Inactive-A Can't get online at all with any browser, but have connection

[pg42]

Okay, reset both browsers but still had the same problem but not when wired. I removed and reinstalled the wireless adapter and now everything seems okay. I really appreciate your help with this problem, I really couldn't afford to get a new computer for my son.

 

[Broni]

Excellent

Couple more checks...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Internet Explorer users - Click on this link to open ESET OnlineScan.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the http://www.bleepstatic.com/fhost/uploads/0/esetsmartinstaller_enu.png][/url] icon on your desktop.
    [/LIST]
    [*]Check [I]"YES, I accept the Terms of Use."[/I]
    [*]Click the [b]Start[/b] button.
    [*]Accept any security warnings from your browser.[/*]
    [*]Check [I]"Enable detection of potentially unwanted applications"[/I].
    [*]Click [I]Advanced settings[/I] and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark [I]"Use custom proxy settings"[/I]
    [*]Click the [b]Start[/b] button.
    [*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    [*]When the scan completes, click [b]List Threats[/b][/*]
    [*]Click [b]Export[/b], and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    [*]Click the [b]Back[/b] button.
    [*]Click the [b]Finish[/b] button.
    [/LIST]

 

[Broni]

Still with me?

 

[Broni]

This topic is marked as abandoned and closed due to inactivity.

This member will NOT be eligible to receive any more help in malware removal forum.