I bought the computer from my tattoo artist and got a fair deal on it. Its brand new and everything is fine but the finger print scanner wont work and sometimes a window pops up about not having a genuine copy of windows, it also came with the start up disks but I cant figure out how to restore it to just the way it should be when you buy it. Long story short im not extremely tech savvy and I would like to just revamp the computer. Get the correct software installed, copy of windows, the whole nine yards. How would I go about doing that so in my case I would have the perfect computer? Its going to be used mostly for games and music. Have 500 gb also.
Bought a new windows latitude e6430 but it doesnt have all it needs
- Thread starter Jakob1331
- Start date
tipstir
Posts: 2,873 +206
Yes in your case you need to make sure you had all of the disc to restore the system as you would have received it new with all the correct drivers an etc. Check with DELL to make sure you have all what you need. This model you have is there business line so built to stand the extreme work force pounding. Heavier but still very good laptop.
Cobalt006
Posts: 1,808 +250
Here is dells support page. This may help you .If not type your make and model and service number. In the main support page. It should then give you information for your model, On how to reset the computer to Factory restore of the operating system.
www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?&docid=DSN_336966&isLegacy=true#Issue3
www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?&docid=DSN_336966&isLegacy=true#Issue3
Dell_BabitaG
Posts: 58 +3
Hi Jakob1331,
Dell systems are shipped with Factory Image Restore Partitions and you can reformat your computer to its default settings. However, all saved data would be lost and you must backup all important data on an external storage device prior to reformatting the computer. Since you have not mentioned the version of windows on your computer, the links for Factory Restore/Windows Install provided below is for Windows 7.
You may find useful information by clicking on the links below.
Genuine Windows FAQs: http://dell.to/13DpZj7
DigitalPersona Fingerprint Suite FAQs: http://dell.to/1bghyQF
Product Support for Latitude E6430 (Drivers & Manuals): [FONT=Arial]http://dell.to/15Ijcn7[/FONT]
My Dell Downloads FAQs : [FONT=Arial]http://dell.to/ZJiBkI[/FONT]
How to Restore your Computer to Factory Settings on Windows 7: [FONT=Arial]http://dell.to/12PHD5J[/FONT]
Windows 7 Re-installation: [FONT=Arial]http://dell.to/15MYHsz[/FONT]
Please let us know if further help is needed. We would be happy to help.
[FONT=Calibri]Thanks and regards,
Babita G
#iworkforDell [/FONT]
For easy access to drivers, manuals and product updates, please visit our Support Site[FONT=Calibri] .[/FONT]
Dell systems are shipped with Factory Image Restore Partitions and you can reformat your computer to its default settings. However, all saved data would be lost and you must backup all important data on an external storage device prior to reformatting the computer. Since you have not mentioned the version of windows on your computer, the links for Factory Restore/Windows Install provided below is for Windows 7.
You may find useful information by clicking on the links below.
Genuine Windows FAQs: http://dell.to/13DpZj7
DigitalPersona Fingerprint Suite FAQs: http://dell.to/1bghyQF
Product Support for Latitude E6430 (Drivers & Manuals): [FONT=Arial]http://dell.to/15Ijcn7[/FONT]
My Dell Downloads FAQs : [FONT=Arial]http://dell.to/ZJiBkI[/FONT]
How to Restore your Computer to Factory Settings on Windows 7: [FONT=Arial]http://dell.to/12PHD5J[/FONT]
Windows 7 Re-installation: [FONT=Arial]http://dell.to/15MYHsz[/FONT]
Please let us know if further help is needed. We would be happy to help.
[FONT=Calibri]Thanks and regards,
Babita G
#iworkforDell [/FONT]
For easy access to drivers, manuals and product updates, please visit our Support Site[FONT=Calibri] .[/FONT]
Cobalt006
Posts: 1,808 +250
I would think he would need to have the disk first. He was asking where to get it. There should be a restore partition on his laptop. That will set it back to factory condition
Dell_BabitaG
Posts: 58 +3
Hi Jakob1331,
We hope the links were helpful in resolving the issue you were facing with your computer. Unfortunately. we have not received any feedback from you in this regard. Please reply if you have further queries.[FONT=Arial][/FONT]
[FONT=Arial]Thanks and regards,
Babita G
#iworkforDell [/FONT]
[FONT=Arial]For easy access to drivers, manuals and product updates, please visit our Support Site .[/FONT]
We hope the links were helpful in resolving the issue you were facing with your computer. Unfortunately. we have not received any feedback from you in this regard. Please reply if you have further queries.[FONT=Arial][/FONT]
[FONT=Arial]Thanks and regards,
Babita G
#iworkforDell [/FONT]
[FONT=Arial]For easy access to drivers, manuals and product updates, please visit our Support Site .[/FONT]
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