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BSOD stop code 0x0000007B

  1. About 4 days ago, my computer was hit with a blue screen of death that had the following stop message:
    *** STOP: 0x0000007B (0xFFFFF88009A9928, 0xFFFFFFFFC000000D,0x0000000000000000,
    After a ton of late night research and unsuccessful troubleshooting, I finally just removed the hard drive from my HP G7 Pavilion and extracted all valuable user files with a SATA/USB adapter. I then plugged the hard drive back into the laptop and used system recovery to bring it back to factory settings. The BSOD is finally gone now, but I was told that the stop error message above suggests defective RAM sticks. How would I conduct a MEMTEST to find out if my RAM needs to be replaced? Any advice would be greatly appreciated!! :)
  2. bluebob951

    bluebob951 TS Member Posts: 57

    Right here, I would run it a few times to check for errors, just go to the free download on the left.
  3. Route44

    Route44 TechSpot Ambassador Posts: 11,974   +74

    This may or may not be helpful at this time:

    1. Go to www.memtest.org and download the latest ISO version which is 4.20. It is free and perfectly safe.

    2. Burn ISO to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.

    There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes (not hours; this test is not measured by hours); the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.

    * Get back to us with the results.

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