Communication Error DVD Writer Nero

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mturbo23

Posts: 30   +0
I have recently been having problem burning DVDs and keep getting communication error messages from Nero. I have changed the DVD drive and tried different media but still I get the problems. Also tried Nero 6,7 and 8, all fail.
Any ideas of what could be causing this? Thanks...

PC Spec:
  • AMD 64 4200
  • 3GB RAM
  • Liteon DVD-RW 20x
  • Asus Motherboard
  • Radeon 9800 Pro Grpahics
  • Maxtor 250GB HDD
  • XP Pro

The log from Nero is:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 17:35:32
Nero Version: 6.6.0.12
Internal Version: 6, 6, 0, 12d
(Nero Express)
Recorder: <ATAPI DVD A DH20A1L> Version: WX11 - HA 1 TA 0 - 6.6.0.12
Adapter driver: <nvata> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <ATAPI DVD A DH20A1L >Version: WX11 - HA 1 TA 0 - 6.6.0.12
Adapter driver: <nvata> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : ATAPI DVD A DH20A1L nvata Port 1 ID 0 DMA: Off
DiskPeripheral : Maxtor 6V250F0 nvata Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
ATAPI DVD A DH20A1L E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 2047MB (2097151kB)
Memory in use : 15 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.8.2008
ISO compilation
23:35:43 #1 Text 0 File Isodoc.cpp, Line 6194
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : TRUE
Write : FALSE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

23:35:43 #2 Text 0 File Reader.cpp, Line 127
Reader running

23:35:43 #3 Text 0 File Writer.cpp, Line 122
Writer ATAPI DVD A DH20A1L running

23:35:43 #4 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

23:35:43 #5 Text 0 File Burncd.cpp, Line 3153
Turn on Disc-At-Once, using DVD media

23:35:43 #6 Text 0 File DlgWaitCD.cpp, Line 260
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2217759 (492:50.09, 4331MB)

23:35:43 #7 Text 0 File DlgWaitCD.cpp, Line 272
Write in overburning mode: NO (enabled: CD)

23:35:43 #8 Text 0 File DlgWaitCD.cpp, Line 2339
Recorder: ATAPI DVD A DH20A1L, Media type: DVD-R
Disc Manufacturer: MBI 01 - RG40
Disc Application Code: 64, Disc Physical Code: 193

23:35:43 #9 Text 0 File DlgWaitCD.cpp, Line 438
>>> Protocol of DlgWaitCD activities: <<<
=========================================

23:35:43 #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2217760 (2217760) = #2217760/492:50.10
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2217760 blocks [ATAPI DVD A DH20A1L]
--------------------------------------------------------------

23:36:05 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [ATAPI DVD A DH20A1L] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4541972480, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2217760 | lead-out | 1 | 0x41 | 0x00

23:36:05 #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

23:36:06 #13 Text 0 File Burncd.cpp, Line 4037
Cache writing successful.

23:36:06 #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

23:36:06 #15 Phase 32 File dlgbrnst.cpp, Line 1832
Simulation started at 16x (22,160 KB/s)

23:36:06 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

23:36:06 #17 Text 0 File DVDR.cpp, Line 2264
Recording mode: Sequential Recording Mode

23:36:06 #18 Text 0 File Mmc.cpp, Line 21359
Set BUFE: Seamless Link -> ON , Adapt writespeed to disc : ON

23:36:06 #19 Text 0 File DVDR.cpp, Line 2418
Start write address at LBA 0
DVD high compatibility mode: Yes

23:36:06 #20 Text 0 File Cdrdrv.cpp, Line 8438
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

23:36:09 #21 Text 0 File Cdrdrv.cpp, Line 1288
23:36:09.203 - ATAPI DVD A DH20A1L\H1 T0 : Queue again later

23:36:44 #22 SCSI -1024 File Cdrdrv.cpp, Line 1436
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x035C0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x08
Sense Qual: 0x03
CDB Data: 0x2A 0x00 0x00 0x01 0x32 0x40 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x08 0x03

23:36:44 #23 CDR -1024 File Writer.cpp, Line 311
Communication failure

23:36:44 #24 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

23:36:44 #25 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

23:36:44 #26 Text 0 File DVDR.cpp, Line 2655
EndDAO: Last written address was 78399

23:38:16 #27 Phase 34 File dlgbrnst.cpp, Line 1832
Simulation failed at 16x (22,160 KB/s)


Existing drivers:
File 'Drivers\nvata.sys': Ver=5.10.2600.0534 built by: WinDDK, size=92800 bytes, created 17/05/2005 17:45:08 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
 

kimsland

Posts: 13,806   +3
Can be a faulty DVD Drive data cable
Or the DVD Drive is not jumpered for Master (little jumper at the end of the DVD Drive)
Or the DVD drive requires a firmware update (but using the older version of Nero, I suspect not this)

Not sure why your nVidia video driver nvata.sys was mentioned
 

mturbo23

Posts: 30   +0
I forgot to say that the current drive is a SATA drive and the old unit was a IDE. Both appear to have the same problem. The drive is brand new, as I thought this was the problem.

Will try another cable and put my old drive in to see what appears in the error log. The only other thing I can think that has changed is that I upgraded the RAM from 1GB to 3GB and have installed Sony Vegas movie studio and DVD Architect.

Dont know what nvata.sys is, as I have an ATI Radeon AGP graphics card but the motherboard is an Nvidia SLI with 2 PCI Express slots.

Thanks for the help
 
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