By berean07
Dec 15, 2007
  1. Help Please!! I'm not a computer person, when I try to uninstall ZoneAlarm my computer crashes and gives me a blue screen with above message. This is other info that I wrote down fr screen. Tech Info:
    STOP:0x00000D1 (0XCD300804, 0X000002, 0X0000O, 0XF0D75BBC
    vsdatant.sys address F0D75BBC base at F0d55000, Datestamp 40d01b2a

    It only crashes when I try to remove or install any type of protection software, like antivirus or update firewall. Any suggestions? I just spent $100 on two softwares: Easyclean and I ZoneAlarm security suite. Easyclean worked. ZoneAlarm crashed during the install process.
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

  3. berean07

    berean07 TS Rookie Topic Starter

    vsdatant.sys. error

    Thank you for your help!! It makes sense. To my knowledge I am not running another firewall. I will try to follow direction on the link you gave to uninstall ZoneAlarm. I will keep you posted. I really appreciate you input. Thanks a million.
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    You're welcome. Let me know how it goes.
Topic Status:
Not open for further replies.

Similar Topics

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...