DirectX 9.0c compatible trouble, please help

By Me0729 · 284 replies
Sep 25, 2004
  1. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Then the next question will be "how do I find out if it has an AGP port".

    Maybe it's just me but I see it somewhat ridiculous to have to go through all this hassle just to get a game working, and having to spend more and more money in upgrades just to play this (although it might help for other games in the future too).

    If it was me, I'd either

    1) write down the computer brand & model, go to a/the store that sells this game, and ask from them if the game works with it and how to make it work (it's not too much to ask for customer service, is it?),

    2) wait for a game console version, they work out of the box.
  2. angeldust56

    angeldust56 TS Rookie

    I have the same problem.

    Does anyone know if an S3 Graphics Twister HP is going to be able to support Directx 9.0c? If not what graphics card will, and how do I get one/install one?
  3. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Welcome to TechSpot, angeldust56

    There are some drivers for S3 ProSavage, Twister, ProSavageDDR, SuperSavage and DeltaChrome here. Maybe they work.
  4. WhiteKnight

    WhiteKnight TS Rookie

    Same problem

    Exact message: Failed to intialize Direct3D. Please make sure DirectX 9.0c has been installed on this system. The application will now terminate.

    I have checked my card and directx I have 9.0c and the latest drivers for my card.

    I have a geforce 4 ti4200 128mb agp, p4 2.4GHz 800FSB, WINXP PRO, 30GB free space on D, 512DDR 400 duel channel, Intel motherboard, and a sound card.

    Ive installed directx 9.0c a few times ive installed sims2 twice, and I have a good knowledge of computers. This problem is annoying to have. Any ideas of what I can do to fix this?
  5. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Which Forceware/Detonator driver are you using, and do other Direct3D games work?
  6. WhiteKnight

    WhiteKnight TS Rookie


    Ive played a lot of the newer games out there from doom3 - Half Life 2 and never had a single problem until the sims 2 I would hope sims2 doesnt require more of a card then Half life 2 lol. Medal of Honor Pacific assault works fine every game ive ever tried on my comp works but this one.
  7. ~!*Melissa*!~

    ~!*Melissa*!~ TS Rookie

    Oh i'm sorry u guys i didn't get a chance to reply the same day i signed up here i checked google for some advice AND I GOT IT TO WORK i literally was jumping up and down because i had got it way in October a month after it came out and i had been trying non-stop to figure it out and now it works i'm sooooooo happy i'll see if i can get the site that i used cause' trust me it ROCKS but there's like 200+ posts literally! but when i find it i'll let u know cause i know how confusing and frustrated u can get. trust me i've been there.

    oh right and a new way well at least how i got it is...........

    Click Start.
    Click Run.
    Type in "dxdiag" without the quotes.
    Click Ok.
    Let it load and everything then go to Display.
    There should be an area where it says in blue writing DirectX Features.
    There should also be 3 boxes that say.......

    DirectDraw Acceleration:

    Direct3D Acceleration:

    AGP Texture Acceleration:

    and if it is disabled you must click Enable for all three of those boxes.
    and then click Exit and then try putting in your Sims 2 CD and it SHOULD work this is how it worked for me and also i did other things but that's all i can remember for now so try this and it should work if it does just e-mail me and i'll try and help you out as much as u can. Hope it works!

    I also have a Pentium 4 Windows XP Home Edition computer. I also followed your advice Mictlantecuhtli and freed up some room anyways. Thanks a million
  8. WhiteKnight

    WhiteKnight TS Rookie


    Mine all say enabled so thats not the problem for me at least. Its strange how all other games work fine except this one.
  9. Nataya

    Nataya TS Rookie

    It's not just you. It is ridiculous. How could the makers not realize their game would cause problems for so many? You'd think if they wanted the sims 2 to gain popularity, they'd at least go to a little more effort helping the average person get the game to work.. like a setup help guide or something. A cryptic message about directX 9.0 compatibility isn't going to mean much to a lot of people.

    :zzz: Well, I'm waiting for a new computer we're getting at Easter, hoping the on-board graphics card will be adequate to play the Sims2. The system I have now doesn't have the space.

    WhiteKnight, maybe, since most of the newer games work on your pc, it's not that you don't have the right devices, but maybe you need more space or memory on something. I don't know. If you really haven't gotten the source of your problem narrowed down, have you tried Sims 2 > Support > EasyInfo.exe ? Sorry I can't be of more help.
  10. amimidorel

    amimidorel TS Rookie


    I'm so angry!!!!!! ive waited since september to get tha sims 2, and i finally got it. i installed it and when i tried to play it it said the DIRECTX 9.0 need to be check on or somthing and that i needed to make sure that i had downloaded the compatible thingys and i really want to play it ive tried every thing that you guys have suggested(except for buying a new graphics card, i cant afford it) Im but a lowly 14 yr old girl please help
    14 yr old grl screwed over by computer :blackeye:
  11. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Welcome to TechSpot, amimidorel

    Well, it'd help a bit if you told which graphics card your computer has now.

    If you don't know, run dxdiag, check its "Display" tab, and post the device name, chip type, main driver and version.
  12. amimidorel

    amimidorel TS Rookie

    thanx 4 tha help i appreciate it

    i checked the directx 9.0 thing and it said somthing like direct 3D could not be displyed cause the API could not support it (DDI version too low) wats a DDI????
  13. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    DDI = device driver interface (in this case).

    It sounds like the display driver is too old.

    In the "System" tab of dxdiag, which DirectX version does it report? It should be 9.0c.

    If you can't get the graphics card information out of DirectX Diagnostic Tool, you should be able to see at least the name in display properties (right-click on desktop, select properties, then "Settings" tab). It should say which monitor on which adapter.
  14. amimidorel

    amimidorel TS Rookie

    It called NVIDIA Vanta (HP- English)
  15. amimidorel

    amimidorel TS Rookie

    are ya still there i havent gotten a reply frm u yet... kinda sad wanna play tha sims2.... please come back.... need ur help
  16. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Well, your graphics card really isn't fast, but it might work. Whether it'd be playable is a different story.

    Try downloading a newer driver for it, for example ForceWare 67.22 Windows 2000/XP, or if you're using Windows 98/ME, then ForceWare 66.42 Windows 9x/ME.

    Download & run the file, and reinstalling DirectX 9.0c after that might not hurt either.
  17. amimidorel

    amimidorel TS Rookie

    I didnt work. Darn...
  18. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    I guess the only option for you is to get a newer graphics card, then. It wouldn't have to be a brand new latest, for example it's playable with GeForce4 MX (previously mentioned in this thread). I'm using GeForce3 myself.
  19. amimidorel

    amimidorel TS Rookie

    about how much money would it cost and where would i be able to find a card(a specific store please)
  20. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Actually, there seems to be quite a lot to choose from in TechSpot's Pricewatch.

    But it depends on what would fit physically into the computer - AGP or PCI. It's said in the computer's manual, I think.

    If AGP cards would work, I'd probably pick GeForce FX 5200 card, they seem to be around $45.

    If it's PCI, maybe GeForce4 MX4000.

    As for a specific store, I can't say. I guess you're from the US, maybe someone else from there could comment?
  21. Dafriz

    Dafriz TS Rookie Posts: 25

    Im sry

    Sry guys ive been busy so i havent been posting.. btw i would just like to tell every one... Nvidia HAS DRIVER PROBLEMS ... id say get the radeon9200 128mb bcuz its cheap good and has no problems when the drivers are updated for directx 9.0b and above (which by now the drivers probably come in the box alrdy updated) a great place to look is or to be more specific

    Also Ami do u know how much ram ur video card has cuz.. ur card is directx9compatible but.. ive heard the vantas only come with usually 16mb of ram on them... u need 32 in order to play The Sims 2. if u know the exact ram of ur card telling us would be nice bcuz im trying to save u money cuz ur card should work.
  22. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    nVIDIA Press Release, a Long Time Ago (in a galaxy not so far away)
    It's a DirectX 7.0 card.


    You should have read from this thread already the minimum requirements, it says GeForce2 or better. I don't think Vanta (TNT core) belongs to that category.
  23. chris_hagreen

    chris_hagreen TS Rookie

    Awsome, worked right off the bat
  24. ice_princess026

    ice_princess026 TS Rookie

    directx 9.0c problem...

    i have another problem with directx 9.0c. i also wanted 2 play the sims 2, and i thought directx was installed after the whole thing finished installing. then when i tried to play the game, an error message about missing dll files came up, and i was like, no problem, i installed the missing dll files but there was still some weird message about something that couldn't start because a 'dynamic link' was missing? then when i ran 'dxdiag', the directx version displayed there was my old version, 8.1b. 9.0c wasn't really installed, it seems. can someone please help me, i've already asked ea games 4 help and they couldn't solve it. i've already updated my drivers, n my graphics card is above d requirements, its nvidia geforce fx 5200. thx.
  25. Dafriz

    Dafriz TS Rookie Posts: 25

    Help for u

    Umm what it sounds like is that u didnt totally install directx for some reason... try downloading and installing directx from the internet (more reliable bcuz there could be a problem with ur cd u used to install it) ... that is of course if u installed from your cd.. if not just try reinstalling it... once it says it is installed restart comp if it still doesnt work repost again ill have a new msg for u later.. that is if someone else didnt alrdy give u a better answer ... btw thank u for posting a new problem instead of one thats alrdy been posted and answered to THANK U I ALRDY LOVE U.

    To Mictlantecuhtli... i know ur trying to help but saying that it requires a GeForce2 or better and tnt models dont work... the vanta does work but most of the cards only have 16mb or ram on them... it doesnt need to be a geforce2.. it just needs to be directx9.0c compatible but there are requirements for some cards though.. no offense but saying its a directx7 card doesnt mean it doesnt also support directx9 but by what ur saying is misleading to other people bcuz u are giving them info that is old ... 5 years old to be exact.. i could post lots of press release notes from 5 years ago that doesnt apply to the same hardware as they do today... btw my friend has a vanta and it does work but it has 32mb of ram (the requirements) plz do not insult anyone cuz u just made me mad considering i took the time for someone to look up their card to make sure it was compatible but also finding out that most of the cards are only 8mb to 16mb My main goal was to try and save that person money that hopefully they didnt have to dish out..

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