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Bluescreen on windows vista Bccode 3b

By Triniking17
Jul 10, 2010
  1. Well I am using an Alienware Aurora and it locks up/freezes/crashes and I get the BSOD (bluescreen) a lot everyday. I'm clueless to what the problem might be. I seem to have all the necessary windows updates and drivers. Any help or suggestions would be greatly appreciated!!!

    Here are the error details:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.
    Locale ID: 11273

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80002C80B4C
    BCP3: FFFFF88008A4F150
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:


    Version 6.1.7600 Build 7600

    System Type x64-based PC

    Processor Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, 2668 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date Alienware A09, 28/10/2009

    SMBIOS Version 2.5

    Windows Directory C:\Windows

    System Directory C:\Windows\system32

    Boot Device \Device\HarddiskVolume2

    Installed Physical Memory (RAM) 9.00 GB

    Total Physical Memory 5.99 GB
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    0x3B errors often have to do with video drivers. Have you updated them? The following steps have helped a lot of people:

    1. Download Driver Cleaner Pro or Driver Sweeper (both have free versions; make sure the version will work with your OS) to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Cleaner Pro or Driver Sweeper but ONLY for the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay.

    4. Reboot and install new video card drivers.
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