BSOD when Photoshopping, and now browsing

[Lana.]

Here is one while photoshop was opened, crashed right after it, ugh

 

[Tmagic650]

Replace the video card...

 

[Lana.]

so youre saying its hardware problem? and its just simply stuffed?

 

[Lana.]

great, faulty graphics card.

 

[Tmagic650]

Yes, from all we have tried, replacing the video card is the next step

 

[Lana.]

Ah well, thanks for the help anyway

 

[Lana.]

A very odd and interesting problem has occurred. No longer do I experience BSOD's when using photoshop, this has cleared up out of the blue. But a NEW problem has arisen where when I plug in my headphones in the jack both the speakers and headphones have music playing through them. Also the message that pops up when I plug in the jack previously does not come up. What do I do?

 

[Lana.]

also, my Fn F11 and 12 for volume up or down wont work.. and F10 for mute. Nor does my F2 for wifi work.

 

[Tmagic650]

You may have a virus or other malware infection now

 

[Lana.]

did a check with spybot search and destroy, im clean

 

[Tmagic650]

What antivirus do you have installed? Try this temp file program:
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

Spybot is old and not very effective these days. It is not an antivirus program either

 

[Lana.]

I downloaded AVG and used that temp file cleaner. After I scanned my computer it found 1 virus. I cleared it up and everything's back to normal. Thanks so much Tmagic650!! Really, thank you (y)

 

[Tmagic650]

Good work Lana! You are very welcome

 

[Lana.]

Hey guys, on an unrelated note to the discussions above I wanted to address something which isn't an issue but a slight concern; my hard drive. It appears to make grumbling sounds when I open up programs such as itunes, windows media player, even browsing through folders ie: downloads, my documents. I doubt this is normal, so should I be worried? and maybe ship my laptop for a replacement? Does it mean faulty hardware?

 

[Mark56]

Hi Lana, it is most likely that your hard drive is quite simply wearing out. Your prime concern shoud be to make sure you have all your important data backed up to an external source, and external hard drive or DVD's, just in case the drive suddenly fails.

Noise from a hard drive that you have not heard before is a clear sign that the machanics of the drive are wearing out so a replacement would be advisable. While the drive is still working you will save a lot of time by cloning it to an external hard drive, then when a new drive is fitted you can simply copy it all back.

Here are a selection of free programs for Drive Cloning and a tutorial.
EaseUS Disk Copy
Paragon Backup & Recovery 2012 Free
DriveImage XML
Clonezilla Live
XXXClone
Bleepingcomputer cloning guide

 

[Lana.]

Thank you for that also the noise isn't new, its the same noise the HD makes when I close the CD drive in, just when im opening programs as well... but definitely for all my files ill be backing it up

 

[Mark56]

You're welcome. Although the noise is not new I'd suspect it wasn't always like that so it is likely it will get worse and could one day fail completely. I would replace the drive as soon as you can before it fails, which it quite likely will.