Bluescreen - kernel_data_inpage_error

[Deedee123]

Pretty much know nothing about computers so bear with me. Over the past few months my computer has been crashing and showing this blue screen message.

Make: Toshiba
Age: Less than a year old

I don't know what the blue screen page said or how to find out. Please can someone help me I am completely desperate.

Checked minidump folder to post those here but there was nothing in it

 

[Tmagic650]

Could be a memory or hard drive problem. Are you sure there are no files with a .dmp extension in folder C:\windows\minidump? BSOD's produce minidump files. If you see any files in the minidump folder, select all of them and right-click selecting send to a compressed(zipped)folder. Upload that folder as a file here

 

[Deedee123]

Nope nothing in there

 

[Tmagic650]

Okay on to the hard drive and memory tests...

 

[Deedee123]

How? Also computer blue screened again. After I finally got it back on this message popped up.
Disk0
Your HDD has the SMART Predict Failure function which monitors the HDD operating status. Your HDD is experiencing a problem and SMART monitoring software predicts that the HDD will fail. Toshiba strongly recommends you create a back-up for your HDD data. Then contact an authorized service provider in order to check your drive and purchase a new replacement drive if necessary.

 

[Tmagic650]

You are going to have to replace that hard drive ASAP!

 

[Deedee123]

My laptop is new. It should not need a hard drive to be replaced

 

[Tmagic650]

If it is new enough to still be under warranty, have the hard drive replaced under that warranty. Take my word for it... IT IS BAD!