ESPRIMO P2510 USB Mass Storage Problem

[diab2004]

[CENTER]My PC is ESPRIMO P2510 with windows XP, I have installed printer HP by USB cable and it works properly. BUT when inserting usb flash memory, It starts installing software then the message of CAN NOT install this software appears. PLZ need to fix this.
[/CENTER]

 

[holdum323]

Hi! Please post a little more information. I don't understand what a HP printer has to do with a storage device?
https://www.howtogeek.com/howto/22251/find-your-missing-usb-drive-in-windows-7-vista/

 

[diab2004]

Hi! Please post a little more information. I don't understand what a HP printer has to do with a storage device?
https://www.howtogeek.com/howto/22251/find-your-missing-usb-drive-in-windows-7-vista/

thanks for the quick reply. Lets forget about the printer. and at first I was not able to run the printer after installing its software. I just want to run the USB stick. so what info do u need?
by the way its win xp

 

[holdum323]

Hi Did you read my link by HTG? I doubt if you had time. Read the the URL by HTG and post back what you tried.
Do you have data on this USB stick?

 

[diab2004]

Hi Did you read my link by HTG? I doubt if you had time. Read the the URL by HTG and post back what you tried.
Do you have data on this USB stick?

no, it's not here

 

[diab2004]

When unplug and re-plug the USB, PC finds new hardware and starts to install it then this message comes

 

[holdum323]

Hi! Please read the entire link. It's late in Oklahoma. I'll check back tomorrow.

 

[diab2004]

Hi! Please read the entire link. It's late in Oklahoma. I'll check back tomorrow.

* Sorry for being rushed.
I went for PC Management and I can not see the device.

then with device manager

 

[holdum323]

Hi! IDK. Maybe other members will have suggestions latter. We have a lot of smart Techs here on TS. I'm not one of them!
I have given you the best suggestions I know.

 

[diab2004]

Hi! IDK. Maybe other members will have suggestions latter. We have a lot of smart Techs here on TS. I'm not one of them!
I have given you the best suggestions I know.

many thanks

 

[DelJo63]

Yes, it's a USB issue, not a disk under the Device Mgr.

Possible issues:

• device NEVER used and not formatted: Unlikely as most are shipped pre-formatted
• used somewhere and may have data on it, but was not properly ejected, but just rudely yanked from the system.
• *may* have lost the driver for this device. You'll need the Make/Model of the stick and to download and reinstall the proper driver for your system.

 

[diab2004]

Yes, it's a USB issue, not a disk under the Device Mgr.

Possible issues:

• device NEVER used and not formatted: Unlikely as most are shipped pre-formatted
• used somewhere and may have data on it, but was not properly ejected, but just rudely yanked from the system.
• *may* have lost the driver for this device. You'll need the Make/Model of the stick and to download and reinstall the proper driver for your system.

Thanks for ur help
the USB device worked properly on other PC and nothing happened like this before.
So if someone can bring me the driver, I will be appreciated. cause I think the problem is the driver software.I have searched a lot in vain.
My PC: Fujitsu ESPRIMO P2510 SN: YUAP002871 - Windows XP
And again many thanks for all of you guys for ur help.

 

[holdum323]

Hi! We need the make and model of the stick. Here's support for your PC. https://support.ts.fujitsu.com/IndexDownload.asp?lng=EN&SoftwareGUID=

 

[DelJo63]

You need:

• https://sp.ts.fujitsu.com/dmsp/Publications/public/wp-Managing-Drivers-of-Fujitsu-CCD.pdf
• http://support.ts.fujitsu.com/IndexCommunity.asp?opentab=policyhandling

Also, the missing driver is for the USB device, not the PC - - Make/Model of the USB Stick is required.

 

[diab2004]

You need:

• https://sp.ts.fujitsu.com/dmsp/Publications/public/wp-Managing-Drivers-of-Fujitsu-CCD.pdf
• http://support.ts.fujitsu.com/IndexCommunity.asp?opentab=policyhandling

Also, the missing driver is for the USB device, not the PC - - Make/Model of the USB Stick is required.

Sorry for late response,
My Stick is kingston and I don't know other info. Where can I get them?
By the way I tried another stick and I got the same problem.

 

[holdum323]

Hi. Sorry! This is not much of a answer. Maybe other members will do better.https://www.kingston.com/us/support
Are they both Kingston?

 

[diab2004]

Hi. Sorry! This is not much of a answer. Maybe other members will do better.https://www.kingston.com/us/support
Are they both Kingston?

It's DT 101 G2 64 GB

 

[holdum323]

Hi. I don't know? I'm going to let @jobeard help you.
Looks like a great Flash Drive. I hope you get your issue solved.

 

[diab2004]

Hi. I don't know? I'm going to let @jobeard help you.
Looks like a great Flash Drive. I hope you get your issue solved.

thanks buddy, I really appreciate your efforts (y)

 

[holdum323]

thanks buddy, I really appreciate your efforts (y)

I always give it my best shot buddy, but I don't always have a solution. This is a great forum and I'm betting that someone can help you with this issue. I'm sure you are aware that XP is not supported any more. That should not be the reason for your issue however.

 

[cliffordcooley]

If what Jobeard said is true and the device wasn't disconnected properly. The device may need to be formatted again.

I just recently had that issue with a USB External HDD. Luckily it was one of my backup drives and I could put all my files back on it.

If you do decide to format the device here are two good applications to use.

1. https://sd-card-formatter.en.uptodown.com/windows
2. https://www.techspot.com/downloads/5265-low-level-format-tool.html

Please note the SDFormatter will format Flash Drives. I've actually used SDFormatter to repair a Flash Drive that I screwed up with another utility. It wasn't until after the second attempt that I realized it was the other utility messing up the drive. SDFormatter repaired the damage both times, while Windows wouldn't even attempt to format.

The low level format shouldn't be necessary but I linked you to the application anyway.

 

[holdum323]

Hi . I'm wondering if I can say very nice @cliffordcooley without getting into trouble.. I can at least give you a like and I did.
Team work is a good thing.

 

[cliffordcooley]

You sure can Holdum323, but lets keep the chit chat short in help thread.

 

[holdum323]

OK! This is short as I can make it. Good job! @cliffordcooley

 

[diab2004]

If what Jobeard said is true and the device wasn't disconnected properly. The device may need to be formatted again.

I just recently had that issue with a USB External HDD. Luckily it was one of my backup drives and I could put all my files back on it.

If you do decide to format the device here are two good applications to use.

1. https://sd-card-formatter.en.uptodown.com/windows
2. https://www.techspot.com/downloads/5265-low-level-format-tool.html

Please note the SDFormatter will format Flash Drives. I've actually used SDFormatter to repair a Flash Drive that I screwed up with another utility. It wasn't until after the second attempt that I realized it was the other utility messing up the drive. SDFormatter repaired the damage both times, while Windows wouldn't even attempt to format.

The low level format shouldn't be necessary but I linked you to the application anyway.

Thanks man, but the problem is in the PC itself, cause the USB already working on other PCs. So I will not risk losing data on it.
I have downloaded Fujitsu DeskUpdate and the program says everything is fine and downloading Driver Manger to let it take a look on this PC.