Bluescreen  BCCode:1000007e

By plasticpiece
Aug 27, 2009
  1. BSOD BCCode:1000007e

    Hello gentlemen:

    My friend who lives in another state just bought a new HP laptop not more than 2 weeks ago. I think it was triggered through some kind of update but she doesn't remember what kind it was. She emailed me the error dump. Any help would be appreciated.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF800020783B1
    BCP3: FFFFFA60021FC7D8
    BCP4: FFFFFA60021FC1B0
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:

    If you need those files to assist, I'll have to carefully step her through the process.
  2. nonreflexabilit

    nonreflexabilit TS Rookie Posts: 43

    i bought a sony vaio laptop with vista and i receive the same error message. it happens at random times but in the 48 hours its been opened ive gotten that bsod 3 times.
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