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Csrss.exe virus suspicion. No info offered in Task Manager or Process Explorer

By Andrew Carlson
Apr 10, 2013
  1. I suspect I havae a version of csrss that may be malware. In task manager, the User, image path name, and command line (and I suspect other useful things) are blank, and right clicking => "open file location" or "properties" both do nothing.

    I also downloaded Process explorer and it offers no description or company name where other forums discussing this topic say that their version offers Microsoft corporation in both Process Explorer and Task manager.

    I suspect this has something to do with the fact that I havent been able to open or do ANYTHING with Norton Antivirus lately but I'm not sure about that. Otherwise my system seems to be operating very well so it's kinda bizarre. Any help is always greatly appreciated =) Thakns!!
  2. Broni

    Broni Malware Annihilator Posts: 54,140   +378

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
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