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Cannot connect to Internet

By Mikkayla
Aug 17, 2012
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  1. I can no longer connect to the wireless internet. I am using my smartphone as a hotspot, and my other devices and computer connect fine, so the problem is with my laptop (running windows 7 Home).
    When I run a diagnostic, it says wireless adapter problem, yet when I go to device manager and check out my wireless adapters, it says they are all working properly. I even did a system restore to two days ago when the internet was connecting fine, and it didn't help. I haven't downloaded anything, or changed anything. Networks are showing up, I just cant connect. Please help!
  2. jobeard

    jobeard TS Ambassador Posts: 10,847   +897

    suggest you connect Win/7 via a wired router to get the system networking,
    then move to a WiFi connection on that router,

    and now play with using the iPhone as a mobile hotspot.
  3. Rage_3K_Moiz

    Rage_3K_Moiz Sith Lord Posts: 5,443   +38

    Try checking your laptop manufacturer's support website for updated drivers for the wireless card in the laptop.

    It might be a known issue that was solved in one of the updates.

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