I have a wireless Toshiba latpop 1 1/2 years old, running Windows 7 that I have been connecting with at my college for a year and a half with no problems. This same laptop connects to my Fios wireless at home with no problems. My trouble started 6 weeks ago and I have been trying to solve this problem ever since day and night! Ugh
Start computer - I see their college network. I chose it to connect or sometimes the checkmark is there to chose automatically. It will not connect. I get the yellow triagle with words limited connectivity, no internet access. If I use the troubleshooter. I get no default gateway. It is fixed. I sign in on their log in page and within 20 seconds it drops me every time. I mean everytime. Not just sometimes.
--I have spoken with their local IT people to no avail.
-- uninstalled any programs that I put in in the past 3 months.
-- uninstalled my firewall
--shut off windows firewall
--reinstalled my Realtek Nic card with 3 or 4 different versions, rolling, upgrading, and installing brand new one from net
--unchecked power save on the Nic card
-- flushed the dns cache
-- ipconfig, release renew
-- ran the troubleshooter at least 100 times.
-- repair install of windows 7
-- ran 4 antivirus program, malware programs, all clean
-- added all windows updates, although most had been in anyway
--registry cleaner, 2 of them.
--checked with IT that my log in is correct and not blocked
--deleted all networks and setting up connection to college and fios again.
-- unchecking IPV6 on the Nic card.
plus many other tries that I can't remember.
Several of the above do give me a temporary connection to the network but it drops in 20 seconds everytime.
I cannot get on the network without the troubleshooter then I get 20 seconds and I am off.
Please help. I have asked everyone I know. Someone here has to know what to do.
Thank you.
FYI
I spoke to sort of a network adminstrator today at the college. He said he has heard of this problem from about 3 other people and coincidentally we all have Toshiba laptops. Anybody with a Toshiba laptop having this problem? I was working fine on their network and now I cannot get on or stay on. What could they have changed at their end that my laptop doesn't like? I don't know these things.
Start computer - I see their college network. I chose it to connect or sometimes the checkmark is there to chose automatically. It will not connect. I get the yellow triagle with words limited connectivity, no internet access. If I use the troubleshooter. I get no default gateway. It is fixed. I sign in on their log in page and within 20 seconds it drops me every time. I mean everytime. Not just sometimes.
--I have spoken with their local IT people to no avail.
-- uninstalled any programs that I put in in the past 3 months.
-- uninstalled my firewall
--shut off windows firewall
--reinstalled my Realtek Nic card with 3 or 4 different versions, rolling, upgrading, and installing brand new one from net
--unchecked power save on the Nic card
-- flushed the dns cache
-- ipconfig, release renew
-- ran the troubleshooter at least 100 times.
-- repair install of windows 7
-- ran 4 antivirus program, malware programs, all clean
-- added all windows updates, although most had been in anyway
--registry cleaner, 2 of them.
--checked with IT that my log in is correct and not blocked
--deleted all networks and setting up connection to college and fios again.
-- unchecking IPV6 on the Nic card.
plus many other tries that I can't remember.
Several of the above do give me a temporary connection to the network but it drops in 20 seconds everytime.
I cannot get on the network without the troubleshooter then I get 20 seconds and I am off.
Please help. I have asked everyone I know. Someone here has to know what to do.
Thank you.
FYI
I spoke to sort of a network adminstrator today at the college. He said he has heard of this problem from about 3 other people and coincidentally we all have Toshiba laptops. Anybody with a Toshiba laptop having this problem? I was working fine on their network and now I cannot get on or stay on. What could they have changed at their end that my laptop doesn't like? I don't know these things.
