Computer freezes (mouse and keyboard do not respond)

By Ronny2005
Sep 22, 2012
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  1. Hello,

    my computer freezes after desktop appears and it shows 'Found New Hardware' wizard.

    previously, my computer used to restart itself after showing "Start Windows Normally Start using Network Command Prompt Start using Last Known Configuration". For this, I inserted windows xp cd, went to Recovery Console and typed 'chkdsk c: /p /r'. After doing this, pc stopped restarting and this found new hardware problem has appeared. PLEASE HELP! :'(

    Thank you.
  2. hood6558

    hood6558 TS Addict Posts: 271   +67

    What hardware has it found? That could be a clue as to what's causing the problem. You may possibly have contracted a virus, so try a complete virus scan. It sounds like Windows is corrupted so start thinking about a clean install of XP .
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    How old is this computer? What are it's complete specs?

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