BSOD, can't access safe mode, won't system restore

[blockhead3]

I have a dell inspiron, Win 7 x64 laptop.

I recently downloaded the program: 'iiusage 2.3' a tool to help analyse internet usage and quota. Immediately when it installed, the computer bluescreened. Whenever it loads, it bluescreens after the mainscreen and immediately goes to start-up restore. Can not enter safe mode.

Start-up repair can not fix the problem and gives the following problem details
problem event name: startupRepairOffline
Problem signature 1 - 6.1.7600.16385
Problem signature 2 - 6.1.7600.16385
Problem signature 3 - unknown
Problem signature 4 - 21200462
Problem signature 5 - AutoFailover
Problem signature 6 - 21
Problem signature 7 - 0x109
OS version - 6.1.7600.2.0.0.256.1
Locale ID - 1033


I have tried to system restore to a point a few weeks before this happened and this does not fix it and it loads and goes straight to startup repair.

Windows Memory diagnostic does not find anything.


do i have to restore to factory settings (not desired - as i will lose all programs + files) or is there a way to fix this?

Also:
Startup Repair diagnosis and repair log

Number of repair attempts: 22
Session details
system disk = \device\harddisk0
windows directory = C=\Windows
AutoChk Run = 0
Number of root causes = 1

Test performed
Name: check for updates
result: completed successfully. Error code = 0x0
Time taken = 0 ms

Test
System disk test
Result: Completed successfully. Error code = 0x0
time taken 0ms

Disk failure diagnosis
completed successfuly error code = 0x0
time taken = 140ms

disk metadata test
completed successfuly, error code = 0x0
time taken 31ms

target OS test
completed suuccessfully Error code = 0x0
time taken 156ms

Volume content check
Completed successfully Error code = 0x0
time taken 297ms

Boot manager diagnosis
completed succesfully error code = 0x0
time taken = 0ms

System voot log diagnosis
completed successfully error code = 0x0
time taken 0ms

Event log diagnosis
completed succesfully erro code = 0x0
time taken 15ms

internal state check
completed succesfully erro code = 0x0
time taken = 78ms

Root cause found
Startup repair has tried several times but still cannot determine the cause of the problem

 

[Route44]

If you have another system or have a friend who has a system then slave your hard drive into that system and see if you can access the hard drive and clear that software out. You may need to do a Windows Repair. Do you have your Windows OS disk?

 

[blockhead3]

I have tried windows repair and it does not fix it.
System restore to a previous date does not work.

I ran system diagnostics> Cannot boot the OS > SATA disk seek test
error code 0F00: 133C msg disk - no suitable disk medium
present

if anyone else could help it would be much appreciated.

 

[Anvil31]

Did you try loading the cd drive frist from the BIOS and doing a hard drive wipe and installing a new OS in the process, and also do you have a video card?