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Hi, my name is joan and someone is sending and advertisement to all my e-mail list and it is annoying people. How do I get it off. Joan
 
Joan, either you have a mass mailing malware or someone who has your email adress has it.

If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

When you have finished, leave the logs for review in your next reply .

Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.
 
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