BSOD after installing Windows updates

By fortmillteacher ยท 4 replies
Aug 26, 2009
  1. Hi y'all,
    This is my first post so please be patient. This morning I brought up my system and it immediately gave me the blue screen of death. After looking over it in safe mode, I could not figure it out. I used the last restore point which was when I installed a few Windows updates. The restore point worked. A few hours later I installed the updates again and the BSOD appeared again. HELP! Is the rule here to just not install the Windows updates?

    Below is the messages report and my system information. Thanks in advance!

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)

    Extra information about the problem
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF800021CDB81
    BCP3: FFFFFA6002CE9798
    BCP4: FFFFFA6002CE9170
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1
    Server information: bc2e8cc9-831f-49e5-839e-f0491099c708

    System Information:

    Processor 2.0GHz Intel Core 2 Quad Core Q9000
    Memory 6GB, 800MHz DDR2
    Hard drive 500GB 7,200rpm
    Chipset Mobile Intel PM45 Express Chipset
    Graphics 1GB ATI Mobility Radeon HD 4650
    Operating system Windows Vista Premium (64-bit)
  2. Yonniman

    Yonniman TS Rookie

    Go into safe mode, uninstall the updates from last night, and disable automatic update for a while until this problem is fixed
  3. Needhelp16

    Needhelp16 TS Rookie

    Same Issue

    Just had the same thing happen to me. Windows updated. Almost the same BCP Codes as you. But my problem is I can not open Windows Update. It just does not open. Even in safe mode. Well hope someone can help us both out.
  4. Kaorichan2002

    Kaorichan2002 TS Rookie Posts: 88

    Samething happened here... i just restored it from 8-22-09 I miss iTunes. All updates after the 24th are crashers.
  5. easethepain

    easethepain TS Rookie Posts: 16

    Hi All
    i think what we need to know, is the blue screen showing a stop error ? if so we need to know the 0x0000000 number that you see which refers. sounds like the report you have is the microsoft mini dump microsoft will receive if you choose to send an error report, this is too complicated to work out also in some cases the patches MS send out can cause issues becuase of other software you may have running that conflicts and if there is a known issue with the patch or update it will be documented on mirosoft webiste did you install a number of updates or just one if you do one at a time you can figure out which update caused the issue to narrow down the solution suggest removing updates and try this need to expand a bit more as to what happens may be able to figure it out.

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