Hi all.
I've got a BSOD, was working in Word and the PC just rebooted, lost my info, don't want this to happen again...
After reboot a windows with this info appeared:
WinDbg Log:
WhoCrashed Pro 3.0.1 Log:
OS: Windows 7
Hardware: MSI Notebook
Any help or suggestion is more that welcome, waiting for a reply.
Thank you
I've got a BSOD, was working in Word and the PC just rebooted, lost my info, don't want this to happen again...
After reboot a windows with this info appeared:
Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1048
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 86F31024
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\051111-41948-01.dmp
d:\Users\User\AppData\Local\Temp\WER-55442-0.sysdata.xml
Read our privacy statement online:
hXXp://go.microsoft.c0m/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
WinDbg Log:
Code:
ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
FAULTING_MODULE: 82244000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
89a17cc4 82315bad 86f31008 823adc68 823adc60 nt+0x32490b
89a17ce4 823169d7 823adc60 86f31008 823adc90 nt+0xd1bad
89a17d00 822c1aab 823adc60 00000000 846df020 nt+0xd29d7
89a17d50 8244df5e 00000001 aed3fe3f 00000000 nt+0x7daab
89a17d90 822f5219 822c199e 00000001 00000000 nt+0x209f5e
00000000 00000000 00000000 00000000 00000000 nt+0xb1219
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
WhoCrashed Pro 3.0.1 Log:
Code:
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Wed 11.05.2011 06:53:13 GMT your computer crashed
crash dump file: C:\Windows\Minidump\051111-41948-01.dmp
uptime: 00:00:27
This was probably caused by the following module: ntoskrnl.exe (nt+0x32490B)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF86F31024, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
OS: Windows 7
Hardware: MSI Notebook
Any help or suggestion is more that welcome, waiting for a reply.
Thank you