Computer freezes (mouse and keyboard do not respond)

[Ronny2005]

Hello,

my computer freezes after desktop appears and it shows 'Found New Hardware' wizard.

previously, my computer used to restart itself after showing "Start Windows Normally Start using Network Command Prompt Start using Last Known Configuration". For this, I inserted windows xp cd, went to Recovery Console and typed 'chkdsk c: /p /r'. After doing this, pc stopped restarting and this found new hardware problem has appeared. PLEASE HELP!

Thank you.

 

[hood6558]

What hardware has it found? That could be a clue as to what's causing the problem. You may possibly have contracted a virus, so try a complete virus scan. It sounds like Windows is corrupted so start thinking about a clean install of XP .

 

[Tmagic650]

How old is this computer? What are it's complete specs?