Can't open iTunes, please help

By adu123
Feb 7, 2009
  1. When I try to open iTune, it said "QuickTime was not found, which is required to run iTune, please re-install iTunes, I tried to install the lastest version of Qucktime, but when I run the it, it gave me two options, either to repair iTune, or remove iTune from my computer, none of them works.. Also it mentions the installation package QuickTime.msi/iTune.msi was not found, how do I find out where they located in my computer?

    Please help, I really need my iTune.

    Thanks in advance.

  2. rev_olie

    rev_olie TS Guru Posts: 560

    It will be best to completely uninstall both Quick time and iTunes.
    Then download both iTunes ans Quick time again. IT could be possible the file was not downloaded properly.
    Then install Quick time again and then install iTunes.

    Quick time should come with iTunes and this is why this file is missing because it is a component that is downloaded with the version of quick time that comes with iTunes. If you have downloaded Quick time separately then it most probably wont work.
  3. adu123

    adu123 TS Maniac Topic Starter Posts: 278

    Thanks rev_olie! Problem solved.:D
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