Our Home computer started to produce a blue screen of death on shutdown. Note that this only occurs on shutdown. The computer works fine otherwise, unfortunately we have to keep it on standby as it will not shut down properly.
I followed all the steps on the error reporting page:
- Install latest updates
- Run in safe mode
- System restore
- Event viewer
- Uninstall any recently installed software
Error code 1000007e, parameter1 c0000005, parameter2 8063607c, parameter3 a5953bd0, parameter4 a59538cc.
Attached is the minidump
I followed all the steps on the error reporting page:
- Install latest updates
- Run in safe mode
- System restore
- Event viewer
- Uninstall any recently installed software
Error code 1000007e, parameter1 c0000005, parameter2 8063607c, parameter3 a5953bd0, parameter4 a59538cc.
Attached is the minidump