Can't burn CD-RW

[Mark Fuller]

I have a hp pavillion with both a dvd/rw and a dvd/cdrw and I cannot burn a microsoft word file to either one, the error message says that either the folder is inaccessible or that the flie name contains a / or \. My os is wxp and I am using Microsoft word 2010

 

[alexe3831]

Couple of questions, one being are you sure the disk you are trying to write to is empty? Also, have you checked in Device Manager to make sure the CD drive is not showing any errors?

Ill check back in a bit to see if you replied, but I hope I can help you resolve this problem.

 

[Mark Fuller]

The disk is a brand new cdrw and I've tried a couple of them, Everything is fine in device manager and I went to management>services and applications>services and turned on IMAPI cd burning service.

 

[alexe3831]

Did it work after enabling the IMAPI service?

~Alex

 

[Mark Fuller]

No

 

[Mark Fuller]

I solved the problem by using windows explorer to save it to the cdrw.