Blue screen on Windows 7 64-bit

By majansen70 · 4 replies
May 31, 2010
  1. since a couple of days i get bleu screens in windows 7 64 bits.

    this is the error code
    "De bugcontrole is 0x0000000a (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff80002ad0410). Er is een dump opgeslagen in: C:\Windows\MEMORY.DMP. Rapport-id: 053110-10046-01"

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Your issue is with memory corruption. Therefore run the free and completely safe memtest86+ on your RAM.

    See the link below and follow the instructions. There is a newer version than what is listed but either one should work. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    * Get back to us with the results.
  3. majansen70

    majansen70 TS Rookie Topic Starter

    I get errors is test 5 & 7 in different phases.
    Do this means me memmory is corrupt and that i must bay a new one
  4. Archean

    Archean TechSpot Paladin Posts: 5,690   +96

    Unfortunately that is very true majansen70, you may be in luck if these RAM modules are still in warranty period, then you can RMA them for replacement.

    Lastly, just an observation/clarification, have you ran memtest on individual modules as suggested by Route?
  5. majansen70

    majansen70 TS Rookie Topic Starter

    thanks for the help and info
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