Black screen after login with mouse

By GrimReaper307
Feb 15, 2015
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  1. Hello

    I have a big problem couldnt find any solution online

    I laptop was configuring updates
    I get mad when it do that

    so I turned it off

    when I turn it back on I get a black screen after login
    and a mouse crusor and I can move it

    tried repair format nothing worked
    on format I choose the language and press install now
    and it stays at setup is starting

    try task manager also didnt work

    what can I do
  2. bazz2004

    bazz2004 TS Evangelist Posts: 1,585   +250

    I rather think that you have completely screwed up Windows and will need to reinstall it. I'm sure that you will be more patient when Windows updates next appear but I agree that they are a pain.
    Cobalt006 likes this.
  3. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +242

    I am in total agreement with Bazz 2004. You have crashed windows. Your best bet is a fresh install of your OS.

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