DVD Burner issues

By definitions
Feb 21, 2010
  1. Hey guys I have a Compaq Presario SR1365CL-B with AMD Athlon(64) XP 3300+ 2.4 GHz the pc came with pc 3200 512 mb ram. I upgraded the ram to 2gb the max it can handle. I fired the pc up and everything took, but now i cant use my dvd burners. I went to my device manager and there was a yellow exclamation point on the 2 drives i have installed in my system. I went to the properties of those drives and it said i had a code 41 and windows successfully loaded the device drivers but cant find the device. So did the installation of the new memory mess the dvd drives up? I need some advice. The droves were working like 3 days ago when we last used them.
  2. Broni

    Broni Malware Annihilator Posts: 54,257   +383

    One of these may help:
    1. Uninstall the drive through Device Manager.
    Restart computer. The drive will be automatically reinstalled.
    2. http://support.microsoft.com/kb/314060
    Restart computer.
    3. Download, and run Restore Missing CD Drive patch
    Double click on cdgone.zip to unzip it.
    Right click on cdgone.reg, click Merge.
    Accept registry merge.
    Restart computer.
    4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
    You'll see two items:
    - ATA Channel0 (or Primary Channel)
    - ATA Channel1 (or Secondary Channel)
    Right click on each of them, and click Uninstall. Confirm.
    Restart Windows. They'll be automatically reinstalled.
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