BSOD new laptop

By tomy888 ยท 4 replies
Feb 10, 2013
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  1. Hello guys, I bought new Acer Asprire V3-771G laptop week ago. But I getting a bsod about 5 times a day. Tested RAMs with mestest86+. Checked Hard disk with Hard Disk Sentinel Professional 3.30, everything looks ok. Tried to update all drivers, BIOS, rewrite windows, no help here. I am using microsoft security essentials. Any ideas?

    Problem signature:
    Problem Event Name:BlueScreen
    OS Version:6.1.7601.
    Locale ID:1033

    Additional information about the problem:
    BCP4:FFFFFA8009903010 (P.S. other time BCP4 was FFFFFA800EB0E810)
    OS Version:6_1_7601
    Service Pack:1_0

    Files that help describe the problem:

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    Attached Files:

  2. tomy888

    tomy888 TS Rookie Topic Starter

    Extra info: before some updates all BSODs were about ntoskrnl.exe+7efc0. After updates it is caused by address ntoskrnl.exe+705c0
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Caused by a bad or improperly set up driver. Are there any yellow exclamation points in the device manager? Have all the Windows updates including all optional ones been applied?
  4. tomy888

    tomy888 TS Rookie Topic Starter

    There are not yellow exclamation points in the device manager. And yes all Windows updates been applied.
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Can you return it back to where you bought it to have them fix it?

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