Dell Bios Password removal (Nov-Dec 2007)

By olivej · 178 replies
May 29, 2006
  1. infiel2001

    infiel2001 TS Rookie

    hi man, sorry about my tons of mails. but im desesperated, i cant pay for the pass cuz i dont have a credit card =( and i need to unlock my laptop, my dad forgot the pass =/ he bougth it on USA and sent it to me , im from guatemala. so can u help me??
  2. hontekim

    hontekim TS Rookie

    :wave: Hello again!

    I was hoping that maybe Rustam would help me or possibly someone else here, but all I seem to be getting in PMs are other people spamming me to pay $100 for the password removal. :suspiciou

    I am not a person who expects something for nothing, but LIKE Slayor, I believe it is ridiculous and very greedy for people to charge these high prices for what they most definitely got for free from elsewhere. Without help from great forums like this one, we are left with extortionists forcing us to give money for what truly isn't moral or right. :evil:

    I have always believed in forums for the help they provide, and I have always tried to return the favor by providing as much of my help at forums. Again...Rustam or another senior member here, please help us 595B seekers here with this so far seemingly impossible answer without a heavy cost.
    Thanks Again for allowing me to be heard! :)

    Service Tag: #5PLSKB1-595B

    Dell Model: Latitude D620
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    no local computer shops there? Are you talking about having to use a credit card at a local shop or for on-line solutions?

    Rustam hasn't been around. I don't know if he has been banned or what. If you have a locked notebook it is useless to you, right? As far as I know, there are 3 ways of clearning Bios and hard drive passwords on Dell laptops.

    1. Removing the main and CMOS batteries
    2. Installing and using a software password generator program
    3. Using a paperclip to short pins on a bios chip located on the motherboard

    The posted links to possible password removal help don't work for you? I have seen links to 595B help. I cannot provide anything more
  4. hontekim

    hontekim TS Rookie

    Thanks for the reply Tmagic650 but the first didn't work, the second doesn't seem possible for the 595B so far as I can find without Rustam or others and the third, well I fear doing because I cannot find a picture of the exact location of the bios chip (I don't want to fry the motherboard).
    Thanks for the help! :grinthumb

    Service Tag: #5PLSKB1-595B

    Dell Model: Latitude D620
  5. infiel2001

    infiel2001 TS Rookie

    nope man, no local Dell store in here, and plus, i dont have the original purchase ticket. so i cant contact Dell suport,, =/ my dad bought it from a friend, and he didnt tell him that laptop was blocked.. =/
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Ok infiel2001,
    I understand your situation. Hopefully someone with more "Dell Password" experience will chime in here soon
  7. lokeshsingh

    lokeshsingh TS Rookie

    Hi Guys,
    I have Latitude D600 and trying to lacate the CMOS batterie and bios chip on the motherboard. can anyone please help me to locate that with a clear picture as i dont have any knowledge about it. i had opened the laptop but still could no locate it .... please please help me.

    Lokesh Singh

    email removed
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  9. norm lounge

    norm lounge TS Rookie

    Nevermind, question answered.
  10. Obi

    Obi TS Enthusiast

    get your knowledge from here
  11. Traud

    Traud TS Rookie

  12. uero12

    uero12 TS Rookie

    So is anyone helping these users out? I'm in the same boat. Any help would be appreciated. I'm not looking to pay I'm looking for the person out there that contributes to the forums with a helping service as they would look to to the forums for help themselves. Without help from others the forums would be pretty dead.IMO Thanks in advance if anyone helps out.

    Bios Locked
    Need Master Password

    Service Tag is #F02XQD1-595b
  13. wabz

    wabz TS Rookie

    Hey guys i have a dell inspiron 4000 which i cannot change the setup values. Please help me out
  14. Frankie72

    Frankie72 TS Rookie

    Does anybody know how to use masterpw.exe? it request service tag and hard drive s/n. I dont know location of Hdd S/n
  15. dojan

    dojan TS Rookie


    hello all

    anybody could help me plz to unlock my laptop. my windows does not work anymore und could not reinstall it coz i hav forgotten the unlock pass to change the boot

    plz help me

    System Nr : FC6FQ2J-595B
    Laptop Dell Latitude D620

    help plz
  16. Obi

    Obi TS Enthusiast

    Hdd serial number is written on hdd, but by the way, this program works for D35B Service Tags only.
  17. infiel2001

    infiel2001 TS Rookie

    Help me pls !

    I need to unlock my laptop its Dell D430 the tag number its #FNTVRD1-595B pls help me i need to use it =/
  18. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Threads merged.
  19. Sarahwright

    Sarahwright TS Rookie

    Help with Bios Password Dell D620 - Tag 595B

    Hello Idid,

    How are you?

    I wonder if somebody can help me, I bought a D620 laptop from ebay. It needs a password to get in. Unfortunately the seller is not responding to my emails.

    Is there anyway I can sort it out before christmas for my little sister? I am only 23, student. don't have much money to be throwing about lol.

    The Tag 3JKDF2J-595B.

    I hope somebody can help me.

    thank you.

    Sarah x
  20. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Threads merged.
  21. hitewd

    hitewd TS Rookie

    wonder if somebody can help me with a bios master pwd
    \dell d820 laptop
    My servicetag is: 9xmdqb1-595b
  22. CEPA85

    CEPA85 TS Rookie

    hi, i have a dell latitude d531. i'm trying to follow the "paperclip" procedure but i couldn't understand where is the eeprom "24cxx"

    Someone can hel me? This chip drive me crazy!!! :mad:
  23. projimo

    projimo TS Rookie

    Hi there. I bought this Dell Latitude D620 from ebay and when I turn it on I get the following message:

    This computer system, #BFM9LB1-595B, is protected by a password authentication system. You cannot access the data on this computer withouth the correct password. Please type in the system or administrator password and press <Enter>.

    EXPRESS CODE: 24888997405

  24. tamba1

    tamba1 TS Rookie

    FAO Rustam - are you still here need your help please

    Hi Rustam

    I have read you have the power to fix these problems...I could really do with your help .. I am extrememly ill and housebound and TRYING to fix this problem myself.. Though as you can see ot getting very far

    Service Tag: 3XGQC1J -595B
    My Dell Express service code:855-383-333-5

    Dell Bios Password word Lock problem

    I bought a refurbished Dell D600, 60 GB laptop running WinXP SP2 .. It has a legitimate winxp license but came with no Recovery /Driver CDs .

    A few days ago experienced blue "Kernel data inpage error "– and basically the advice was "if 1st time you see this just reboot machine" so I did … approx 1 hour later happened again – so followed "if seen this before follow steps below"

    Up popped Dell screen effectively telling me "Primary HDD was protected by password authenticated … system and that I could not access disk without the password" . BUT I had not set one had only set user acct pwords !

    I tried rebooting many times and could NOT get past this screen , in the end left it a few hours. to search on web for some more suggestions… and contact reseller etc..

    The reseller company I bought it from again confirmed they had definitely set NO passwords, which is exactly what I had been told when I purchased it, so having searched on web and seen zillions of entries from people in same situation ( saying Dell could help with an override password which will unlock bios with master password generated from service tag ended with -595B) phoned Dell Customer Serv.

    Initially DELL were happy to help I explained my situation and they were confident it could be fixed no probs.. They asked for my serv tag- but the label on underside of laptop was impossible to read, so then they asked for another no (COA I think) also impossible to read that label so we used (Fn & F2 power on) key got into setup found my serv tag.. which ends in 595B..

    BUT next Dell explained although this was now a personal use laptop it HAD previously been a company laptop and they absolutely needed to know the name of the company the laptop was last registered to.. So of course I gave the company details where I bought it from, and said I could send them copy of proof of purchase too – nope they wanted the one BEFORE that .. of course I don't know this information..

    Without this info Dell could not give me the password to override the problem..arrrgh !!! They tried to do some diags but Laptop prompted for installation CD – which as you know I don't have … Dell were concerned my HDD could be facing an imminent failure.. and told me not to turn it off .. and to go get the company info from the reseller and call them straight back..

    Again I called the resellers to ask for Company info , it transpired they deal with a clearing house – whose job it is to wipe the laptops and ensure they have no bios or pwords etc BEFORE selling them to the reseller.. and they of course "have no records for individual machines" .. so now I have a laptop & cannot access bios and am reluctant to use the "paper clip method" to short circuit the chip .. as detailed here: sorry had to remove the lin in order to post this

    Again I searched on web and found some excellent sites & various Dell Bios password finder tools that were getting other users out of similar situations … BUT because my HDD Tag ends with 595B and this is one of the ones that just won't work with the various tools I found.. having read this info still tried for myself and indeed it does not work.. I found ONE site that said it could help with 595B tags– BUT they want $95 or approx £50 to give me the password.. Which I cannot afford..
    Some good news – many hours later just tried booting my laptop and it worked so laptop is running again BUT just cannot get into the Bios …

    I really hope I can find you and that can help me out

    Many thanks in advance for your time
  25. zikson

    zikson TS Rookie

    Hi there.

    I have seen trough the old posts about removing Dell passwords, but can't find a way to generate a master password. Can you generate for me please?

    Dell Latitude D620
    My service-tag is: FJ1T03J-595B
    Express Service Code 338-036-251-51
    Bios revision: A08

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