Hello, I have had a Dell E1505 for about 2 years. It has a persistent problem that I can't seem to solve. Often, but not always, it freezes when any kind of disc is inserted into the CD/DVD drive. There is no blue screen but the mouse cursor and everything comes to a complete stop. If there happens to be sound playing it will freeze on whatever tone is playing. The only way out is a hard re-boot. It is often, but not always, necessary to re-boot 3 or 4 times to get it going again. After that it may work for 3 or more disc insertions before doing it all over again. It doesn't usually freeze up unless a disc is inserted. (Well, no more than any Windows machine does anyway) I've tried new firmware etc... with no change. Thanks for your help!