Im not sure if this is the right forum for this. My apologies if it isn't.
My son has a Dell Laptop running XP that has developed the "Blue Screen" Problem on startup. It cycles through the Windows screen with the scrolling bar at the bottom with no problems. After that, I get an error:
STOP: c000021a {Fatal System Error}
The Windows Logon Process system process termintated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).
The system has been shut down.
Any ideas as to what might be wrong? Or what to try? Any help would be appreciated.
My son has a Dell Laptop running XP that has developed the "Blue Screen" Problem on startup. It cycles through the Windows screen with the scrolling bar at the bottom with no problems. After that, I get an error:
STOP: c000021a {Fatal System Error}
The Windows Logon Process system process termintated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).
The system has been shut down.
Any ideas as to what might be wrong? Or what to try? Any help would be appreciated.