Solved Computer says: hard drive clusters partly damaged! Please help..

[crystin]

OTL Extras logfile created on: 1/15/2012 7:14:11 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Documents and Settings\Owner\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.94 Gb Total Physical Memory | 1.25 Gb Available Physical Memory | 64.68% Memory free
2.47 Gb Paging File | 1.90 Gb Available in Paging File | 77.06% Paging File free
Paging file location(s): C:\pagefile.sys 700 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 145.06 Gb Total Space | 111.35 Gb Free Space | 76.76% Space Free | Partition Type: NTFS
Drive D: | 3.98 Gb Total Space | 2.73 Gb Free Space | 68.44% Space Free | Partition Type: FAT32

Computer Name: STINGLE_RANCH | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"UPDATESDISABLENOTIFY" = 0
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabledxpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabledxpsp2res.dll,-22008

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabledxpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabledxpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe" = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe:*:Enabled:EasyShare -- ()
"C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe" = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater -- ()
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire -- (Lime Wire, LLC)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqgplgtupl.exe:*:Enabled:hpqgplgtupl.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgm.exe:*:Enabled:hpqusgm.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqusgh.exe:*:Enabled:hpqusgh.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\HP Software Update\hpwucli.exe" = C:\Program Files\HP\HP Software Update\hpwucli.exe:*:Enabled:hpwucli.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe" = C:\Program Files\HP\Digital Imaging\smart web printing\SmartWebPrintExe.exe:*:Enabled:smartwebprintexe.exe -- (Hewlett-Packard Co.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0008546E-DF6E-4CC1-AFD0-2CB8E16C95A2}" = Notifier
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}" = DeviceDiscovery
"{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}" = ESSPCD
"{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}" = HPProductAssistant
"{15377C3E-9655-400F-B441-E69F0A6BEAFE}" = Recovery Software Suite eMachines
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{206FD69B-F9FE-4164-81BD-D52552BC9C23}" = GearDrvs
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java(TM) 6 Update 22
"{292F0F52-B62D-4E71-921B-89A682402201}" = Toolbox
"{294A2E0E-3A0B-4D1F-8282-11DEF2040227}" = InstallIQ Updater
"{2B43252C-A1E3-4C47-927C-9F2C276D3515}" = S3GSetup
"{2CE5A2E7-3437-4CE7-BCF4-85ED6EEFF9E4}" = iTunes
"{2FB9EA69-51D4-4913-9AD5-762C034DE811}" = Status
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java(TM) 6 Update 7
"{343A1706-26A4-45EA-88CF-37CA172B0F27}" = D1600
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{38441BE7-79B0-42B8-8297-833704F949FE}" = HLPIndex
"{3CA39B0C-BA85-4D42-AC0F-1FF5F60C3353}" = OTtBPSDK
"{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}" = Microsoft Works
"{46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}" = Adobe AIR
"{48C82F7A-F100-4DAB-A310-8E18BF2159E1}" = ESSvpot
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4F677FC7-7AA8-412B-A957-F13CBE1C7331}" = ESSSONIC
"{5DCF0E4B-F8EA-4229-A0BD-5CA6D4AFB749}" = SolutionCenter
"{605A4E39-613C-4A12-B56F-DEFBE6757237}" = SHASTA
"{60FFB3E0-6D5B-4D73-AE5B-07E58B83AF0C}" = 32 Bit HP CIO Components Installer
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}" = Windows Genuine Advantage v1.3.0254.0
"{65D85050-5610-4A91-A3B1-D5C744291AD4}" = PCDADDIN
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{74DC0593-6BC6-4001-AD5F-D810AFB68D86}" = HP Update
"{76EFFC7C-17A6-479D-9E47-8E658C1695AE}" = Windows Backup Utility
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7F34A21F-2DEB-4598-BB19-611D6BD24271}" = Managed DirectX (0901)
"{81EED1A1-AE78-4B11-BE47-C6AE9F5E87F1}" = Digital Media Reader
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{87843A41-7808-4F2E-B13F-25C1E67CF2FD}" = ESShelp
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A502E38-29C9-49FA-BCFA-D727CA062589}" = ESSTOOLS
"{8C2690CF-5B74-4F93-8139-7B5644CD6A3B}" = MobileMe Control Panel
"{8E92D746-CD9F-4B90-9668-42B74C14F765}" = ESSini
"{8EE94FD8-5F52-4463-A340-185D16328158}" = WebReg
"{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting
"{90120000-001C-0409-0000-0000000FF1CE}" = Microsoft Office Access Runtime (English) 2007
"{90120000-00B2-0409-0000-0000000FF1CE}" = Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
"{91517631-A9F3-4B7C-B482-43E0068FD55A}" = ESSgui
"{94FB906A-CF42-4128-A509-D353026A607E}" = REALTEK Gigabit and Fast Ethernet NIC Driver
"{96178C0A-BAF9-4E49-A2A5-CDE76722105B}" = HP Deskjet D1600 Printer Driver Software 14.0 Rel. 6
"{999D43F4-9709-4887-9B1A-83EBB15A8370}" = VPRINTOL
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D8FEE90-0377-49A9-AEFB-525BDE549BA4}" = ESScore
"{A5B3EB8A-4071-42F0-8E8E-7A8342AA8E69}" = ESSvpaht
"{A654A805-41D9-40C7-AA46-4AF04F044D61}" = Adobe® Photoshop® Album Starter Edition 3.2
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9E27FF5-6294-46A8-B8FD-77B1DECA3021}" = Wizard101
"{AA59DDE4-B672-4621-A016-4C248204957A}" = Skype™ 5.5
"{AADAC983-FDE9-42FA-8FD9-7BB324155593}" = HLPRFO
"{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}" = HPSSupply
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{AC76BA86-7AD7-5670-0000-900000000003}" = Korean Fonts Support For Adobe Reader 9
"{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}" = ESSCDBK
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}" = CCScore
"{B6CF2967-C81E-40C0-9815-C05774FEF120}" = Skype Click to Call
"{B997C2A0-4383-41BF-B76E-9B8B7ECFB267}" = KSU
"{BB3447F6-9553-4AA9-960E-0DB5310C5779}" = GPBaseService2
"{C99DCDA4-7407-4F72-A77E-C81C551D0C4E}" = PCDHELP
"{C9B2F671-870B-43A0-8B9D-7DB30CEBD87E}" = DJ_SF_06_D1600_SW_Min
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCA1EEA3-555E-4D05-AC46-4B49C6C5D887}" = Apple Mobile Device Support
"{CD31E63D-47FD-491C-8117-CF201D0AFAB5}" = TrayApp
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware
"{D32470A1-B10C-4059-BA53-CF0486F68EBC}" = Kodak EasyShare software
"{D360FA88-17C8-4F14-B67F-13AAF9607B12}" = MarketResearch
"{D6AB1F5B-FED6-49A9-9747-327BD28FB3C7}" = COMODO Internet Security
"{DAEAFD68-BB4A-4507-A241-C8804D2EA66D}" = Apple Application Support
"{DB02F716-6275-42E9-B8D2-83BA2BF5100B}" = SFR
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{F44DA61E-720D-4E79-871F-F6E628B33242}" = OpenOffice.org 3.0
"{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}" = SKINXSDK
"{F9593CFB-D836-49BC-BFF1-0E669A411D9F}" = WIRELESS
"{FA0FF682-CC70-4C57-93CD-E276F3E7537E}" = BufferChm
"{FB08F381-6533-4108-B7DD-039E11FBC27E}" = Realtek AC'97 Audio
"{FDF9943A-3D5C-46B3-9679-586BD237DDEE}" = SKIN0001
"{FF1C31AE-0CDC-40CE-AB85-406F8B70D643}" = Bonjour
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"Adobe® Photoshop® Album Starter Edition 3.2" = Adobe® Photoshop® Album Starter Edition 3.2
"CCleaner" = CCleaner (remove only)
"CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200014F1" = Soft Data Fax Modem with SmartCP
"Comodo Dragon" = Comodo Dragon
"COMODO GeekBuddy" = COMODO GeekBuddy
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"ESET Online Scanner" = ESET Online Scanner v3
"ExtractNow_is1" = ExtractNow
"Guffinsbar Uninstall" = Guffins
"HP Imaging Device Functions" = HP Imaging Device Functions 14.0
"HP Photo Creations" = HP Photo Creations
"HP Smart Web Printing" = HP Smart Web Printing 4.60
"HP Solution Center & Imaging Support Tools" = HP Solution Center 14.0
"HPExtendedCapabilities" = HP Customer Participation Program 14.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{81EED1A1-AE78-4B11-BE47-C6AE9F5E87F1}" = Digital Media Reader
"LimeWire" = LimeWire 4.14.10
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.60.0.1800
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"PageRage Toolbar" = PageRage Toolbar
"RCA EasyRip™_is1" = RCA EasyRip™ 1.3.9.0
"Shop for HP Supplies" = Shop for HP Supplies
"VIA/S3G UniChrome Family Win2K/XP Display" = VIA/S3G Display Driver
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-2437707645-3878641263-1327713641-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 1/14/2012 9:24:45 PM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 1/14/2012 9:25:05 PM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 1/14/2012 9:29:12 PM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/14/2012 9:32:23 PM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 1/14/2012 11:55:44 PM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/14/2012 11:57:03 PM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 1/15/2012 12:05:07 AM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/15/2012 12:06:05 AM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 1/15/2012 2:42:48 AM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/15/2012 2:43:39 AM | Computer Name = STINGLE_RANCH | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

[ System Events ]
Error - 1/13/2012 2:10:35 AM | Computer Name = STINGLE_RANCH | Source = Service Control Manager | ID = 7001
Description = The DNS Client service depends on the TCP/IP Protocol Driver service
which failed to start because of the following error: %%31

Error - 1/13/2012 2:10:35 AM | Computer Name = STINGLE_RANCH | Source = Service Control Manager | ID = 7001
Description = The TCP/IP NetBIOS Helper service depends on the AFD service which
failed to start because of the following error: %%31

Error - 1/13/2012 2:10:35 AM | Computer Name = STINGLE_RANCH | Source = Service Control Manager | ID = 7001
Description = The Apple Mobile Device service depends on the TCP/IP Protocol Driver
service which failed to start because of the following error: %%31

Error - 1/13/2012 2:10:35 AM | Computer Name = STINGLE_RANCH | Source = Service Control Manager | ID = 7001
Description = The Bonjour Service service depends on the TCP/IP Protocol Driver
service which failed to start because of the following error: %%31

Error - 1/13/2012 2:10:35 AM | Computer Name = STINGLE_RANCH | Source = Service Control Manager | ID = 7001
Description = The IPSEC Services service depends on the IPSEC driver service which
failed to start because of the following error: %%31

Error - 1/13/2012 2:10:35 AM | Computer Name = STINGLE_RANCH | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
AFD AmdPPM cmdGuard cmdHlp Fips IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip
WS2IFSL

Error - 1/13/2012 2:14:55 AM | Computer Name = STINGLE_RANCH | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 1/13/2012 2:41:01 AM | Computer Name = STINGLE_RANCH | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error - 1/13/2012 2:41:38 AM | Computer Name = STINGLE_RANCH | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 1/15/2012 9:52:02 AM | Computer Name = STINGLE_RANCH | Source = Print | ID = 54
Description = Document http://www.brn4d-ads.com/CPPrintItem.asp?id=25053 was corrupted
and has been deleted. The associated driver is: HP Deskjet D1600 series.


< End of report >

 

[crystin]

Ok, I think I have posted the correct OTL logs that you requested. Let me know if I need to go back and do anything additional.

In a previous post I commented on how the computer appeared to be running as I asked my parents so I would know how things were running. Like I said, the internet was taking a super long time to load, so I suggested a restart. They did so and said it was working much better, but still a tiny bit on the slow side. I have spent about an hour and a half on the computer today and everything appears to be working just fine. I think the internet is loading fine, but I have only spent time going to Techspot.com and no other websites.

Thanks again...I will await your response.


Crystin

 

[Broni]

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  SRV - File not found [On_Demand | Stopped] -- -- (KodakCCS)
  O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
  O3 - HKU\S-1-5-21-2437707645-3878641263-1327713641-1003\..\Toolbar\WebBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
  O3 - HKU\S-1-5-21-2437707645-3878641263-1327713641-1003\..\Toolbar\WebBrowser: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No CLSID value found.
  O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html File not found
  O15 - HKU\S-1-5-21-2437707645-3878641263-1327713641-1003\..Trusted Domains: aol.com ([objects] * is out of zone range - 5)
  O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Reg Error: Key error.)
  O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
  
  :Commands
  [purity]
  [emptytemp]
  [emptyjava]
  [emptyflash]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

============================================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

==============================================================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

3. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

4. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[crystin]

incorrect log...................

 

[crystin]

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
ESET Online Scanner v3
COMODO Internet Security
```````````````````````````````
Anti-malware/Other Utilities Check:
Spybot - Search & Destroy
SUPERAntiSpyware
CCleaner (remove only)
Java(TM) 6 Update 30
Java(TM) 6 Update 7
Out of date Java installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Comodo Firewall cmdagent.exe
Comodo Firewall cfp.exe
``````````End of Log````````````

 

[Broni]

OTL log is incorrect.
You clicked on "Scan" button instead of "Fix" button.
Redo.

 

[crystin]

Farbar Service Scanner Version: 18-01-2012
Ran by Owner (administrator) on 18-01-2012 at 09:48:34
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
===========

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
cmdHlp(10) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0A000000040000000100000002000000030000000A0000000900000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

 

[Broni]

Make sure you read my previous reply.

 

[crystin]

yep, working on it now...

 

[crystin]

I'm having trouble following the OTL direction...when I click on fix, it instantly "freezes" the program. When I click somewhere on the program, it immediately says: "Not Responding"...I'm unsure what to do...

This has happened 2 times now...the first time I thought it was taking a long time, I bet I let it run for about 30 min., give or take...

 

[Broni]

Run the fix from safe mode.

 

[crystin]

All processes killed
========== OTL ==========
Service KodakCCS stopped successfully!
Service KodakCCS deleted successfully!
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
Registry value HKEY_USERS\S-1-5-21-2437707645-3878641263-1327713641-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_USERS\S-1-5-21-2437707645-3878641263-1327713641-1003\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{4982D40A-C53B-4615-B15B-B5B5E98D167C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4982D40A-C53B-4615-B15B-B5B5E98D167C}\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Google Sidewiki...\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-2437707645-3878641263-1327713641-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\aol.com\objects\ deleted successfully.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\WINDOWS\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Java cache emptied: 28865958 bytes
->Flash cache emptied: 580 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56502 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 16786 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: Owner
->Temp folder emptied: 45122255 bytes
->Temporary Internet Files folder emptied: 24113106 bytes
->Java cache emptied: 646325 bytes
->Google Chrome cache emptied: 388308717 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 120423 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 716 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 149976 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 380305 bytes
RecycleBin emptied: 378 bytes

Total Files Cleaned = 465.00 mb


[EMPTYJAVA]

User: Administrator
->Java cache emptied: 0 bytes

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: Owner
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

User: Owner
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.31.0 log created on 01182012_105644

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

 

[crystin]

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
ESET Online Scanner v3
COMODO Internet Security
```````````````````````````````
Anti-malware/Other Utilities Check:
Spybot - Search & Destroy
SUPERAntiSpyware
CCleaner (remove only)
Java(TM) 6 Update 30
Java(TM) 6 Update 7
Out of date Java installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Comodo Firewall cmdagent.exe
Comodo Firewall cfp.exe
``````````End of Log````````````

 

[crystin]

Farbar Service Scanner Version: 18-01-2012
Ran by Owner (administrator) on 18-01-2012 at 11:10:58
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
cmdHlp(10) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0A000000040000000100000002000000030000000A0000000900000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

 

[crystin]

attempting to run: TFC...when I click on start, it begins "not responding." I have attempted twice now in 'normal mode.' Wondering if I should do it in 'safe mode,' or ???

 

[Broni]

Yes, run it from safe mode.

 

[Broni]

Still with me?

 

[crystin]

Had a bad snow storm and was stuck at my house for several days (I am working on the computer at my parent's house), so I'm just now able to get back over here to finish up...

*TFC: I am having trouble getting it to work whether in normal or safe mode.

I skipped that step and ran the last scan and no log was produced...YAY!

Should I be doing anything else, or are we finally good to go???

Thanks again for all of your help...sorry it took so long to get back to you this time...


Crystin

 

[Broni]

Instead of TFC....

Download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Unselect Cookies.
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Unselect Cookies.
Click the Empty Selected button.

If you use Opera browser
Click Opera at the top and choose: Select All
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Unselect Cookies.
Click the Empty Selected button.

Click Exit on the Main menu to close the program.

============================================================

Uninstall Java(TM) 6 Update 7

==========================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[crystin]

Attempted running TFC in safe mode one more time...SUCCESS! I'm not sure what made it work this time, but it did and I have pasted the log below. yay!

Getting user folders.

Stopping running processes.

Emptying Temp folders.


User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 16786 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Owner
->Temp folder emptied: 21066325 bytes
->Temporary Internet Files folder emptied: 345611076 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 21149 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 834131 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 64639 bytes

Emptying RecycleBin. Do not interrupt.

RecycleBin emptied: 803 bytes
Process complete!

Total Files Cleaned = 351.00 mb

 

[Broni]

Very well
Read my previous reply.

 

[crystin]

For Uninstall Java(TM) 6 Update 7:

I don't see that except one, I see Java(TM) Update 30

How should I proceed for that one???

 

[Broni]

Skip that step.

 

[crystin]

will do....thanks...

 

[crystin]

Had to run OTL in safe mode...just for my own curiousity and knowledge, I'm curious why some programs won't work in 'normal' mode, but will in 'safe' mode...what's the difference??

Here is the OTL log:

All processes killed
Error: Unable to interpret <Code:> in the current context!
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 16786 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Owner
->Temp folder emptied: 30839 bytes
->Temporary Internet Files folder emptied: 1078086 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 689 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 5132 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 43928 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 1.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

User: Owner
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator
->Java cache emptied: 0 bytes

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: Owner
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.31.0 log created on 01232012_201748

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...