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Dell latitude d600 service tag removal

By nal ยท 160 replies
Dec 26, 2005
  1. Paragon33

    Paragon33 TS Rookie

    Sounds like a short somewhere. I have had this happen on other models from a shorted Fan, a burned Power Regulator, a Failed Power control board, and a bad Power Jack where the AC Adapter plugs in. The first 3 were easily fixed by replacing the bad part, but the last needs the services of a tech who has Surface Mount Soldering Tools to solder on a new Power Jack. The only other thing I can think of is someone somehow spilled liquid on it. If so, new m'board time!!
  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    And email removed

    However, be advised that official Dell refurbs as sold through at least 15 vendors, have had the Service Tag changed in the BIOS so that Dell can tell when the computer was sold without access to Dell services... They remove the old Service Tag, then replace it with another tag that means "This is a refubished Dell sold without warranty or tech support." The original seller is obligated to inform all those potential customers that it is sold without support.
  3. oldskooltek

    oldskooltek TS Rookie

    Hi Paragon,
    I have disassembled my D600 Latitude, down to the motherboard. Having trouble finding that chip to perform the paper clip procedure. everything is covered with black plastic. How can I find it?
  4. Paragon33

    Paragon33 TS Rookie

    It is under ther the PCMCIA Hardware and then under the the black insulation sheet. It reportedly is a 24C04N
  5. oldskooltek

    oldskooltek TS Rookie

    under pcmcia

    is it under the motherboard or inside(where the cpu is)?
  6. Paragon33

    Paragon33 TS Rookie

    It is on the top side of the board
  7. oldskooltek

    oldskooltek TS Rookie

    Thanks a lot man, i found it. reassembled and booted up. i think i shorted the wrong pins...5 and 6?

    [ ]
  8. Paragon33

    Paragon33 TS Rookie

    Chip pin Pairs to short



    This is the layout of the pins by number. Either Pin sets 3/6 or 4/5 are the ones to short. You will have to probably short more than once to get to the Manufacturing Mode screen, and you must delay the short until after Power On with a delay of from 1-6 seconds.
  9. oldskooltek

    oldskooltek TS Rookie

    Hi Howard,
    I have Dell D600 and attempting to perform to shorting technique, what pins do I short on the 24C04N chip? I think I short the wrong ones...admin pw remains, shorted 5 & 6, can anyone advise me on this issue? Thanks
  10. Paragon33

    Paragon33 TS Rookie

    I have told you before, short either pin set 4/5 or 3/6. 3 or 4 are grounds, 5 or 6 are the active pins you are needing to ground at the proper time
  11. tman214

    tman214 TS Rookie

    Latitude D600 Service Tag

    I would appreciate if someone could also send me a copy of this file also at email removed . Thanks
  12. Obi

    Obi TS Enthusiast

    just take a look at the page of dellpass.
  13. Teacaddy

    Teacaddy TS Rookie

    You're a very nice man Nal

    And I'd be grateful for the Dell Tag remover - we've got a pile of desktops to go out and the client wants the Tags removed or changed
    email removed
  14. Ronyo

    Ronyo TS Rookie

    How can I get this program?
  15. bgstone5373

    bgstone5373 TS Rookie


    I have a similar issue. Could you please send me the fix as well?

    Thank you very much,

    email removed
  16. rick1024

    rick1024 TS Rookie

    Service Tag Removal utility

    Hi Nal

    Could you please post me the same utility to remove the service tag from DELL laptop
    my mail id is email removed

    Thanks a LOT !!!!!
  17. Paragon33

    Paragon33 TS Rookie

    I am the guy Nal got his files from, and he has not been posting for a while.
  18. talons12

    talons12 TS Rookie

    hi nal could you send it to me at email removed thanks bud
  19. archit3ct

    archit3ct TS Rookie

    please send it over
    email removed
  20. bb77

    bb77 TS Rookie

    I have the same problem with a d600. Help please!
  21. bb77

    bb77 TS Rookie

    Done! Perfect help - read first, that's all. Short the right pins...
  22. skorpiofonik

    skorpiofonik TS Rookie

    Dell Latitude D620 Needs Service Tag Reset

    Hey guys, if any of you have the software utility to Reset/Replace the Service Tag for a Dell Latitude D620 I would appreciate it very much. my email is email removed

    I've been reading tons of forums like this one and I have to say that it is nice to see people gathered together helping each other out.

    My second question is once I change the service tag... or blank it out, can I put the exact same service tag back in? The only reason why I ask is because I read that the only way to get the option again to deactivate/disable Computrace in the embedded Bios is by resetting the service tag. Even though I have been watching the laptop very carefully, there are no signs (from what I can see) that even though the function is turned on in the BIOS it has not "persisted" to copy itself on to the new hard drive to be executed in Windows XP. Do you think it's because I didn't give any room for a HPA (Hidden Protected Area) on the replacement hard drive I installed? I looked for traces of RPCNET.DLL and RPCNET.EXE and also the ip address of their central monitoring servers. But nothing has come about it from what I have seen.

    I would still like to reset the service tag and have the option of being able to permanently disabling the embedded computrace feature in the bios. :)

    So yeah, does anyone have that bit of software ? :)
  23. mscrx

    mscrx TS Rookie Posts: 310

    D610 Service Tag

    Hi all

    I wanted to re-enter my Service Tag to my Dell D610. The board was changed months ago and it seems the tech did not change back the Service Tag.
    So far I tried Dell Tech CD A11 from a friend but as funny as it was ee-cpb.exe returns "I have told you what I am! What are you?" It also says that either the Service Tag is not in a correct format or the admin password is set. I checked and there is actually no password set for admin, setup, hdd.
    I also tried a newer asset.com (v2.09) and a newer svctag.exe but it didn't work with them either. I think the problem is the svctag.inf. Maybe my System is not in the list!?
    Can somebody help me from here or show me a different way to get things right?

    thanks martin
  24. Paragon33

    Paragon33 TS Rookie

    Those versions are too old for the D610. Go to this linked website and download the DST CD ISO file and make the DOS Bootable CDR. The ISO file was made from the version on a Dell Tech's CD for Portable Computers A38 from October 2006
  25. mscrx

    mscrx TS Rookie Posts: 310


    just wanted to say thanks! it worked fine with the cd but I had difficulties with the website using firefox. with internet exploiter it was ok...

    thanks! martin
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