Hello guys, I just purchassed a laptop HP Pavilion dv6647cl Entertainment Notebook PC. After the very first thing I did, opening it from the box and setting it up, I tried to connect on the internet. I found that all Microsoft related sites refused to connect, and of course Windows Update too. I am able to connect to Google, Yahoo, and some other sites, but as I said cannot connect to Microsoft.
IE 7 shows 'website found. Loading..... but it never does. I struggled to fix this issue by going to HP support site thinking to update Ethernet drivers and so, but all in vain. I also tried to use a couple of drivers from NVIDIA's site, but it was helpless.
The other thing is that at HP Drivers and Support site my hardware does not match. For this specific model there is provided software for the hardware that is not present in my l-top. For instance bluetooth is not present in my l-top and when I downloaded the Network driver and tried to apply the update, an error message was displayed as no bluetooth device is present on the system which aborted the further installation. I also have different type of Optical Drive,... I tried to contact HP Online Support but it kept showing connecting...... without ever finishing it.
To this writing I am not in the States and also when I set up the l-top for the first time I was out of US (if it does make any difference??). I know that nothing is wrong with my ISP because I can connect another PC and the network works just fine.
I really need help in this matter.
AMD Athlon 64 x2 TK-55
Mother Board manufacturer: QUANTA, MODEL 30CF
CHIPSET: NVIDIA nForce 560 Rev.2
Graphics: NVIDIA GeForce Go 7150M
IE 7 shows 'website found. Loading..... but it never does. I struggled to fix this issue by going to HP support site thinking to update Ethernet drivers and so, but all in vain. I also tried to use a couple of drivers from NVIDIA's site, but it was helpless.
The other thing is that at HP Drivers and Support site my hardware does not match. For this specific model there is provided software for the hardware that is not present in my l-top. For instance bluetooth is not present in my l-top and when I downloaded the Network driver and tried to apply the update, an error message was displayed as no bluetooth device is present on the system which aborted the further installation. I also have different type of Optical Drive,... I tried to contact HP Online Support but it kept showing connecting...... without ever finishing it.
To this writing I am not in the States and also when I set up the l-top for the first time I was out of US (if it does make any difference??). I know that nothing is wrong with my ISP because I can connect another PC and the network works just fine.
I really need help in this matter.
AMD Athlon 64 x2 TK-55
Mother Board manufacturer: QUANTA, MODEL 30CF
CHIPSET: NVIDIA nForce 560 Rev.2
Graphics: NVIDIA GeForce Go 7150M