Inactive Cannot access Windows 2000 task manager

[skopalb]

My aunts computer is odd. I cannot access msconfig nor task manager. Attached is the hijack this log.

Any help would be greatly appreciated.

 

[Broni]

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

 

[skopalb]

As requested.

I ran a virus scan with AVG free edition. It did not discover anything.

The guide was conflicted on the attach report. I have left it off just in case.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4322

Windows 5.0.2195 Service Pack 4
Internet Explorer 6.0.2800.1106

7/17/2010 6:36:07 AM
mbam-log-2010-07-17 (06-36-07).txt

Scan type: Quick scan
Objects scanned: 113561
Time elapsed: 18 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

-------------------------------------------------------------------------------------------------

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-07-18 03:14:04
Windows 5.0.2195 Service Pack 4
Running: gmer.exe; Driver: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ugtdifow.sys


---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\Explorer.EXE [KERNEL32.DLL!CreateProcessW] [4AD84C9A] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\Explorer.EXE [KERNEL32.DLL!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\Explorer.EXE [KERNEL32.DLL!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\Explorer.EXE [KERNEL32.DLL!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\Explorer.EXE [KERNEL32.DLL!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\ADVAPI32.DLL [KERNEL32.dll!LoadLibraryExW] [732E7955] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\ADVAPI32.DLL [KERNEL32.dll!CreateProcessA] [4AD84AE3] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\ADVAPI32.DLL [KERNEL32.dll!CreateProcessW] [4AD84C9A] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\ADVAPI32.DLL [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\ADVAPI32.DLL [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\ADVAPI32.DLL [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\ADVAPI32.DLL [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\RPCRT4.dll [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\RPCRT4.dll [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\GDI32.DLL [KERNEL32.dll!LoadLibraryExW] [732E7955] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\GDI32.DLL [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\GDI32.DLL [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\GDI32.DLL [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\GDI32.DLL [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USER32.dll [KERNEL32.dll!LoadLibraryExW] [732E7955] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USER32.dll [KERNEL32.dll!CreateProcessW] [4AD84C9A] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USER32.dll [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USER32.dll [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USER32.dll [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHLWAPI.DLL [KERNEL32.dll!LoadLibraryExA] [732E78DE] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHLWAPI.DLL [KERNEL32.dll!LoadLibraryExW] [732E7955] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHLWAPI.DLL [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHLWAPI.DLL [KERNEL32.dll!CreateProcessA] [4AD84AE3] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHLWAPI.DLL [KERNEL32.dll!CreateProcessW] [4AD84C9A] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHLWAPI.DLL [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHLWAPI.DLL [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHLWAPI.DLL [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\msvcrt.dll [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\msvcrt.dll [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\msvcrt.dll [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\msvcrt.dll [KERNEL32.dll!CreateProcessA] [4AD84AE3] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\msvcrt.dll [KERNEL32.dll!CreateProcessW] [4AD84C9A] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExW] [732E7955] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHELL32.dll [KERNEL32.dll!CreateProcessW] [4AD84C9A] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHELL32.dll [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\SHELL32.dll [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\OLE32.DLL [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\OLE32.DLL [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\OLE32.DLL [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\OLE32.DLL [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\OLE32.DLL [KERNEL32.dll!LoadLibraryExW] [732E7955] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\OLE32.DLL [KERNEL32.dll!CreateProcessW] [4AD84C9A] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\NETAPI32.DLL [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\NETAPI32.DLL [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\NETAPI32.DLL [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\Secur32.dll [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\Secur32.dll [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\Secur32.dll [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WS2_32.DLL [KERNEL32.DLL!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WS2_32.DLL [KERNEL32.DLL!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WS2_32.DLL [KERNEL32.DLL!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WS2HELP.DLL [KERNEL32.DLL!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WS2HELP.DLL [KERNEL32.DLL!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WS2HELP.DLL [KERNEL32.DLL!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USERENV.DLL [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USERENV.DLL [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USERENV.DLL [KERNEL32.dll!LoadLibraryExW] [732E7955] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USERENV.DLL [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USERENV.DLL [KERNEL32.dll!CreateProcessW] [4AD84C9A] C:\WINNT\AppPatch\AcLayers.DLL (Windows 2000 Shim Accessory DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\USERENV.DLL [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WININET.DLL [KERNEL32.dll!LoadLibraryW] [732E786F] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WININET.DLL [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WININET.DLL [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\WININET.DLL [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\CRYPT32.dll [KERNEL32.dll!GetProcAddress] [732E771E] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\CRYPT32.dll [KERNEL32.dll!LoadLibraryA] [732E7800] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\CRYPT32.dll [KERNEL32.dll!LoadLibraryExW] [732E7955] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\CRYPT32.dll [KERNEL32.dll!LoadLibraryExA] [732E78DE] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)
IAT C:\WINNT\Explorer.EXE[340] @ C:\WINNT\system32\CRYPT32.dll [KERNEL32.dll!FreeLibrary] [732E7A04] C:\WINNT\system32\shim.dll (Shim Engine DLL/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----


-------------------------------------------------------------------------------------

I hit the post size limit so I took a log off.

 

[Broni]

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt"

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[skopalb]

Task manager is now accessable.

Does this report below specify what kind of bug it was?

ComboFix 10-07-16.02 - Administrator 07/18/2010 4:35.1.1 - x86
Microsoft Windows 2000 Professional 5.0.2195.4.1252.1.1033.18.511.264 [GMT -7:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Common Files\Uninstall
c:\winnt\Web\default.htt

.
((((((((((((((((((((((((( Files Created from 2010-06-18 to 2010-07-18 )))))))))))))))))))))))))))))))
.

2010-07-18 10:27 . 2010-07-18 10:27 16384 ----atw- c:\winnt\system32\Perflib_Perfdata_348.dat
2010-07-17 13:24 . 2010-07-17 13:24 3951968 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avguires.dll
2010-07-17 13:24 . 2010-07-17 13:24 2448224 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avguiadv.dll
2010-07-17 13:24 . 2010-07-17 13:24 4093792 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgui.exe
2010-07-17 13:24 . 2010-07-17 13:24 2065760 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgtray.exe
2010-07-17 13:24 . 2010-07-17 13:24 1278304 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgfrw.exe
2010-07-17 13:24 . 2010-07-17 13:24 1247584 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgabout.dll
2010-07-17 13:10 . 2010-07-17 13:10 29512 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgmfx86.sys
2010-07-17 13:10 . 2010-07-17 13:10 242896 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgtdix.sys
2010-07-17 13:10 . 2010-07-17 13:10 216200 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgldx86.sys
2010-07-17 13:09 . 2010-07-17 13:09 12536 ----a-w- c:\winnt\system32\avgrsstx.dll
2010-07-17 13:04 . 2010-07-17 13:04 1038688 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe
2010-07-17 13:04 . 2010-07-17 13:04 813336 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avginet.dll
2010-07-17 13:04 . 2010-07-17 13:04 624920 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgiproxy.exe
2010-07-17 13:04 . 2010-07-17 13:04 1690464 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll
2010-07-17 12:18 . 2010-07-17 12:18 -------- d-----w- c:\program files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-07-18 11:39 . 2009-06-09 21:49 -------- d-----w- c:\documents and settings\Administrator\Application Data\DNA
2010-07-18 10:19 . 2009-06-09 21:49 -------- d-----w- c:\program files\DNA
2010-07-17 13:10 . 2010-04-26 16:53 243024 ----a-w- c:\winnt\system32\drivers\avgtdix.sys
2010-07-17 13:09 . 2010-04-26 16:53 29584 ----a-w- c:\winnt\system32\drivers\avgmfx86.sys
2010-07-17 13:06 . 2010-04-26 16:53 216400 ----a-w- c:\winnt\system32\drivers\avgldx86.sys
2010-07-17 13:04 . 2010-04-26 19:18 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-07-17 13:01 . 2009-12-19 03:51 -------- d---a-w- c:\documents and settings\All Users\Application Data\avg9
2010-06-12 20:02 . 2010-06-12 20:02 664 ----a-w- c:\winnt\system32\d3d9caps.dat
2010-05-03 08:17 . 2001-05-08 12:00 1650448 ----a-w- c:\winnt\system32\WIN32K.SYS
2010-04-29 22:39 . 2010-04-26 19:18 38224 ----a-w- c:\winnt\system32\drivers\mbamswissarmy.sys
2010-04-29 22:39 . 2010-04-26 19:18 19288 ----a-w- c:\winnt\system32\drivers\mbam.sys
2010-04-26 16:53 . 2010-04-26 16:53 52872 ----a-w- c:\winnt\system32\drivers\avgrkx86.sys
2010-04-26 16:48 . 2010-04-26 16:48 50968 ----a-w- c:\winnt\system32\avgfwdx.dll
2010-04-26 16:48 . 2010-04-26 16:48 30104 ----a-w- c:\winnt\system32\drivers\avgfwdx.sys
2007-03-21 22:28 . 2007-03-21 22:28 21952 ---h--w- c:\program files\folder.htt
.

------- Sigcheck -------

[-] 2002-11-27 03:03 . 36678803A8030EE9A771935CFC1848BD . 52224 . . [ERROR: 0x0] . . c:\winnt\system32\mspmsnsv.dll

[-] 2004-07-09 12:27 . 3120F6D2AB10CDF242EDE54052A8BE47 . 1689600 . . [ERROR: 0x0] . . c:\winnt\system32\d3d9.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-22 68856]
"BitTorrent DNA"="c:\program files\DNA\btdna.exe" [2009-11-12 323392]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Synchronization Manager"="mobsync.exe" [2003-06-19 111376]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2005-10-18 278528]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-25 155648]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-07-17 2065760]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"^SetupICWDesktop"="c:\program files\Internet Explorer\Connection Wizard\icwconn1.exe" [2003-06-19 186640]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 40048]
Adobe Reader Synchronizer.lnk - c:\program files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2006-10-23 734872]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-07-17 13:09 12536 ----a-w- c:\winnt\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"="
"
"FirewallOverride"="
"

R0 AvgRkx86;avgrkx86.sys;c:\winnt\system32\drivers\avgrkx86.sys [4/26/2010 9:53 AM 52872]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\winnt\system32\drivers\avgldx86.sys [4/26/2010 9:53 AM 216400]
R1 AvgTdiX;AVG Network Redirector;c:\winnt\system32\drivers\avgtdix.sys [4/26/2010 9:53 AM 243024]
R2 avg9emc;AVG E-mail Scanner;c:\program files\AVG\AVG9\avgemc.exe [7/17/2010 6:06 AM 921440]
R2 avg9wd;AVG WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [7/17/2010 6:09 AM 308136]
R2 avgfws9;AVG Firewall;c:\program files\AVG\AVG9\avgfws9.exe [7/17/2010 6:06 AM 2331032]
R3 Avgfwdx;Avgfwdx;c:\winnt\system32\drivers\avgfwdx.sys [4/26/2010 9:48 AM 30104]
R3 EL90BC;3Com EtherLink XL B/C Adapter Driver;c:\winnt\system32\drivers\el90xbc5.sys [3/21/2007 7:16 AM 61712]
S3 Avgfwfd;AVG network filter service;c:\winnt\system32\drivers\avgfwdx.sys [4/26/2010 9:48 AM 30104]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: {{c95fe080-8f5d-11d2-a20b-00aa003c157a} - %SystemRoot%\web\related.htm
LSP: %SystemRoot%\system32\msafd.dll
DPF: DirectAnimation Java Classes - file://c:\winnt\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\winnt\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Administrator\Application Data\Mozilla\Firefox\Profiles\t4albw7z.default\
FF - prefs.js: browser.search.selectedEngine - Inbox Search
FF - prefs.js: browser.startup.homepage - hxxp://www.inbox.com/homepage.aspx?tbid=80229
FF - prefs.js: keyword.URL - hxxp://toolbar.inbox.com/search/dispatcher.aspx?tp=sf&tbid=80229&language=en&qkw=
FF - component: c:\program files\AVG\AVG9\Firefox\components\avgssff.dll
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-NNTray - c:\program files\Net Nanny\nnstart.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-07-18 04:42
Windows 5.0.2195 Service Pack 4 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
NNTray = c:\program files\Net Nanny\nnstart.exe?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(196)
c:\winnt\system32\wzcdlg.dll
c:\winnt\system32\WZCSAPI.DLL
.
Completion time: 2010-07-18 04:44:19
ComboFix-quarantined-files.txt 2010-07-18 11:44

Pre-Run: 13,867,048,960 bytes free
Post-Run: 13,855,838,208 bytes free

- - End Of File - - A240CEB996231642D4F26D865376C7D2

 

[Broni]

Task manager is now accessable.

Cool
I can't clearly see from Combofix log, what was the culprit.
Net Nanny leftovers maybe?


1. Please open Notepad

• Click Start , then Run
• Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=-
"FirewallOverride"=-

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:

• Combofix.txt