Commercial Software Registration Problem

By Alfred Bell
May 21, 2016
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  1. Brand: Acer
    RAM: More than 4GB
    OS: Windows 7
    Browser: Mozilla Firefox 45.0

    Hi, This is about registering a paid-for programme.

    Bought it, downloaded it, installed it, registered it with the website, but after boot-up, registration window comes up again, depriving me of the use of the programme. I can't keep on going online and registering it every time I boot up. A .lic "Authenticated Licence" file with the correct Registration number was found, proving that their server has indeed registered the programme. Manufacturer does not reply. How can I remove the window requesting repeated and unnecessary registration? Is the software that gets in the way in a directory or in the registry or where? How can I clear this window out of my life and begin to use what I've paid for? Any help would be much appreciated.

    Alfred.
     
  2. Cycloid Torus

    Cycloid Torus Stone age computing. Posts: 3,017   +659

    Sounds like the program website is not fully functioning- and they might be 'off for the weekend". Try again on Monday...and call them if it doesn't work.

    Best of luck.
     

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