Comcast technician tracking tool aims to stop wasting your time

Shawn Knight

Posts: 12,297   +120
Staff member
Scheduling a technician to install or repair Internet / cable / phone services is a royal pain. While most service providers offer an arrival window of anywhere between two and four hours or so, it's not uncommon to see the technician...

[newwindow="https://www.techspot.com/news/58905-comcast-technician-tracking-tool-aims-stop-wasting-time.html"]Read more[/newwindow]
 

S_Brideau

Posts: 65   +2
This is only new to Comcast apparently. A Quebec ISP called Videotron has been doing it for years, except for the map part. They can even call you 5 to 30 minutes prior depending on what you prefer.
 

dkbroadband

Posts: 25   +3
This is only new to Comcast apparently. A Quebec ISP called Videotron has been doing it for years, except for the map part. They can even call you 5 to 30 minutes prior depending on what you prefer.
Nicefor the customer, but I feel sorry for the tech - always being watched...