pop ups anytime I start my computer. it's driving me crazy. if anyone has any idea what I should do that would be amazing!
  2. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
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